San Francisco, 94104, CA,
United States
Prophet Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Prophet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Prophet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Prophet has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, Oracle NetSuite Professional Services Automation for Professional Services Automation in 2015, Drift AI Chatbot for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Prophet is running and its propensity to invest more and deepen its relationship with Oracle , Drift , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Prophet revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Prophet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, Prophet implemented Oracle NetSuite ERP in the ERP Financial category. Prophet deployed NetSuite OneWorld alongside Professional Services Automation to support its global consulting operations and financial management needs across multiple legal entities.
The implementation configured core financial modules and PSA capabilities to unify project accounting, resource management, time tracking and billing workflows. Configuration emphasized multi-subsidiary and multi-currency consolidation typical of OneWorld, enabling consistent chart of accounts and period close processes across offices.
Deployment used Oracle NetSuite ERP as a cloud native SaaS platform to centralize transactional finance and project data, providing a single operational ledger for finance and professional services functions. Operational scope covered finance, resource management and project management across nine global offices in the U.S., U.K., Germany, Switzerland and Hong Kong, with standardized workflows to support cross-border service delivery.
Prophet went live on NetSuite OneWorld in October 2016 and gained a unified view of financial, resource management and project management processes. That unified view streamlined operations across the organization and created efficiencies across its global offices.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Professional Services Automation | Professional Services Automation | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Prophet implemented Oracle NetSuite Professional Services Automation. Prophet implemented NetSuite OneWorld for ERP and Professional Services Automation and went live on NetSuite OneWorld in October 2016, gaining a unified view of financial, resource management and project management processes across nine global offices in the U.S., U.K., Germany, Switzerland and Hong Kong.
The deployment combined Oracle NetSuite Professional Services Automation capabilities with NetSuite OneWorld ERP functionality to centralize financials, project workflows and resource allocation. Functional configuration focused on project management, resource management and financial management modules, aligned to consulting engagement lifecycles and standard PSA workflows such as project costing and resource planning.
Operational coverage included Prophet’s nine global offices, enabling consolidated project and financial data across regions. Integration was principally between Oracle NetSuite Professional Services Automation and NetSuite OneWorld ERP to provide a single data model for projects, resources and financials.
Governance and process changes standardized project accounting and resource allocation across Prophet’s global consulting organization, centralizing workflows and reporting. The Oracle NetSuite Professional Services Automation implementation produced a unified operational view that streamlined operations across the organization and created efficiencies across its international offices.
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Professional Services Automation | ERP Services and Operations |
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2016 | 2016 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Prophet deployed Drift AI Chatbot on its website to provide automated visitor engagement. Drift AI Chatbot is implemented as part of Prophet's web-facing digital engagement layer, and it is categorized in Chatbots and Conversational AI for conversational lead capture and client interaction.
The implementation of Drift AI Chatbot includes typical Chatbots and Conversational AI capabilities such as natural language understanding for intent detection, scripted qualification flows for prospect routing, and automated response delivery tied to website content. Drift AI Chatbot was configured to handle initial qualification and information collection workflows, with conversation orchestration that escalates complex inquiries to human advisors when needed.
Operationally the deployment is scoped to Prophet's public website and supports marketing, demand generation, and client service touchpoints across the United States. Governance practices emphasize managed conversation templates and knowledge base alignment, with workflow changes that route qualified contacts to sales or consulting teams and require ongoing content updates to the chatbot knowledge corpus.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2010 | 2010 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Whistleblowing Management | TRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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