AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

PT Pos Indonesia Tech Stack and Enterprise Applications

PT Pos Indonesia Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
VMware by Broadcom Legacy VMware Zimbra Collaboration Collaboration n/a 2014 2014
PT Pos Indonesia CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Feedloop Legacy Feedloop CXP Customer Experience CRM n/a 2024 2024
In 2024, PT Pos Indonesia implemented Feedloop CXP to support AI-driven Customer Experience across Posfin and Pospay financial offerings. The engagement was formalized through a memorandum of understanding between Feedloop and PT Pos Finansial Indonesia to collaborate on AI-based digital financial services and product co-development. Feedloop CXP was configured to deliver customer journey orchestration, AI-driven personalization, conversational automation, and payment-focused service automation consistent with Customer Experience platform capabilities. Deployment architecture centered on modular cloud-hosted CXP services orchestrating interactions between customer engagement channels and Posfin Pospay payment flows, enabling automated workflows for finance and payments processes. Governance under the memorandum established a co-development model with joint product roadmaps and phased rollouts targeting finance and payments business functions, and operational roles aligned to PT Pos Finansial Indonesia for financial product logic and to PT Pos Indonesia for customer engagement execution. The implementation emphasizes automated customer touchpoints, configurable digital product catalogs, and conversational support to streamline customer-facing finance and payments interactions across Posfin and Pospay offerings in Indonesia.
PT Pos Indonesia IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2019 2019
Content Delivery Network IaaS 2019 2019
PT Pos Indonesia CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at PT Pos Indonesia

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by PT Pos Indonesia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PT Pos Indonesia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PT Pos Indonesia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD PT Pos Indonesia Technographics
PT Pos Indonesia is a Distribution organization based in Indonesia, with around 4600 employees and annual revenues of $600.0 million.
PT Pos Indonesia operates a diverse technology stack with applications such as VMware Zimbra, Feedloop CXP and Amazon EC2, covering areas like Collaboration, Customer Experience and Application Hosting and Computing Services.
PT Pos Indonesia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as VMware by Broadcom, Feedloop and Amazon Web Services (AWS).
PT Pos Indonesia recently adopted applications including Feedloop CXP in 2024, Microsoft Entra ID (formerly Azure Active Directory) in 2023 and Amazon EC2 in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PT Pos Indonesia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates PT Pos Indonesia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PT Pos Indonesia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.