Charlotte, 28277, NC,
United States
Premier Inc Technographics
Premier Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Premier Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2900 Premier Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Premier Inc has purchased the following applications: Workday Financial Management for ERP Financial in 2018, PeopleFluent HCM for Core HR in 2015, TeamSupport SnapEngage for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Premier Inc is running and its propensity to invest more and deepen its relationship with Workday , Peoplefluent , Moodle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Premier Inc revenues, which have grown to $1.35 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Premier Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Premier Inc Tech Stack and Enterprise Applications
Premier Inc ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Infor Lawson | Workday Financial Management | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Premier Inc implemented Workday Financial Management, migrating core finance processes from Infor Lawson to a modern ERP Financial platform. The implementation was positioned to strengthen FP&A support for Premier’s Informatics and Technology Services division and its Corporate segment, and it was executed as part of a broader finance systems modernization effort.
The deployment configured Workday Financial Management to handle core financial management functions typical of ERP Financial deployments, including general ledger, accounts payable, and consolidated financial reporting, while embedding FP&A workflows for pro forma modeling and scenario analysis. The project team emphasized configuration of financial reporting and planning capabilities to support quarterly earnings narratives and executive-level financial outlooks.
Workday Financial Management was integrated with Premier’s recently implemented Adaptive Insights planning system to create an end-to-end planning and reporting chain, enabling pro forma models and the incorporation of newly acquired businesses into the planning process. Operational coverage centered on corporate finance and divisional FP&A, with direct support for due diligence activities and the financial integration of acquisitions into the consolidated planning environment.
Governance changes included tighter cross-functional collaboration between finance, informatics, and technology services, formalized workflows for pro forma model creation, and centralized preparation of performance driver narratives for the CFO, Investor Relations, and Financial Reporting teams. The implementation team also leveraged prior public company readiness work to augment FP&A controls and processes, and oversaw the Adaptive Insights rollout as part of the overall Workday Financial Management program.
|
Premier Inc HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Peoplefluent | Legacy | PeopleFluent HCM | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Premier Inc implemented PeopleFluent HCM as part of a broader vendor and contingent workforce initiative, aligning the Core HR application with vendor management objectives. The deployment positioned PeopleFluent HCM to serve Core HR and contingent workforce functions, pairing core human capital management capabilities with a dedicated Vendor Management System implementation.
The implementation combined S3 MSP with PeopleFluent deployed as the selected Vendor Management System, centralizing vendor and contractor records into a single authoritative repository. PeopleFluent HCM was configured to manage worker profilers, contractor status and lifecycle attributes, and HR administration workflows typical of Core HR systems to support contingent labor orchestration.
Architecturally the program created a linkage between the S3 MSP layer and the PeopleFluent VMS instance to consolidate supplier and contractor data, enabling a single-source operational view for contingent needs. Operational scope targeted contingent workforce management and the intersecting HR and procurement processes, creating a centralized data resource used across those business functions.
Governance changes emphasized standardized vendor and contractor data capture, a unified repository model for contingent staffing, and workflow alignment between MSP and Core HR teams. The stated outcome of the program was the centralization of Premier Inc s vendor and contractor data, creating a central resource for all contingent needs.
|
|
|
|
|
Core HR | HCM |
|
2016 | 2016 |
|
|
|
|
|
Learning and Development | HCM |
|
2019 | 2019 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2011 | 2011 |
|
Premier Inc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Premier Inc deployed TeamSupport SnapEngage on its corporate website. TeamSupport SnapEngage, categorized as Chatbots and Conversational AI, is implemented as an embedded web chat widget to manage inbound visitor interactions and to route inquiries to customer-facing teams. This configuration aligns the TeamSupport SnapEngage application with Premier Inc customer service and digital engagement functions.
Functional capabilities implemented reflect standard Chatbots and Conversational AI workflows, including live agent chat handoff, scripted automated responses for common queries, lead capture at the web touchpoint, and session-based routing to internal support and sales teams. The deployment is scoped to the public website channel and operated by customer support and web engagement personnel to centralize initial touchpoints and triage requests. Source evidence indicates the application is active on Premier Inc web pages, with operational focus on web-based visitor engagement rather than other channels.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2020 | 2020 |
|
Premier Inc Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2008 | 2018 |
|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2011 | 2011 |
|
|
|
|
|
Data Warehouse | Analytics and BI |
|
2010 | 2010 |
|
|
|
|
|
Data Warehouse | Analytics and BI |
|
2019 | 2019 |
|
Premier Inc Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Blockchain Platform | Blockchain |
|
2023 | 2023 |
|
Premier Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
Premier Inc Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Enterprise Content Management | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Web Content Management | Content Management |
|
2018 | 2018 |
|
Premier Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2020 | 2020 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2023 | 2023 |
|
|
|
|
|
Account Based Marketing, Sales Engagement | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Automation | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2012 | 2012 |
|
|
|
|
|
Tag Management | CRM |
|
2016 | 2016 |
|
Premier Inc ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
Premier Inc TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
Premier Inc PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Robotic Process Automation | PaaS |
|
2019 | 2019 |
|
Premier Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Data Warehouse Appliance | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Database Management | IaaS |
|
2008 | 2008 |
|
Premier Inc CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Premier Inc
Apps Being Evaluated by Premier Inc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||