Public Broadcasting Service
2100 Crystal Dr Ste 100,
Arlington, 22202-3784, VA,
United States
Arlington, 22202-3784, VA,
United States
1 703-739-5000
Media
Public Broadcasting Service Technographics
Public Broadcasting Service Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Public Broadcasting Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 507 Public Broadcasting Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Public Broadcasting Service has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, OpenText Media Management for Digital Asset Management in 2014, Automattic Jetpack CRM for CRM in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Public Broadcasting Service is running and its propensity to invest more and deepen its relationship with Cisco Systems , OpenText , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Public Broadcasting Service revenues, which have grown to $558.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Public Broadcasting Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Public Broadcasting Service Tech Stack and Enterprise Applications
Public Broadcasting Service Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Public Broadcasting Service implemented Cisco Webex Meetings. Public Broadcasting Service Cisco Webex Meetings Audio Video and Web Conferencing supports internal collaboration, virtual interviews, and public program sessions, and is used on the PBS website to host browser-based conference sessions and public-facing meeting pages. The deployment signals a web-embedded conferencing layer tied to PBS digital properties, enabling direct join links from site pages.
Cisco Webex Meetings at PBS is configured to provide standard Audio Video and Web Conferencing capabilities including live video meetings, screen sharing, meeting scheduling, participant controls, and recording for on-demand playback. Cisco Webex Meetings administration appears aligned to role-based host controls and web access provisioning, consistent with centralized conferencing governance and meeting moderation workflows.
Operational coverage focuses on production, editorial, communications, and IT teams for remote collaboration and external interviews, with the application surface embedded into public site workflows to simplify audience and partner access. Governance and access workflows are managed through PBS digital operations and IT, emphasizing embed management, scheduling policies, and moderation controls for program-related sessions.
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Public Broadcasting Service Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenText | Legacy | OpenText Media Management | Digital Asset Management | Content Management | n/a | 2014 | 2014 |
In 2014 Public Broadcasting Service implemented OpenText Media Management as its Digital Asset Management platform, beginning with a 120-day pilot to give producers, member stations and internal teams controlled access to approved media assets. The rollout targeted PBS’s broadcast and media operations in the United States and explicitly supported distribution and governance needs across more than 350 member stations.
OpenText Media Management was configured as a centralized Digital Asset Management repository to handle asset ingest, cataloging, metadata normalization, version control and controlled access, aligning asset stewardship with broadcast delivery requirements. The deployment was paired with OpenText Process Suite to orchestrate approval and delivery workflows, enabling programmatic handoffs between production teams and station distribution points.
Operational coverage included producers, member stations and internal PBS teams responsible for promotional and programming materials, with the system serving as the authoritative source for approved assets. Integration with OpenText Process Suite provided workflow automation for approvals and delivery, reducing manual coordination between content owners and station operations.
Governance was formalized through controlled access policies and managed asset lifecycles to improve asset governance and delivery workflows for member stations. The implementation specifically improved access to promotional and programming materials for member stations and internal stakeholders, reflecting a focused broadcast/media Digital Asset Management use case.
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Digital Asset Management | Content Management |
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2014 | 2014 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Video Editing | Content Management |
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2023 | 2024 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Public Broadcasting Service CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2017 | 2017 |
In 2017, Public Broadcasting Service implemented Automattic Jetpack CRM and deployed Automattic Jetpack CRM as a CRM on their public website. The site-level deployment provides centralized contact capture and management for online audience interactions and subscriber touchpoints.
Configuration centers on core CRM functional modules, including contact and subscriber management, web-form capture, tagging and segmentation, activity history tracking, and email list orchestration. The implementation description indicates use of custom fields and automated record workflows to align web-originated interactions with persistent audience profiles.
Operational ownership is positioned with digital audience and web operations, embedding the CRM into site content and audience engagement workflows to support membership outreach and content marketing functions. Governance emphasizes data entry standards and segmentation rules to maintain consistent audience records and enable campaign orchestration.
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2009 | 2009 |
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Donor and Fundraising Management | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2010 | 2010 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Public Broadcasting Service IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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SaaS Spend Management | IT Asset Management |
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2023 | 2023 |
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Public Broadcasting Service ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Public Broadcasting Service TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Public Broadcasting Service PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2013 | 2013 |
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Public Broadcasting Service IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2010 | 2010 |
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Content Delivery Network | IaaS |
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2010 | 2010 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Public Broadcasting Service CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Public Broadcasting Service
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Public Broadcasting Service Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Public Broadcasting Service IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Public Broadcasting Service digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Public Broadcasting Service Technographics
Public Broadcasting Service is a Media organization based in United States,
with around 507 employees and annual revenues of $558.0 million.
Public Broadcasting Service operates a diverse technology stack with applications such as
Cisco Webex Meetings, OpenText Media Management and Automattic Jetpack CRM,
covering areas like Audio Video and Web Conferencing, Digital Asset Management and CRM.
Public Broadcasting Service has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, OpenText and Automattic.
Public Broadcasting Service recently adopted applications including
Amazon Elemental MediaConvert in 2023, Vantage Cost Management and Optimization Tool in 2023 and Salesforce Pardot in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Public Broadcasting Service’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Public Broadcasting Service’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Public Broadcasting Service technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.