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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Polaris Net Tech Stack and Enterprise Applications

Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CTAPPS MSC Legacy CTAPPS MSC Aria Call Center Call Center CRM n/a 2021 2021
In 2021 Polaris Net implemented CTAPPS MSC Aria Call Center to support customer engagement and contact-center integration, deploying the solution within the Call Center application category to address CRM and contact-center processes. The engagement is documented in a CTAPPS MSC testimonial and is positioned as an integration partnership focused on improving contact handling in the Malaysia region. The implementation centered on CTAPPS MSC Aria Call Center functional modules, with usage inferred from the ARIA Contact Center and Dialer capabilities listed in the testimonial. Configuration work emphasized contact routing, agent desktop workflows, queue management, and outbound dialing campaign orchestration, aligning with standard Call Center operational capabilities for small professional services firms. Integrations targeted CRM and contact-center process continuity, synchronizing interaction records and agent activities with customer data to create a unified contact handling workflow. Operational coverage was concentrated on customer engagement functions and front office support in Malaysia, where agents and small team owners managed inbound and outbound communications through the Aria platform. Governance and rollout were executed as an integration partnership, with phased deployment of contact handling workflows and agent process changes to embed the ARIA Contact Center and Dialer modules. The testimonial describes improved contact handling and agent efficiency as outcomes of the implementation, reflecting the programmatic alignment of CTAPPS MSC Aria Call Center with Polaris Net business functions.
Customer Engagement CRM 2022 2022
Tag Management CRM 2020 2020

IT Decision Makers and Key Stakeholders at Polaris Net

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Polaris Net Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Polaris Net IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Polaris Net digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Polaris Net Technographics
Polaris Net is a Professional Services organization based in Malaysia, with around 10 employees and annual revenues of $2.0 million.
Polaris Net operates a diverse technology stack with applications such as Google Workspace (Formerly Google G-Suite) and CTAPPS MSC Aria Call Center, covering areas like Collaboration and Call Center.
Polaris Net has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google and CTAPPS MSC.
Polaris Net recently adopted applications including CTAPPS MSC Aria Customer Engagement in 2022, CTAPPS MSC Aria Call Center in 2021 and Google Tag Manager in 2020, highlighting its ongoing modernization strategy.
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Our research team continuously updates Polaris Net’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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