Provident Credit Union
303 Twin Dolphin Drive,
Redwood Shores, 94065, CA,
United States
Redwood Shores, 94065, CA,
United States
1 800-632-4600
Banking and Financial Services
Provident Credit Union Technographics
Provident Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Provident Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 330 Provident Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Provident Credit Union has purchased the following applications: Jack Henry Ensenta for Payment Processing in 2018, Kentico Xperience CMS for Web Content Management in 2022, AdRoll for Digital Advertising Platform in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Provident Credit Union is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , Kentico Software , NextRoll or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Provident Credit Union revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Provident Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Provident Credit Union Tech Stack and Enterprise Applications
Provident Credit Union ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Ensenta | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, Provident Credit Union implemented Jack Henry Ensenta as a Payment Processing solution on its public website. Jack Henry Ensenta is the web facing payment layer used to accept and process online member payments and electronic presentment, providing payment gateway functions, card and ACH acceptance, tokenization for card on file use, and PCI compliance controls consistent with Payment Processing platforms. The deployment positions Jack Henry Ensenta as the credit union's digital channel payment engine, handling customer initiated transactions from the website into downstream settlement and posting workflows.
Architecturally the integration is web channel centric, with Ensenta embedded in site payment flows through hosted pages or API based interfaces that route transactions into the institution's operational payment and reconciliation processes. The implementation impacts digital channels, retail banking and deposit operations, and requires standard payments governance around security, PCI scope, transaction reconciliation, and operational controls. Operational ownership is typically shared across online banking, payments, and compliance teams, with oversight applied to web interface security and payment processing controls.
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Provident Credit Union Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kentico Software | Legacy | Kentico Xperience CMS | Web Content Management | Content Management | n/a | 2022 | 2022 |
In 2022, Provident Credit Union deployed Kentico Xperience CMS for Web Content Management on its public website to centralize content delivery and editorial workflows. The Kentico Xperience CMS implementation supports the credit union's customer-facing website and digital channels, aligning Provident Credit Union Kentico Xperience CMS Web Content Management with typical web content responsibilities such as content authoring, template-driven page composition, media management, and publishing orchestration.
Kentico Xperience CMS is configured to enable role-based editorial workflows, content staging and publishing pipelines, and reusable components for consistent page templates and site navigation. The implementation emphasizes content management capabilities common to the Web Content Management category, including form handling, SEO metadata management, responsive content rendering, and support for personalization and multi-channel content delivery when required.
Operational ownership appears centered on the marketing and digital teams for content governance and change control, with site administration for editors and web operations personnel handling routine publishing and maintenance. The deployment scope is the Provident Credit Union public website in the United States, and the configuration establishes a standard web content management foundation for ongoing site updates, editorial governance, and digital channel consistency.
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Provident Credit Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NextRoll | Legacy | AdRoll | Digital Advertising Platform | CRM | n/a | 2021 | 2021 |
In 2021, Provident Credit Union implemented AdRoll as a Digital Advertising Platform on its website to support digital marketing and customer acquisition. The deployment uses site-installed AdRoll tracking to capture behavioral signals and build audience segments for retargeting, display, and social ad placements. This implementation aligns the AdRoll application with the credit union's web channel for campaign audience orchestration.
Configuration work focused on audience segmentation, retargeting rules, and attribution settings within AdRoll, reflecting capabilities typical of a Digital Advertising Platform. The integration is contained to the corporate website, with operational ownership and campaign management handled by marketing, and governance centered on consent management and site-level data capture controls.
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Marketing Automation | CRM |
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2020 | 2020 |
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Provident Credit Union TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Provident Credit Union PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Provident Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Provident Credit Union CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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DDoS Protection | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Provident Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Vice President of Information Technology | VP | IT | |
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Senior Vice President - Finance, Information Technology, Risk Management and Projects divisions | VP | IT | |
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AVP IT Services & Support | VP | IT | |
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Business Development Manager | Manager | Sales | |
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CEO | CXO | Finance | |
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Apps Being Evaluated by Provident Credit Union Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Provident Credit Union IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Provident Credit Union digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Provident Credit Union Technographics
Provident Credit Union is a Banking and Financial Services organization based in United States,
with around 330 employees and annual revenues of $70.0 million.
Provident Credit Union operates a diverse technology stack with applications such as
Jack Henry Ensenta, Kentico Xperience CMS and AdRoll,
covering areas like Payment Processing, Web Content Management and Digital Advertising Platform.
Provident Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Jack Henry & Associates, Kentico Software and NextRoll.
Provident Credit Union recently adopted applications including
Kentico Xperience CMS in 2022, AdRoll in 2021 and NextRoll Cookie Consent Banner in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Provident Credit Union’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Provident Credit Union’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Provident Credit Union technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.