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PT Pos Indonesia
Location
30 Jalan Banda,
Bandung, 40115,
Indonesia
Website
https://www.posindonesia.co.id/
Phone
x
Artw industry
Distribution
Employee
Revenue

PT Pos Indonesia Technographics

PT Pos Indonesia Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by PT Pos Indonesia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4600 PT Pos Indonesia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that PT Pos Indonesia has purchased the following applications: VMware Zimbra for Collaboration in 2014, Feedloop CXP for Customer Experience in 2024, Amazon EC2 for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems PT Pos Indonesia is running and its propensity to invest more and deepen its relationship with VMware by Broadcom , Feedloop , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing PT Pos Indonesia revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PT Pos Indonesia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

PT Pos Indonesia Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
VMware by Broadcom Legacy VMware Zimbra Collaboration Collaboration n/a 2014 2014
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Feedloop Legacy Feedloop CXP Customer Experience CRM n/a 2024 2024
In 2024, PT Pos Indonesia implemented Feedloop CXP to support AI-driven Customer Experience across Posfin and Pospay financial offerings. The engagement was formalized through a memorandum of understanding between Feedloop and PT Pos Finansial Indonesia to collaborate on AI-based digital financial services and product co-development. Feedloop CXP was configured to deliver customer journey orchestration, AI-driven personalization, conversational automation, and payment-focused service automation consistent with Customer Experience platform capabilities. Deployment architecture centered on modular cloud-hosted CXP services orchestrating interactions between customer engagement channels and Posfin Pospay payment flows, enabling automated workflows for finance and payments processes. Governance under the memorandum established a co-development model with joint product roadmaps and phased rollouts targeting finance and payments business functions, and operational roles aligned to PT Pos Finansial Indonesia for financial product logic and to PT Pos Indonesia for customer engagement execution. The implementation emphasizes automated customer touchpoints, configurable digital product catalogs, and conversational support to streamline customer-facing finance and payments interactions across Posfin and Pospay offerings in Indonesia.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2019 2019
Content Delivery Network IaaS 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at PT Pos Indonesia
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by PT Pos Indonesia Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD PT Pos Indonesia Technographics

PT Pos Indonesia is a Distribution organization based in Indonesia, with around 4600 employees and annual revenues of $600.0 million.

PT Pos Indonesia operates a diverse technology stack with applications such as VMware Zimbra, Feedloop CXP and Amazon EC2, covering areas like Collaboration, Customer Experience and Application Hosting and Computing Services.

PT Pos Indonesia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as VMware by Broadcom, Feedloop and Amazon Web Services (AWS).

PT Pos Indonesia recently adopted applications including Feedloop CXP in 2024, Microsoft Entra ID (formerly Azure Active Directory) in 2023 and Amazon EC2 in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of PT Pos Indonesia’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates PT Pos Indonesia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete PT Pos Indonesia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.