Qdoba Mexican Eats
350 Camino De La Reina #400,
San Diego, 92108, CA,
United States
San Diego, 92108, CA,
United States
1 858-766-4900
Leisure and Hospitality
Qdoba Mexican Eats Technographics
Qdoba Mexican Eats Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Qdoba Mexican Eats and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16000 Qdoba Mexican Eats employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Qdoba Mexican Eats has purchased the following applications: Workstream Hiring for Recruiting in 2020, Dropbox Business for Enterprise Content Management in 2020, smg360 for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Qdoba Mexican Eats is running and its propensity to invest more and deepen its relationship with Workstream , Dropbox , Contentful GmbH or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Qdoba Mexican Eats revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Qdoba Mexican Eats intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Qdoba Mexican Eats Tech Stack and Enterprise Applications
Qdoba Mexican Eats HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workstream | Legacy | Workstream Hiring | Recruiting | HCM | n/a | 2020 | 2020 |
In 2020, Qdoba Mexican Eats deployed Workstream Hiring to accelerate hourly recruiting and onboarding across its restaurant network. Workstream Hiring serves as Qdoba's Recruiting application to find qualified employees and automate the training process.
The implementation emphasized mobile first hiring workflows, enabling managers and candidates to complete sourcing, screening, interview scheduling, and onboarding tasks from smartphones. Workstream Hiring was configured to support candidate sourcing, automated training workflows, and task orchestration for new hires, aligning recruiting processes with store level operations.
Operational scope covered store managers, district managers, and regional HR teams, integrating recruiting and onboarding into restaurant operations and human resources functions. The deployment standardized role profiles and checklist driven onboarding so each store can operate like the best store.
Governance centralized recruiting workflows and delegated approvals to store level managers, creating consistent process controls and accountability across locations. Outcomes cited in the vendor case narrative indicate Qdoba hires faster and automates training, with the vendor noting the ability to manage recruiting and training from a mobile phone using Workstream Hiring.
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Qdoba Mexican Eats Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dropbox | Legacy | Dropbox Business | Enterprise Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Qdoba Mexican Eats implemented Dropbox Business as its Enterprise Content Management solution. The deployment is focused on managing the restaurant brand's website content and distributing digital assets used across menu, marketing, and promotional pages.
Dropbox Business functions as a centralized content repository with file synchronization, version control, and permissioned sharing to support web asset lifecycles. Administrators use the Dropbox Business admin console to manage user access, set sharing policies, and enforce retention and collaboration workflows.
Operational coverage centers on marketing and digital operations teams responsible for web content updates, asset publishing, and cross site distribution. Integration points align with the website content pipeline and content delivery workflows, enabling secure transfer of images, PDFs, and campaign materials to the web platform.
Governance includes role based access controls, approval and handoff workflows for web publishing, and centralized auditability of asset changes to reduce content fragmentation. The implementation positions Dropbox Business to serve as the primary Enterprise Content Management layer for Qdoba Mexican Eats' web content needs.
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Web Content Management | Content Management |
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2016 | 2016 |
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Qdoba Mexican Eats CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SMG (Service Management Group) | Legacy | smg360 | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Qdoba Mexican Eats implemented smg360 in the Customer Experience category to capture guest feedback across nearly 750 locations. The smg360 customer experience management program consolidates feedback from across the guest journey and provides Qdoba leaders with a holistic view of the customer experience.
The deployment centers on centralized feedback aggregation, analytics and dashboarding capabilities within smg360, with role based reporting and real time alerts surfaced to operational users. Configuration emphasizes event level feedback, scorecarding and exception alerting so field teams can prioritize issues aligned to core service and satisfaction measures.
Operational coverage spans nearly 750 restaurants and targets field operations, store managers and corporate customer experience and operations leadership. Data flows into the smg360 platform from guest surveys and on site feedback channels, enabling coordinated attention across store level and regional operations without disclosed third party integration details.
Governance leverages role based access and alert routing to drive accountability, with corporate CX leaders using the platform to assign actions and the field receiving incident level notifications. The program yields a consolidated, enterprise view of guest sentiment and provides role tuned reporting and real time alerts that help the field focus on the most important measures to improve guest satisfaction.
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Qdoba Mexican Eats ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Qdoba Mexican Eats TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Qdoba Mexican Eats PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Qdoba Mexican Eats IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Qdoba Mexican Eats CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Qdoba Mexican Eats
| First Name | Last Name | Title | Function | Department | Phone | |
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Talent Acquisition Partner | Manager | HR | |
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Manager, HR Systems | Manager | HR | |
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VP, Human Resources | VP | HR | |
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Vice President, Franchise Operations | VP | Operations | |
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Chief Technology Officer | CXO | IT | |
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IT Manager | Manager | IT | |
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Chief Operating Officer | CXO | Finance | |
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Director, Infrastructure and Security | Director | Finance | |
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Apps Being Evaluated by Qdoba Mexican Eats Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Qdoba Mexican Eats IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Qdoba Mexican Eats digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Qdoba Mexican Eats Technographics
Qdoba Mexican Eats is a Leisure and Hospitality organization based in United States,
with around 16000 employees and annual revenues of $2.00 billion.
Qdoba Mexican Eats operates a diverse technology stack with applications such as
Workstream Hiring, Dropbox Business and smg360,
covering areas like Recruiting, Enterprise Content Management and Customer Experience.
Qdoba Mexican Eats has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workstream, Dropbox and SMG (Service Management Group).
Qdoba Mexican Eats recently adopted applications including
Cisco Umbrella in 2023, smg360 in 2021 and Kustomer CRM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Qdoba Mexican Eats’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Qdoba Mexican Eats’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Qdoba Mexican Eats technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.