Arlington, 22202-3784, VA,
United States
Public Broadcasting Service Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Public Broadcasting Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 507 Public Broadcasting Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Public Broadcasting Service has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, OpenText Media Management for Digital Asset Management in 2014, Automattic Jetpack CRM for CRM in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Public Broadcasting Service is running and its propensity to invest more and deepen its relationship with Cisco Systems , OpenText , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Public Broadcasting Service revenues, which have grown to $558.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Public Broadcasting Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenText | Legacy | OpenText Media Management | Digital Asset Management | Content Management | n/a | 2014 | 2014 |
In 2014 Public Broadcasting Service implemented OpenText Media Management as its Digital Asset Management platform, beginning with a 120-day pilot to give producers, member stations and internal teams controlled access to approved media assets. The rollout targeted PBS’s broadcast and media operations in the United States and explicitly supported distribution and governance needs across more than 350 member stations.
OpenText Media Management was configured as a centralized Digital Asset Management repository to handle asset ingest, cataloging, metadata normalization, version control and controlled access, aligning asset stewardship with broadcast delivery requirements. The deployment was paired with OpenText Process Suite to orchestrate approval and delivery workflows, enabling programmatic handoffs between production teams and station distribution points.
Operational coverage included producers, member stations and internal PBS teams responsible for promotional and programming materials, with the system serving as the authoritative source for approved assets. Integration with OpenText Process Suite provided workflow automation for approvals and delivery, reducing manual coordination between content owners and station operations.
Governance was formalized through controlled access policies and managed asset lifecycles to improve asset governance and delivery workflows for member stations. The implementation specifically improved access to promotional and programming materials for member stations and internal stakeholders, reflecting a focused broadcast/media Digital Asset Management use case.
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Digital Asset Management | Content Management |
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2014 | 2014 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Video Editing | Content Management |
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2023 | 2024 |
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Web Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2009 | 2009 |
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Donor and Fundraising Management | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2010 | 2010 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2017 | 2017 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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SaaS Spend Management | IT Asset Management |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2010 | 2010 |
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Content Delivery Network | IaaS |
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2010 | 2010 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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