Monroeville, 15146, PA,
United States
Premier Medical Associates Technographics
Premier Medical Associates Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Premier Medical Associates and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Premier Medical Associates employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Premier Medical Associates has purchased the following applications: Energage for Employee Experience in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Premier Medical Associates is running and its propensity to invest more and deepen its relationship with Energage , Cisco Systems , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Premier Medical Associates revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Premier Medical Associates intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Premier Medical Associates Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Energage | Legacy | Energage | Employee Experience | HCM | n/a | 2019 | 2019 |
In 2019, Premier Medical Associates implemented Energage as its employee engagement platform in the Employee Experience category. Premier Medical Associates is the largest multi specialty physician practice in the Greater Pittsburgh area, with over 400 employees across 10 locations, and executive leadership prioritized a formalized channel for employee feedback.
They adopted the Energage Workplace Survey as their annual employee engagement survey, leveraging the product's anonymous two way feedback channel and structured survey administration to collect candid responses. Implementation centered on a recurring survey cadence, confidential response collection, and centralized reporting for leadership visibility, aligning with standard Employee Experience workflows for engagement scoring and sentiment analysis.
Operational ownership is held by the executive leadership team and human resources, who use the Energage Workplace Survey results to inform culture and communication practices across clinics and administrative sites. Governance consists of an annual survey schedule and ongoing two way communication practices to sustain an open workplace and provide leaders with actionable employee feedback.
Premier Medical Associates has been named to Pittsburgh's Top Workplaces each time they have run the Energage survey, positioning Energage and the Energage Workplace Survey as a visible component of their employer brand in a competitive healthcare market. The deployment emphasizes employee engagement, feedback collection, reporting, and employer reputation management within the Employee Experience category.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, Premier Medical Associates implemented Cisco Webex Meetings. Cisco Webex Meetings is deployed on their public website as an Audio Video and Web Conferencing solution to support live virtual sessions and web-based join flows.
The implementation leverages core Cisco Webex Meetings capabilities common to the category, including real-time audio and video, screen sharing, meeting recording, and browser-based meeting joins. Cisco Webex Meetings is used as the primary conferencing layer on the site, and the deployment aligns with typical web-embedded conferencing patterns where scheduling links and meeting launches are surfaced to external users and internal staff.
Operational coverage includes patient-facing interactions through the website and internal collaboration across clinical and administrative functions. Governance and operational controls center on scheduling workflows, user access management, and meeting privacy settings appropriate for healthcare communications when hosting sessions from the public website.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Premier Medical Associates implemented Hotjar on its public website, deploying the application to capture onsite behavior and feedback. The deployment is cataloged under Customer Experience and uses Hotjar to analyze navigation, form interactions, and on page feedback across patient facing web properties.
Hotjar was configured via a client side script, enabling session recordings, heatmaps, funnel analysis, and on site surveys and feedback widgets. Configuration emphasized tracking navigation paths, form abandonment points and appointment workflow friction, with sampling and consent controls applied in line with standard web analytics practices. Functional capabilities support UX testing, content prioritization and conversion funnel analysis for appointment booking and contact forms.
Operational ownership is aligned to digital experience and marketing functions, and the deployment covers the corporate website at premiermedicalassociates.com within the United States. Hotjar collects page level behavioral data to inform iterative website improvements and to guide refinements to the patient facing digital experience.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Premier Medical Associates
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Premier Medical Associates Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||