AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Providence Bank Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CSI Jack Henry Banking SilverLake CSI NuPoint Core Banking ERP Services and Operations n/a 2020 2020
Digital Banking ERP Services and Operations 2017 2017
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2023 2023
Collaboration Collaboration 2018 2018
Collaboration Collaboration 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
inBusiness Services Legacy inBusiness Services 360 View CRM CRM n/a 2012 2014
In 2012, Providence Bank & Trust initiated an 18-month phased deployment of inBusiness Services 360 View, implementing the CRM to centralize customer data and reporting across its Chicago area operations. The deployment focused on consolidating account and relationship records into a single customer 360, with staged rollouts to align data feeds and reporting for front line and back office users. The implementation leveraged inBusiness Services 360 View's profitability module and growth platform capabilities to surface product level margins and customer profitability metrics. Configuration work concentrated on profitability calculations, price and fee modeling, and standardized reporting templates to support pricing and product decision workflows. Operational coverage emphasized pricing, product management, retail banking operations, customer service, and finance stakeholders who consumed the centralized reports and profitability outputs. The CRM deployment provided a unified customer view to support cross sell and pricing discussions while enabling consistent reporting across the bank. Governance followed a phased rollout with role based access and user adoption campaigns during the 18 month program, leading to reported 100% adoption of the profitability module. The bank documented measurable increases in service-charge revenue linked to pricing and product changes driven by the inBusiness Services 360 View implementation, as described in the case study.
Digital Advertising Platform CRM 2020 2020
Tag Management CRM 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2021 2021
IT Decision Makers and Key Stakeholders at Providence Bank
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Providence Bank Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Providence Bank Technographics

Providence Bank is a Banking and Financial Services organization based in United States, with around 250 employees and annual revenues of $25.0 million.

Providence Bank operates a diverse technology stack with applications such as CSI NuPoint, Zoom and inBusiness Services 360 View, covering areas like Core Banking, Audio Video and Web Conferencing and CRM.

Providence Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as CSI, Zoom Video Communications and inBusiness Services.

Providence Bank recently adopted applications including Zoom in 2023, CSI Hosting in 2023 and Akamai CDN in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Providence Bank’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Providence Bank’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Providence Bank technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.