AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Promoboxx Tech Stack and Enterprise Applications

Promoboxx AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Promoboxx implemented Drift AI Chatbot on their website to support visitor engagement and automated conversational interactions. The deployment leverages the Chatbots and Conversational AI category, with Drift AI Chatbot providing a website-embedded chat widget for real-time messaging and scripted conversation flows. Implementation scope focused on the public site, with configuration and conversational playbook management handled by Promoboxx marketing and sales personnel to support lead qualification and customer inquiries. Functional capabilities implemented include automated response scripting, qualification question sequences, message routing to human agents, and session transcript capture, consistent with Chatbots and Conversational AI deployments, and governance relies on iterative tuning of bot scripts and playbooks to align behavior with promotional and support workflows.
Promoboxx Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2012 2012
In 2012, Promoboxx implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. Promoboxx uses Google Workspace (Formerly Google G-Suite) on their website and for corporate email and collaboration tied to the company domain, positioning the application as the central Collaboration tool supporting internal communication and document collaboration. The deployment reflects a cloud native SaaS configuration using Google Workspace administrative controls for user provisioning, account management, and access policy enforcement. Functional modules in active use align with standard Collaboration capabilities, including Gmail, Calendar, Drive, Docs, and shared team folders for content creation and collaboration. Operational coverage spans the entire small company, with governance conducted through the Google Workspace admin console to manage user accounts, groups, and domain settings.
Collaboration Collaboration 2022 2022
Promoboxx CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
FullStory Legacy FullStory Customer Experience CRM n/a 2015 2015
In 2015, Promoboxx implemented FullStory on its website to support Customer Experience initiatives. The deployment focused on client side instrumentation of public web properties using FullStory to capture session replay, user interaction events, pageviews, and behavioral analytics. FullStory was introduced as the primary web UX instrumentation layer for the site, with configuration capturing event streams and user journeys to inform product and marketing workflows. Operational coverage centered on the corporate website and the small product and marketing organization within the eight person company, enabling UX investigation, funnel analysis, and issue reproduction workflows. Implementation details align with standard Customer Experience practices, including session recording, behavioral segmentation, and event-based debugging, with controls implemented to scope recordings and manage privacy settings. The FullStory deployment provided continuous user experience instrumentation on Promoboxx web properties.
Customer Support CRM 2017 2017
Customer Support CRM 2015 2015
Digital Advertising Platform CRM 2019 2019
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Promoboxx ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
Promoboxx TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
Promoboxx IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Promoboxx

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Promoboxx Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Promoboxx IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Promoboxx digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Promoboxx Technographics
Promoboxx is a Professional Services organization based in United States, with around 8 employees and annual revenues of $1.0 million.
Promoboxx operates a diverse technology stack with applications such as Drift AI Chatbot, Google Workspace (Formerly Google G-Suite) and FullStory, covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
Promoboxx has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Drift, Google and FullStory.
Promoboxx recently adopted applications including Slack Connect in 2022, Hubspot Marketing Automation in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Promoboxx’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Promoboxx’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Promoboxx technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.