Macon, 31216, GA,
United States
Prince Service and Manufacturing Technographics
Prince Service and Manufacturing Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Prince Service and Manufacturing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Prince Service and Manufacturing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Prince Service and Manufacturing has purchased the following applications: Rocket.chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2021, Algolia Search for Application, Web and Enterprise Search in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Prince Service and Manufacturing is running and its propensity to invest more and deepen its relationship with Rocket.chat , Microsoft , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Prince Service and Manufacturing revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Prince Service and Manufacturing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Prince Service and Manufacturing Tech Stack and Enterprise Applications
Prince Service and Manufacturing AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Prince Service and Manufacturing implemented Rocket.chat as a customer-facing conversational layer. The Rocket.chat installation appears on the company website and is classified under Chatbots and Conversational AI, providing a direct channel for visitor engagement and conversational support.
The deployment centers on a web embedded Rocket.chat widget connected to a Rocket.chat instance that delivers core conversational capabilities, including real time messaging, channel based routing, user administration, and bot enabled canned responses for common inquiries. Configuration includes the Rocket.chat admin console for permission and user management, basic automated reply workflows to handle frequent questions, and message persistence to support follow up.
Operational coverage focuses on customer service and site engagement for the United States based firm with about 50 employees, centralizing web conversations on the corporate site. Governance is exercised through Rocket.chat administrative controls, with chat routing and role based access used to align conversational handling to sales and service functions.
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Prince Service and Manufacturing Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Prince Service and Manufacturing implemented Microsoft 365 to deliver Collaboration capabilities across the company. The deployment is visible on the company website and uses Microsoft 365 services to provide cloud-hosted email, document collaboration, file storage, and real-time communication. The organization size of about 50 employees indicates a single Microsoft 365 tenant supporting centralized user identities and productivity suites.
Implementation architecture aligns with a Microsoft 365 cloud tenancy model, with Azure Active Directory for identity management, Exchange Online for mail, SharePoint Online and OneDrive for content management, and Microsoft Teams for synchronous collaboration. Operational coverage spans service and manufacturing operations as well as administrative functions, enabling shared document libraries and collaborative workflows across business functions. Governance is managed at the tenant level with permission controls and group provisioning consistent with Collaboration category practices.
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Prince Service and Manufacturing Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
In 2021, Prince Service and Manufacturing implemented Algolia Search on its public website. The deployment uses Algolia Search as an Application, Web and Enterprise Search solution to power site search and product and service discovery across the company website. Implementation scope centered on frontend integration and hosted search indices, with client-side JavaScript widgets and API calls to Algolia Search handling query routing and autocomplete.
Configuration work focused on index design, faceting, relevance tuning and result ranking, aligning search attributes to product and service metadata in the site catalog. Operational ownership and governance were retained within the web and marketing teams, who manage indexing workflows, taxonomy and ongoing relevance adjustments. The implementation supported customer-facing web channels, impacting site search, discovery and marketing-driven product visibility.
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Prince Service and Manufacturing IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Prince Service and Manufacturing CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Prince Service and Manufacturing
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Prince Service and Manufacturing Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||