Richmond Surrey, TW9 1UH,
United Kingdom
Priava Technographics
Priava Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Priava and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Priava employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Priava has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Rocket.chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Priava is running and its propensity to invest more and deepen its relationship with Oracle , Rocket.chat , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Priava revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Priava intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Priava Tech Stack and Enterprise Applications
Priava ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Priava implemented Oracle NetSuite ERP to consolidate its finance operations under a cloud-based ERP Financial platform. The deployment centralized core financial functionality including general ledger, accounts payable, accounts receivable, invoicing, and financial reporting within Oracle NetSuite ERP.
Deployment used the vendor-hosted SaaS architecture typical of ERP Financial systems, with configuration focused on single ledger accounting, role-based access controls, and automated transaction posting workflows. Functional modules configured included billing and revenue recording aligned to professional services delivery, cash management, tax configuration, and period close routines. Operational coverage targeted the finance and accounting functions of Priava in the United Kingdom, and governance was established through defined user roles, approval workflows, and audit trail controls to manage journal entries and payment runs.
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Priava AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Priava deployed Rocket.chat on its website. Priava implemented Rocket.chat as a customer-facing Chatbots and Conversational AI solution to handle inbound client engagement and web-based inquiries for the professional services firm.
The implementation centers on Rocket.chat's web-embedded conversational interface and real-time messaging capabilities, configured to present as an on-site chat widget. Configuration emphasis aligned with Chatbots and Conversational AI workflows, including conversational routing to human agents, templated responses for common queries, and basic agent handoff to support customer service and pre-sales interactions. Rocket.chat was configured to match the operational scale of a 50-person organization, with role-based provisioning and lightweight administration.
Operational scope is limited to the public website channel, with customer service and sales teams operating the chat console. No external system integrations are documented in the provided context, the primary integration point is the website embed. Governance is managed through Rocket.chat administration controls and role assignments, enabling small-team moderation, iterative configuration updates, and centralized message handling.
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Priava Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Priava implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment supports a 50-employee professional services firm based in the United Kingdom and is used across core business functions including email, calendar scheduling, document collaboration, and team communication for client engagement and internal operations.
Google Workspace (Formerly Google G-Suite) is provisioned as a cloud-hosted suite, with centralized account administration, shared Drive storage, Gmail, Calendar, and real-time Docs, Sheets, and Slides collaboration configured to align with project delivery workflows. Standard Collaboration capabilities such as shared team drives, real-time co-authoring, and role-based access controls are applied to sales, delivery, and operations teams, while administration and security settings are managed through the Google Admin console to enforce user provisioning and access policies.
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Priava Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Priava CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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CRM | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Priava ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Priava IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Priava CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Priava
Apps Being Evaluated by Priava Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||