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● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

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Polaris Net
Location
Jalan Kerinchi,
Kuala Lumpur, 59200,
Malaysia
Website
https://www.polarisnet.com.my/
Phone
60 3-2630 8018
Artw industry
Professional Services
Employee
Revenue

Polaris Net Technographics

Polaris Net Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Polaris Net and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Polaris Net employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Polaris Net has purchased the following applications: CTAPPS MSC Aria Call Center for Call Center in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Polaris Net is running and its propensity to invest more and deepen its relationship with CTAPPS MSC , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Polaris Net revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Polaris Net intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Polaris Net Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CTAPPS MSC Legacy CTAPPS MSC Aria Call Center Call Center CRM n/a 2021 2021
In 2021 Polaris Net implemented CTAPPS MSC Aria Call Center to support customer engagement and contact-center integration, deploying the solution within the Call Center application category to address CRM and contact-center processes. The engagement is documented in a CTAPPS MSC testimonial and is positioned as an integration partnership focused on improving contact handling in the Malaysia region. The implementation centered on CTAPPS MSC Aria Call Center functional modules, with usage inferred from the ARIA Contact Center and Dialer capabilities listed in the testimonial. Configuration work emphasized contact routing, agent desktop workflows, queue management, and outbound dialing campaign orchestration, aligning with standard Call Center operational capabilities for small professional services firms. Integrations targeted CRM and contact-center process continuity, synchronizing interaction records and agent activities with customer data to create a unified contact handling workflow. Operational coverage was concentrated on customer engagement functions and front office support in Malaysia, where agents and small team owners managed inbound and outbound communications through the Aria platform. Governance and rollout were executed as an integration partnership, with phased deployment of contact handling workflows and agent process changes to embed the ARIA Contact Center and Dialer modules. The testimonial describes improved contact handling and agent efficiency as outcomes of the implementation, reflecting the programmatic alignment of CTAPPS MSC Aria Call Center with Polaris Net business functions.
Customer Engagement CRM 2022 2022
Tag Management CRM 2020 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
IT Decision Makers and Key Stakeholders at Polaris Net
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Polaris Net Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Polaris Net Technographics

Polaris Net is a Professional Services organization based in Malaysia, with around 10 employees and annual revenues of $2.0 million.

Polaris Net operates a diverse technology stack with applications such as CTAPPS MSC Aria Call Center and Google Workspace (Formerly Google G-Suite), covering areas like Call Center and Collaboration.

Polaris Net has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as CTAPPS MSC and Google.

Polaris Net recently adopted applications including CTAPPS MSC Aria Customer Engagement in 2022, CTAPPS MSC Aria Call Center in 2021 and Google Tag Manager in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Polaris Net’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Polaris Net’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Polaris Net technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.