Winchester, SO23 8RY,
United Kingdom
Processflows UK Technographics
Processflows UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Processflows UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 179 Processflows UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Processflows UK has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2017, ProcessFlows Dashboards for Analytics and BI in 2014, Intuit Mailchimp for Marketing Automation in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Processflows UK is running and its propensity to invest more and deepen its relationship with Tawk.to , ProcessFlows , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Processflows UK revenues, which have grown to $18.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Processflows UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Processflows UK Tech Stack and Enterprise Applications
Processflows UK AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Processflows UK deployed Tawk.to on their website. The Tawk.to deployment uses Chatbots and Conversational AI functionality to provide an embedded, web‑hosted real-time chat widget that supports customer-facing engagement and handles pre-sales and client support inquiries.
The implementation is delivered as a site-embedded SaaS widget and includes standard category-aligned capabilities such as live chat, automated greeting messages, an agent console for responding to visitors, canned responses, and visitor session monitoring. Operational coverage is the corporate website, with access provisioned to customer service and sales personnel who handle front-line interactions, and the solution is configured at the site level to centralize inbound web conversations.
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Processflows UK Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ProcessFlows | Legacy | ProcessFlows Dashboards | Analytics and BI | Analytics and BI | n/a | 2014 | 2014 |
In 2014, Processflows UK implemented ProcessFlows Dashboards to provide Analytics and BI for consultancy, contracts and technical support operations. The deployment was internal and focused on giving delivery and commercial teams real-time visibility into consultancy time, contract status and CRM/helpdesk incident workflows.
ProcessFlows Dashboards was configured with modules for KPI visualization, incident and ticket tracking, unpaid consultancy reporting and renewal pipeline monitoring. The solution integrated with SalesLogix, Excel and OnBase to ingest CRM records, spreadsheet billing feeds and contract documents, enabling consolidated operational views and drilldown analysis.
Operational coverage targeted consultancy teams, contracts administration and technical support, surfacing unpaid consultancy items and renewal opportunities to managers and finance. Governance centered on dashboard rollouts to internal stakeholders and periodic metric reviews, and the vendor case study reports outcomes including reclaiming over 30 consultancy days per month, approximately £25,000 in annual operational savings and a reported 1% uplift in annual renewals.
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Processflows UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2018 | 2018 |
In 2018, Processflows UK implemented Intuit Mailchimp as its Marketing Automation platform. Intuit Mailchimp was embedded on the Processflows UK website to capture subscribers and to drive email campaign delivery for their professional services marketing activities.
The implementation emphasized core Marketing Automation capabilities including audience segmentation, embedded signup forms, template-based email campaigns, and automated workflows for lead nurturing. The deployment integrated Intuit Mailchimp directly with website contact capture, supporting the marketing and client engagement functions. Operational governance concentrated campaign ownership within the marketing team and established list management and opt-in processes to manage ongoing communications.
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Marketing Automation | CRM |
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2019 | 2019 |
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Processflows UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Processflows UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Processflows UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Processflows UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Processflows UK Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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