Poste Italiane
Poste Italiane Technographics
Poste Italiane Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Poste Italiane and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 121000 Poste Italiane employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Poste Italiane has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2012, In-House ATS for Applicant Tracking System in 2014, Explora Process for Process Mining in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Poste Italiane is running and its propensity to invest more and deepen its relationship with SAP , In-House Applications , Integris or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Poste Italiane revenues, which have grown to $35.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Poste Italiane intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Poste Italiane Tech Stack and Enterprise Applications
Poste Italiane ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Poste Italiane implemented SAP ERP ECC 6.0 as its ERP Financial platform to support administration and accounting and to centralize billing processes. The deployment focused on IT infrastructure changes to support new government-related business processes and to provide oversight for Italian Post active cycle processes across administration and financial operations.
The implementation configured core financial modules including Financial Accounting and Controlling, accounts receivable and payable workflows, and invoice processing capabilities aligned with billing requirements. SAP ERP ECC 6.0 was extended with SAP Convergent Invoicing integration to consolidate complex billing scenarios and to enforce accounting compliance controls introduced by regulatory and administrative changes.
Integrations centered on tight connectivity between SAP ERP ECC 6.0, SAP Convergent Invoicing, and the SAP CRM system for end-to-end billing orchestration, master data synchronization, and dispute or adjustment handling. Operational coverage included administration and accounting departments, billing teams, and oversight functions responsible for the Italian Post active cycle, with interfaces supporting invoice issuance and reconciliation processes.
Governance and process restructuring accompanied the technical rollout, with new controls and approval workflows introduced to meet compliance requirements in the field of administration and accounting. The implementation emphasized SAP ERP ECC 6.0 as the transactional backbone for billing and financial governance, aligning system architecture and operational processes with the organization’s oversight obligations.
|
 |
|
|
ERP Financial | ERP |
|
2024 | 2024 |
|
|
|
|
|
Expense Management | ERP |
|
2008 | 2008 |
|
Poste Italiane HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Poste Italiane deployed an In-House ATS on their website. The In-House ATS functions as an Applicant Tracking System that centralizes candidate intake and career site application workflows for talent acquisition and recruiting across the organization.
The implementation emphasizes standard Applicant Tracking System capabilities, including job requisition publishing, career site application capture, candidate profile management, configurable hiring workflows, and requisition approval routing. The In-House ATS is presented as a web‑integrated application hosted within Poste Italiane’s digital estate, enabling direct posting and application processing through the corporate careers portal.
Operational ownership sits with HR and talent acquisition teams, with hiring managers consuming requisition and candidate workflows through the career site interface. Governance elements include structured approval paths and candidate data handling policies to support consistent recruiting processes, while the system architecture is designed to serve recruiting and HR operations via the embedded career site integration.
|
Poste Italiane Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Integris | Legacy | Explora Process | Process Mining | Analytics and BI | n/a | 2019 | 2019 |
In 2019 Italian Post deployed Explora Process from Integris to introduce Process Mining capabilities across its postal and back-office workflows. The deployment positioned Explora Process as the primary Process Mining application for visibility into logistics and payments operations in Italy. The implementation focused on process discovery, conformance analysis, variant analysis and performance analytics, using Explora Process to consume event-level operational data from postal sorting, delivery and payments processing workflows. Configuration emphasized process model generation, throughput and bottleneck analysis, and case-level drilldown to support operational root cause investigations. Integris worked with Italian Post to roll out these analytics across logistics and payments teams in Italy, embedding process mining outputs into operational review and compliance controls. Governance changes included formalized reporting and monitoring of process conformance, and operational owners in logistics and payments were assigned to act on identified deviations and inefficiencies. Reported outcomes included improved process visibility and support for compliance and efficiency initiatives, aligned to Italian Post business functions in logistics and payments.
|
Poste Italiane Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Blockchain Platform | Blockchain |
|
2017 | 2017 |
|
Poste Italiane Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Collaboration | Collaboration |
|
2023 | 2023 |
|
|
|
|
|
Collaboration | Collaboration |
|
2025 | 2025 |
|
Poste Italiane Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Web Content Management | Content Management |
|
2018 | 2018 |
|
|
|
|
|
Web Content Management | Content Management |
|
2011 | 2011 |
|
|
|
|
|
Web Content Management | Content Management |
|
2017 | 2017 |
|
Poste Italiane CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Data Management Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Data Management Platform | CRM |
|
2023 | 2023 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2009 | 2009 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Social Media Management | CRM |
|
2022 | 2022 |
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
|
|
|
|
Tag Management | CRM |
|
2017 | 2017 |
|
|
|
|
|
Tag Management | CRM |
|
2019 | 2019 |
|
|
|
|
|
Tag Management | CRM |
|
2021 | 2021 |
|
Poste Italiane ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
Poste Italiane PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2018 | 2018 |
|
Poste Italiane IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2025 | 2025 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
Poste Italiane CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Endpoint Detection and Response (EDR), EMM / MDM / MAM | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2023 | 2023 |
|
IT Decision Makers and Key Stakeholders at Poste Italiane
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Poste Italiane Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Poste Italiane IT executives and key decision makers. This section highlights Poste Italiane's latest recorded technology evaluations, including Legacy for Legacy System on 2025-11-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Poste Italiane digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Poste Italiane Technographics
Poste Italiane is a Manufacturing organization based in Italy,
with around 121000 employees and annual revenues of $35.30 billion.
Poste Italiane operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, In-House ATS and Explora Process,
covering areas like ERP Financial, Applicant Tracking System and Process Mining.
Poste Italiane has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, In-House Applications and Integris.
Poste Italiane recently adopted applications including
DocuSign eSignature in 2021, Adobe Audience Manager in 2020 and Adobe Launch in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Poste Italiane’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Poste Italiane’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Poste Italiane technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.