About the Customer
Prophet is an integrated consulting firm and agency that specializes in branding, marketing, design, analytics, and innovation. They have headquarters in San Francisco and offices in the United States, Europe, and Asia. The firm is best known for the rebranding of Swiss bank UBS, BP's Beyond Petroleum and T-Mobile's "Un-carrier" positioning.
Scope and Challenges
Prophet, a global consulting firm, has implemented NetSuite OneWorld for ERP and Professional Services Automation (PSA). Since going live on NetSuite OneWorld in October 2016, Prophet has gained a unified view of financial, resource management and project management processes that have streamlined operations across nine global offices operating in the U.S., U.K., Germany, Switzerland and Hong Kong, creating efficiencies across the entire organization.
San Francisco, Calif.-based Prophet brings together thought leaders and top talent from across the globe to grow better brands and businesses. As demand for Prophet’s consulting services skyrocketed, the combination of legacy software from acquisitions and manual processes used to manage the business was anything but seamless, which hindered efficiency gains and scalability for growth. Hundreds of internal employees and consultants based around the globe submitted time and expenses in different currencies and disparate systems. Project management was conducted manually through its intranet, and a decades-old Sage system was used to manage financial processes and required manual intervention to do everything from basic reporting to month-end close.
Prophet needed a flexible infrastructure that could scale to accommodate its rapid growth.
After a comprehensive evaluation of solutions that promised streamlined management of ERP and PSA processes, Prophet selected NetSuite OneWorld for its robust international functionality and scalability, coupled with automated, integrated resource and project management capabilities.
Outcome and Implications
In just six months since go-live, Prophet has realized efficiencies with the following features and benefits including:
“Prophet’s value proposition is to help our clients find better ways to grow,” said Jeani Vance CIO of Prophet. “With NetSuite, we have a backend technology foundation that allows us to do just that.”
“Resource management is a key driver and strategic advantage for our business. Other large-scale competitors couldn’t meet all of our needs the way that NetSuite can.” -said Jeani Vance, CIO of Prophet.
|Vendor||Old Product||New Product||Function||Market||Users||VAR/SI||When||Live|
|Oracle||Legacy Applications||Oracle NetSuite OneWorld Professional Services Automation||Enterprise Resource Planning||ERP Financial Management||n/a||n/a||2015||2016|
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