Proact IT Group
Frosundaviks alle 1,
Solna, SE-169 70,
Sweden
Solna, SE-169 70,
Sweden
46 8 410 666 00
Professional Services
Proact IT Group Technographics
Proact IT Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Proact IT Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1221 Proact IT Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Proact IT Group has purchased the following applications: Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) for Digital Signing in 2020, Salesforce Pardot for Marketing Automation in 2022, ServiceNow ITSM for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Proact IT Group is running and its propensity to invest more and deepen its relationship with Adobe Systems , DocuSign , Dropbox or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Proact IT Group revenues, which have grown to $426.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Proact IT Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Proact IT Group Tech Stack and Enterprise Applications
Proact IT Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) | Digital Signing | Content Management | n/a | 2020 | 2020 |
In 2020, Proact IT Group implemented Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) as a Digital Signing capability embedded on its public website to capture legally binding electronic signatures. The implementation uses Adobe Acrobat Sign to provide web-embedded signature flows and customer-facing document execution directly from site-hosted forms and downloadable agreements.
The configuration leverages core Adobe Acrobat Sign capabilities such as agreement creation, recipient routing, authentication options, and audit trail functionality to support automated signature collection and document lifecycle orchestration. Operational coverage is focused on external customer interactions via the website, enabling customer-facing contract execution and centralized capture of signed agreements, while governance is structured around standardized signing workflows, administrative role controls, and retention of signed records for compliance and legal review.
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Proact IT Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Pardot | Marketing Automation | CRM | n/a | 2022 | 2022 |
In 2022, Proact IT Group deployed Salesforce Pardot as a Marketing Automation solution on their website. The implementation places Salesforce Pardot at the center of Proact IT Group web channel marketing for lead capture, campaign execution, and behavioral tracking.
Configuration emphasized modules typical of Marketing Automation, including web form and landing page management, email campaign automation, automated nurture workflows, lead scoring, and visitor activity tracking. Implementation work included templated campaign assets, segmentation rules and the deployment of tracking scripts on the corporate website to capture first party engagement signals.
Operational coverage focused on marketing and demand generation functions, centralizing web-sourced prospects into a single marketing automation stack. Governance activity aligned to campaign orchestration, segmentation policies and data handling processes to ensure consistent campaign execution and management of website consent and contact data.
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Proact IT Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow ITSM | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Proact IT Group deployed ServiceNow ITSM as a cloud-hosted IT Service Management platform, surfacing ServiceNow ITSM capabilities directly on Proact's corporate website to provide a public service portal and ticket intake. The implementation positions Proact IT Group ServiceNow ITSM to support IT operations and customer-facing support workflows, aligning the application with the companys IT Service Management needs.
The deployment centered on standard IT Service Management functional components, including common modules such as incident management, problem management, change management, service catalog and request management, and knowledge management. Configuration work emphasized service catalog design, request fulfillment workflows, and self-service portal customization to align user journeys between the website and the back-end ticketing engine.
Operationally the ServiceNow ITSM instance is exposed through Proact's website to capture customer and internal requests, creating a single intake channel for support and service requests. The setup is consistent with a cloud SaaS architecture where the public-facing portal routes tickets into a centralized ITSM platform, enabling workflow orchestration and ticket lifecycle tracking for IT and support teams across the organization.
Governance focused on formalizing service request lifecycles and automating standard approvals and routing, leveraging ServiceNow ITSM workflow and orchestration capabilities to standardize processes. The narrative reflects a configuration and rollout approach that integrates ServiceNow ITSM with Proact IT Group's customer engagement surface on the website while centralizing IT Service Management practices under the IT Service Management category.
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Proact IT Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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Proact IT Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Proact IT Group
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Apps Being Evaluated by Proact IT Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Proact IT Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Proact IT Group digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Proact IT Group Technographics
Proact IT Group is a Professional Services organization based in Sweden,
with around 1221 employees and annual revenues of $426.0 million.
Proact IT Group operates a diverse technology stack with applications such as
Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign), Salesforce Pardot and ServiceNow ITSM,
covering areas like Digital Signing, Marketing Automation and IT Service Management.
Proact IT Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Adobe Systems, Salesforce and ServiceNow.
Proact IT Group recently adopted applications including
Bubble Platform in 2023, Salesforce Pardot in 2022 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Proact IT Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Proact IT Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Proact IT Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.