Prime Healthcare
3480 E Guasti Rd,
Ontario, 91761, CA,
United States
Ontario, 91761, CA,
United States
1 909-235-4400
Healthcare
Prime Healthcare Technographics
Prime Healthcare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Prime Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40000 Prime Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Prime Healthcare has purchased the following applications: Infor Lawson S3 Benefits for Benefits Administration in 2016, athenaOne for Electronic Health Record, Medical Practice Management in 2024, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Prime Healthcare is running and its propensity to invest more and deepen its relationship with Infor , UKG , athenahealth or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Prime Healthcare revenues, which have grown to $7.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Prime Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Prime Healthcare Tech Stack and Enterprise Applications
Prime Healthcare HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Lawson S3 Benefits | Benefits Administration | HCM | Avaap | 2016 | 2016 |
In 2016, Prime Healthcare implemented Infor Lawson S3 Benefits as part of a broader Infor Lawson v10 and Infor Global HR deployment. The Infor Lawson S3 Benefits implementation targeted Benefits Administration across Prime Healthcare's hospital network in the United States, and the project was delivered by implementation partner Avaap.
The deployment standardized finance, supply chain and human capital management modules, with specific configuration of HR and payroll capabilities in Infor Global HR. Functional capabilities implemented included employee self service, benefits enrollment workflows, and talent and performance management tied to HR records, with Infor Lawson S3 Benefits handling benefits specific administration and enrollment processes.
Integration work focused on improving data flow between Infor Lawson v10, Infor Global HR and Epic to align clinical, HR and payroll data. Operational coverage included HR, payroll, finance and supply chain functions across the hospital network, creating unified employee records and eligibility rules that feed benefits administration.
Governance emphasized centralized configuration and standardized HR processes across sites, with role based access controls for benefits enrollment and administrator workflows. The implementation prioritized enabling employee self service and talent management workflows, and benefits administration usage is inferred from the deployed Infor Global HR and Infor Lawson components.
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Workforce Management | HCM |
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2014 | 2015 |
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Prime Healthcare ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| athenahealth | Legacy | athenaOne | Electronic Health Record, Medical Practice Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Prime HealthCare implemented athenaOne as its primary Electronic Health Record,Medical Practice Management platform across its multispecialty physician group. When faced with a mandatory shift to a new EHR instance by its health system partner, Prime selected athenaOne to preserve practice independence and enable continued growth.
The athenaOne deployment combines electronic health record, revenue cycle management, and patient engagement capabilities into a unified operational stack. Configured modules include outbound patient messaging, reporting and insights, voice services, telehealth, authorization management, and revenue cycle management workflows, with reporting and benchmarking tools drawing on athenahealth network data from more than 150,000 providers. These modules are positioned to give administrative staff customized reporting and clinicians actionable visibility for clinical decision making.
Architecturally athenaOne is leveraged as a network enabled, interoperable platform that integrates patient data from external sources into clinician workflows to ensure experiential visibility across care settings. Prime will connect with neighboring hospitals and health systems on varying EHR systems to feed relevant clinical history into point of care workflows, supporting care coordination across 21 clinic locations and more than 80 providers in greater Hartford, Connecticut.
Governance changes emphasize centralized reporting, authorization controls, and workflow standardization to support value based care contracts and targeted patient outreach programs. athenaOne will provide the data insights and operational automation Prime needs to reduce administrative burden, measure performance, and pursue improved clinical and financial outcomes while retaining practice control. The implementation positions athenaOne as the core clinical and administrative system for Prime HealthCare, aligning clinicians, back office teams, and executive leadership around unified EHR and practice management processes.
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Prime Healthcare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019 Prime Healthcare implemented Cisco Webex Meetings, deploying the Cisco Webex Meetings application as part of its Audio Video and Web Conferencing capabilities and exposing meeting access through primehealthcare.com. The public facing integration indicates the use of web embedded join flows to provide scheduled and ad hoc conferencing across its organizational footprint.
The Cisco Webex Meetings implementation centers on core conferencing capabilities, including video and audio conferencing, screen sharing, browser based joining, meeting recording and host controls. Configuration work focused on meeting templates, participant controls and user provisioning to align conferencing behavior with healthcare collaboration needs.
Architecturally the deployment leverages the Webex service surface exposed through the Prime Healthcare website, combining site embedded meeting access with cloud hosted meeting infrastructure. Operational use is positioned to support clinical coordination, administrative meetings and corporate communications, with conference access initiated both from the public site and internal scheduling workflows.
Governance for Cisco Webex Meetings emphasizes centralized administration, role based access controls and meeting policy enforcement to address healthcare privacy and operational requirements. Prime Healthcare uses Cisco Webex Meetings in the Audio Video and Web Conferencing category to standardize virtual meeting processes across departments while preserving administrative oversight and content control.
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Collaboration | Collaboration |
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2015 | 2015 |
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Prime Healthcare Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2016 | 2016 |
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Prime Healthcare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Prime Healthcare PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Prime Healthcare PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Prime Healthcare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Prime Healthcare CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Prime Healthcare
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Prime Healthcare Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Prime Healthcare IT executives and key decision makers. This section highlights Prime Healthcare's latest recorded technology evaluations, including Oracle E-Business Suite for ERP Financial on 2026-03-21, Microsoft Dynamics 365 for Finance and Operations for ERP Financial on 2025-10-08, and Microsoft Dynamics 365 Cloud ERP for ERP Financial on 2025-09-19. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Prime Healthcare digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Prime Healthcare Technographics
Prime Healthcare is a Healthcare organization based in United States,
with around 40000 employees and annual revenues of $7.40 billion.
Prime Healthcare operates a diverse technology stack with applications such as
Infor Lawson S3 Benefits, athenaOne and Cisco Webex Meetings,
covering areas like Benefits Administration, Electronic Health Record, Medical Practice Management and Audio Video and Web Conferencing.
Prime Healthcare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, athenahealth and Cisco Systems.
Prime Healthcare recently adopted applications including
athenaOne in 2024, Salesforce Sales Cloud in 2021 and Citrix RightSignature in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Prime Healthcare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Prime Healthcare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Prime Healthcare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.