Adelaide, 5108, SA,
Australia
Pro Health Care Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Pro Health Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Pro Health Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pro Health Care has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2015, PracSuite for Medical Practice Management in 2022, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pro Health Care is running and its propensity to invest more and deepen its relationship with UKG , Smartsoft , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pro Health Care revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pro Health Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2015 | 2015 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Smartsoft | Legacy | PracSuite | Medical Practice Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 Pro Health Care implemented PracSuite as its core Medical Practice Management application and exposed components of the solution via its public website to support patient self-service. The deployment identifies PracSuite as a web-based, practice-facing platform delivering clinical and administrative workflows for the organization.
PracSuite was configured to support core Medical Practice Management functions typical to the category, including appointment scheduling and online bookings, patient demographic and clinical record management, billing and invoicing workflows, and recall and reporting capabilities. Configuration work emphasized role-based access for clinical staff and administrative users, template configuration for encounter documentation, and rules for invoicing and payment processing consistent with practice billing protocols.
The implementation surface was integrated into Pro Health Care public-facing channels by embedding PracSuite booking and patient portal entry points on the corporate website, enabling front-desk and clinician access through the same web interface. Operational coverage spans clinical and administrative departments within the practice, with the application serving as the primary system for appointment handling, patient registration, and revenue cycle touchpoints.
Governance focus centered on user access controls, appointment and billing workflow standardization, and staff training to align reception, nursing, and practitioner workflows with the new application. Privacy and clinical data handling controls were implemented as part of configuration and rollout to meet healthcare regulatory expectations in Australia.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2018 | 2018 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2023 | 2023 |
|
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