Port of Tacoma
One Sitcum Plaza,
Tacoma, 98421, WA,
United States
Tacoma, 98421, WA,
United States
1 253-383-5841
Transportation
Port of Tacoma Technographics
Port of Tacoma Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Port of Tacoma and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Port of Tacoma employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Port of Tacoma has purchased the following applications: IBM Maximo for Enterprise Asset Management in 2012, Microsoft 365 for Collaboration in 2017, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) for Digital Signing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Port of Tacoma is running and its propensity to invest more and deepen its relationship with IBM , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Port of Tacoma revenues, which have grown to $88.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Port of Tacoma intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Port of Tacoma Tech Stack and Enterprise Applications
Port of Tacoma ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2012 | 2013 |
In 2012, Port of Tacoma implemented IBM Maximo as its Enterprise Asset Management platform, establishing a centralized system for tracking physical assets and coordinating maintenance workflows. IBM Maximo was positioned to support core asset lifecycle functions for port infrastructure, and the installation aligns with standard Enterprise Asset Management capabilities such as asset registry, work order management, preventive maintenance scheduling, and inventory control.
The IBM Maximo deployment was configured to manage maintenance and work management processes common to transportation and terminal operations, with configuration likely focused on asset hierarchies, service-level scheduling, and condition-based maintenance planning consistent with Enterprise Asset Management practices. Functional emphasis included work order creation and scheduling, asset and location records, and inventory and spare parts tracking to support continuous terminal operations.
Procurement activity documented a follow-on migration effort, the Port solicited proposals under Contract Number 071658 to migrate the on-premises IBM Maximo instance to the Port of Tacoma Azure cloud tenant in Q2-Q3 2022, and to provide additional project-based support services on a fixed price or time-and-materials basis. The same procurement summary specified ongoing managed services requirements for routine administration, patching, minor upgrades, and support for the IBM Maximo instance in the Azure environment under a monthly fixed managed services fee.
Operational scope for IBM Maximo covers maintenance, engineering, facilities, and terminal operations within the Port of Tacoma, and governance for the cloud migration emphasized procurement-driven engagement models, ongoing managed administration, and a staged migration window in Q2-Q3 2022. The IBM Maximo implementation continues to serve as the Port of Tacoma Enterprise Asset Management backbone while shifting infrastructure to an Azure cloud tenant and establishing managed service controls for routine lifecycle maintenance.
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Port of Tacoma Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Port of Tacoma implemented Microsoft 365 as its primary Collaboration platform. The deployment uses cloud-hosted Microsoft 365 services and is referenced on the Port of Tacoma website, indicating integration of Microsoft 365 into both public-facing and internal digital touchpoints.
Microsoft 365 is provisioned to deliver core Collaboration capabilities, using Exchange Online for email, SharePoint Online and OneDrive for document collaboration and content management, and Microsoft Teams for messaging and meetings. Port of Tacoma Microsoft 365 Collaboration supports administrative, operational, and stakeholder communications functions across the organization, with configuration focused on cloud service delivery and web presence integration.
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Port of Tacoma Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) | Digital Signing | Content Management | n/a | 2020 | 2020 |
In 2020, Port of Tacoma deployed Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) as a Digital Signing solution embedded on its public website, enabling electronic signature capture directly through web-hosted document flows. The deployment focused on delivering web-embedded signing to external stakeholders via forms and agreement pages on portoftacoma.com, preserving a public-facing signature experience without on-premise signing portals.
The implementation leverages Adobe Acrobat Sign capabilities aligned to Digital Signing, configured with template management, signer authentication options, audit trails and transaction status tracking. Common Digital Signing functions such as document upload, automated routing, signer sequencing and tamper-evident audit logs are utilized to support electronically executed forms and agreements on the site. Adobe Acrobat Sign is referenced by its full product name within public flows and administrative configuration.
Operational scope is limited to the Port of Tacoma website, concentrating on external-facing document execution and signature capture for stakeholder interactions. Governance included configuring access controls, retention settings and audit logging inside Adobe Acrobat Sign, with ongoing administration assigned to the port web and IT staff responsible for embedding and maintaining the signing flows. The relationship is Port of Tacoma Adobe Acrobat Sign Digital Signing supporting public-facing document execution workflows.
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Port of Tacoma CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2019 | 2019 |
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Port of Tacoma ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2022 | 2022 |
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Port of Tacoma PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Geographic Information System | PLM and Engineering |
|
2022 | 2022 |
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Port of Tacoma PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Transactional Email | PaaS |
|
2017 | 2017 |
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Transactional Email | PaaS |
|
2017 | 2017 |
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Port of Tacoma IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Port of Tacoma
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
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Director of Information Technology | Director | IT | |
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Maintenance Manager | Manager | Finance | |
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Director, Real Estate | Director | Finance | |
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Asst. Director, Equipment Maintenance | Director | Operations | |
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Maintenance Project Manager | Manager | Finance | |
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Asst. Director, Facilities Maintenance | Director | Operations | |
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Director, Strategic Operations Projects and Risk Management | Director | Risk | |
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Apps Being Evaluated by Port of Tacoma Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Port of Tacoma IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Port of Tacoma digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Port of Tacoma Technographics
Port of Tacoma is a Transportation organization based in United States,
with around 400 employees and annual revenues of $88.0 million.
Port of Tacoma operates a diverse technology stack with applications such as
IBM Maximo, Microsoft 365 and Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign),
covering areas like Enterprise Asset Management, Collaboration and Digital Signing.
Port of Tacoma has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IBM, Microsoft and Adobe Systems.
Port of Tacoma recently adopted applications including
New Relic APM in 2022, Esri Arcgis in 2022 and Fastly in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Port of Tacoma’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Port of Tacoma’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Port of Tacoma technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.