Solon, 44139, OH,
United States
Pyramyd Air Technographics
Pyramyd Air Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Pyramyd Air and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 65 Pyramyd Air employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Pyramyd Air has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2014, Needle Chat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Pyramyd Air is running and its propensity to invest more and deepen its relationship with Sage , Affirm , Needle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Pyramyd Air revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Pyramyd Air intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Pyramyd Air Tech Stack and Enterprise Applications
Pyramyd Air ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Pyramyd Air implemented Sage Business Cloud X3 (ex Sage ERP X3) as its ERP Financial system to centralize accounting and financial control. The deployment targeted core finance functions to support the retail accounting footprint, emphasizing accounts payable, general ledger journal entry processes, and the formalization of accounting standards.
Sage Business Cloud X3 was configured to manage supplier payments workflows, enforce journal entry controls, and produce borrowing base reports delivered to bank representatives. Functional modules implemented included accounts payable, general ledger, and financial reporting, with configuration work on chart of accounts and process automation aligned to ERP Financial operations.
Operational responsibility was assigned to the finance and accounting teams, who completed training on both Everest and Sage X3 accounting systems to ensure continuity of recordkeeping and reporting. Governance activity included development of accounting standards and documentation of payment and journal processes to standardize controls and reporting across Pyramyd Air financial operations in the United States.
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Payment Processing | ERP |
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2019 | 2019 |
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Pyramyd Air AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Needle | Legacy | Needle Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Pyramyd Air implemented Needle Chat on its website. Needle Chat is a Chatbots and Conversational AI application deployed to manage customer-facing conversations on pyramydair.com, serving as the front door for web-based support and commerce inquiries.
The implementation configured Needle Chat to deliver core conversational capabilities typical of the Chatbots and Conversational AI category, including a website chat widget, intent classification and routing, automated FAQ and guided assistance flows, and live agent handoff where human support is required. Configuration work focused on designing dialog flows and training intent models to reflect the retailer's product and support taxonomy.
Operational scope concentrated on the public e-commerce site, with Needle Chat implemented to support customer service and online purchase workflows. Management and governance used the application management interface for conversation tuning, session logging, and knowledge base updates, enabling iterative refinement of conversation flows without changes to the site code.
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Pyramyd Air Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Pyramyd Air deployed Google Workspace (Formerly Google G-Suite) to provide enterprise Collaboration and core productivity tooling across the organization. The implementation is visible on their public website and is positioned as the company-wide collaboration platform supporting email, document collaboration, and calendaring for staff.
The Google Workspace (Formerly Google G-Suite) deployment includes standard Collaboration modules such as Gmail for domain email, Google Drive for file storage, Google Docs and Sheets for collaborative authoring, Google Calendar for scheduling, and Google Meet for conferencing, managed through the Google Admin console. Configuration work described in standard implementations includes domain-based account provisioning, group mailboxes and alias routing, shared drive structures for team content, and basic mobile device and access management controls.
Operational coverage extends across core business functions including merchandising, customer service, marketing, finance, and operations, reflecting usage consistent with a 65-employee retail organization. The architecture follows a cloud-first deployment model with centralized account and policy management in Google’s platform, enabling single-domain identity and centralized administrative controls.
Governance is exercised through the Admin console with role-based administration, user lifecycle provisioning and deprovisioning workflows, and organization-wide policy application for sharing and external access. The narrative emphasizes system architecture, module configuration, and operational scope, with Google Workspace representing Pyramyd Air Google Workspace Collaboration for internal communications and productivity.
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Pyramyd Air CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Pyramyd Air PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Pyramyd Air IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Pyramyd Air
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Accounting Clerk | Manager | Finance | ||||
| Senior Accountant | Manager | Finance |
Apps Being Evaluated by Pyramyd Air Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||