Avon Lake, 44012, OH,
United States
PolyOne Corporation Technographics
PolyOne Corporation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PolyOne Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6900 PolyOne Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PolyOne Corporation has purchased the following applications: SAP Concur Expense for Expense Management in 2013, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PolyOne Corporation is running and its propensity to invest more and deepen its relationship with SAP , Salesforce , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PolyOne Corporation revenues, which have grown to $3.53 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PolyOne Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PolyOne Corporation Tech Stack and Enterprise Applications
PolyOne Corporation ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2013 | 2013 |
In 2013, PolyOne Corporation implemented SAP Concur Expense to standardize preparation and processing of employee and executive expense reports. PolyOne used SAP Concur Expense within an Expense Management context to prepare and process expense reports in Concur for self and executives, including report submission, receipt attachment, and expense itemization.
Configuration emphasized Expense Management workflows and approval routing, employing standard capabilities such as automated approval flows, receipt capture, policy validation, and expense coding for finance consumption. Operational governance aligned finance approvers and executive assistants to processing roles, with policy enforcement and approval routing embedded in the expense reporting workflow.
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PolyOne Corporation AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, PolyOne Corporation deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website. Salesforce Chat, in the Chatbots and Conversational AI category, is used to handle inbound web customer interactions and to capture inquiry context for downstream service workflows. The implementation positions Salesforce Chat to support customer service and sales inquiry handling on the corporate site, linking live web conversations to operational support functions.
Implementation work focused on configuring pre-chat forms, routing rules, and agent transfer logic, alongside standardized canned responses and session transcript capture. Salesforce Chat was configured to capture pre-chat data and conversation transcripts within the Salesforce platform, aligning chat session metadata with customer records and case workflows for centralized recordkeeping. Governance centered on chat queue management and operator controls, including session routing, skill-based assignment configuration, and administrator oversight of chat availability and reporting.
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PolyOne Corporation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, PolyOne Corporation deployed Cisco Webex Meetings on its corporate website. Cisco Webex Meetings is an Audio Video and Web Conferencing application embedded in the public site to surface web-based meeting access, join links, and browser-based conferencing entry points. This placement identifies Cisco Webex Meetings as the customer-facing conferencing layer on PolyOne's web presence.
The implementation aligns with typical Audio Video and Web Conferencing capabilities including multi-party video and audio sessions, screen sharing, meeting recording, and host controls to support web-initiated collaboration and external conferencing workflows. The visible deployment on the website suggests an architecture that exposes Webex meeting endpoints for external participants and web join flows integrated into the public site. Cisco Webex Meetings on the site functions as the web-facing conferencing layer supporting meeting orchestration and participant access.
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Collaboration | Collaboration |
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2015 | 2015 |
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PolyOne Corporation Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2012 | 2012 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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PolyOne Corporation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PolyOne Corporation ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PolyOne Corporation Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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PolyOne Corporation TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Treasury Management | TRM |
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2017 | 2017 |
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PolyOne Corporation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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PolyOne Corporation CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at PolyOne Corporation
Apps Being Evaluated by PolyOne Corporation Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||