AI Buyer Insights:

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

Portsmouth Water
Location
Po Box 99,
Havant, PO9 1LG,
United Kingdom
Website
https://www.portsmouthwater.co.uk/
Phone
44 23 9249-9888
Artw industry
Utilities
Employee
Revenue

Portsmouth Water Technographics

Portsmouth Water Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Portsmouth Water and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 261 Portsmouth Water employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Portsmouth Water has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2019, Zoho Mail for Collaboration in 2018, CIVIC Ffora for Web Content Management in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Portsmouth Water is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Zoho Corp. , CIVIC Computing or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Portsmouth Water revenues, which have grown to $62.7 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Portsmouth Water intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Portsmouth Water Tech Stack and Enterprise Applications

Portsmouth Water AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Portsmouth Water deployed LiveChat on its public website to support customer service and web-based customer engagement. LiveChat, in the Chatbots and Conversational AI category, was embedded as the primary real-time messaging channel connecting site visitors to customer operations. The implementation focused on embedding the LiveChat widget across customer-facing pages and configuring agent routing, canned responses, and chat transcript capture to align with contact centre workflows. Operational coverage emphasized customer service teams responding to account, billing, and supply enquiries through the web channel, with governance centered on agent access controls, chat handling procedures, and transcript retention to support service continuity.
Portsmouth Water Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoho Corp. Legacy Zoho Mail Collaboration Collaboration n/a 2018 2018
In 2018, Portsmouth Water implemented Zoho Mail as its cloud email platform. Portsmouth Water deployed Zoho Mail in the Collaboration category to provision corporate mailboxes and to support website-originating mail flows observed in the site source. The deployment aligns with a SaaS hosted mail architecture, with Zoho Mail providing webmail access, domain mailbox hosting, SMTP outbound and IMAP access for client synchronization, and administrative mailbox provisioning and alias management. The implementation scope covers organization-wide corporate communications at Portsmouth Water in the United Kingdom, and governance appears to emphasize centralized account provisioning and standard mailbox lifecycle workflows consistent with Collaboration operational practices.
Portsmouth Water Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CIVIC Computing Legacy CIVIC Ffora Web Content Management Content Management n/a 2019 2019
In 2019, Portsmouth Water implemented CIVIC Ffora on its public website. CIVIC Ffora functions as the organization s Web Content Management platform, centralizing website content, customer facing information, and publishing workflows for the company s online presence. The deployment uses CIVIC Ffora s core content authoring and templating capabilities, combined with workflow automation and digital asset management to support routine content updates. Configuration emphasizes role based editorial controls, scheduled publishing, form management for customer interactions, and site search configuration consistent with Web Content Management functional expectations. Operational responsibility for CIVIC Ffora is concentrated within the communications and customer service functions, with the platform driving website content delivery across Portsmouth Water s public site. The implementation scope is site level, focused on customer facing pages and informational content rather than internal applications. Governance is implemented through structured editorial workflows and permissioned user roles, enabling staged authoring and approval before live publication. The platform configuration supports compliance oriented content controls and auditability for regulated public communications, aligning content operations with established publishing processes.
Portsmouth Water IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2022 2022
Portsmouth Water CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2019 2019
Secure Email Gateways (SEGs) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Portsmouth Water

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Portsmouth Water Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Portsmouth Water IT executives and key decision makers. This section highlights Portsmouth Water's latest recorded technology evaluations, including MHR iTrent Recruitment for Applicant Tracking System, Recruiting on 2026-05-08. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Portsmouth Water digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-05-08 Portsmouth Water Evaluated MHR (formerly MidlandHR) MHR iTrent Recruitment Applicant Tracking System, Recruiting HCM
FAQ - APPS RUN THE WORLD Portsmouth Water Technographics
Portsmouth Water is a Utilities organization based in United Kingdom, with around 261 employees and annual revenues of $62.7 million.
Portsmouth Water operates a diverse technology stack with applications such as LiveChat, Zoho Mail and CIVIC Ffora, covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
Portsmouth Water has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc., Zoho Corp. and CIVIC Computing.
Portsmouth Water recently adopted applications including Cloudflare CDN in 2022, LiveChat in 2019 and CIVIC Ffora in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Portsmouth Water’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Portsmouth Water’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Portsmouth Water technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.