New Delhi, 110008,
India
Punjab & Sind Bank Technographics
Punjab & Sind Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Punjab & Sind Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10151 Punjab & Sind Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Punjab & Sind Bank has purchased the following applications: My Live Chat for Chatbots and Conversational AI in 2021, Google Tag Manager for Tag Management in 2021, Cloudflare CDN for Content Delivery Network in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Punjab & Sind Bank is running and its propensity to invest more and deepen its relationship with My Live Chat , Google , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Punjab & Sind Bank revenues, which have grown to $1.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Punjab & Sind Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Punjab & Sind Bank Tech Stack and Enterprise Applications
Punjab & Sind Bank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| My Live Chat | Legacy | My Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Punjab & Sind Bank implemented My Live Chat on its public website to provide a web-facing conversational channel. My Live Chat is a Chatbots and Conversational AI application used for real-time customer engagement and inquiry handling through an embedded website widget, supporting the bank's customer service and web engagement functions.
The deployment centers on a browser-embedded chat interface, configured to deliver automated conversational flows, canned responses, session logging, and transcript capture to support customer inquiries and first-contact resolution workflows. Operational scope is the public-facing website and customer support function, with governance emphasis on chat content management, scripted flow updates, session retention policies, and routing procedures for escalation to human agents when required.
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Punjab & Sind Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2021 | 2021 |
In 2021, Punjab & Sind Bank implemented Google Tag Manager for Tag Management on its public website. The deployment is focused on centralized client side tag orchestration to provide unified control of measurement and marketing tags across the bank's web properties.
Google Tag Manager is configured as a container-based implementation that manages tag deployment, event triggers, versioned publishing, and a standardized data layer to surface page context and transaction attributes for analytics and measurement. The configuration supports event-driven tracking such as form submissions and navigation events, and enables iterative tag updates without requiring direct changes to site source code.
Operational governance centers on container version control and publish workflows to coordinate changes between digital channels and analytics teams, with access controls and rollback capability to limit risk when updating tags. This use of Google Tag Manager for Tag Management directly supports the bank's web analytics and digital measurement business functions.
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Punjab & Sind Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2022 | 2022 |
In 2022, Punjab & Sind Bank deployed Cloudflare CDN on its public website. Punjab & Sind Bank implemented Cloudflare CDN, a Content Delivery Network, to front its customer facing web channels and to deliver cached content and HTTPS traffic at edge locations. The implementation is centered on the bank's public website URL and serves as the delivery layer for the bank's externally facing web assets.
The deployment sits in front of the bank's web origin and is integrated with the website's DNS and HTTP delivery stack, enabling standard Content Delivery Network functions such as global edge caching, TLS termination, request routing and mitigation capabilities typical of CDN solutions. Operational ownership is retained by the bank's IT web operations team and the service is integrated into existing website deployment and change control processes. Cloudflare CDN is used to manage caching rules, certificate handling and edge delivery policies for the bank's public web presence.
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IT Decision Makers and Key Stakeholders at Punjab & Sind Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Punjab & Sind Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-12-17 | Punjab & Sind Bank | Evaluated | SAP | SAP ERP ECC 6.0 | ERP Financial | ERP |
| 2024-12-17 | Punjab & Sind Bank | Evaluated | SAP | SAP S/4 HANA | ERP Financial | ERP |