Columbia Falls, 59912, MT,
United States
Quadrocopter Technographics
Quadrocopter Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Quadrocopter and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Quadrocopter employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Quadrocopter has purchased the following applications: LiveHelpNow Live Chat for Chatbots and Conversational AI in 2012, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Shift4Shop Inventory Management for Inventory Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Quadrocopter is running and its propensity to invest more and deepen its relationship with LiveHelpNow , Google , Shift4Shop or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Quadrocopter revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Quadrocopter intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Quadrocopter Tech Stack and Enterprise Applications
Quadrocopter AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveHelpNow | Legacy | LiveHelpNow Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
In 2012, Quadrocopter implemented LiveHelpNow Live Chat on its public website. The deployment used LiveHelpNow Live Chat as the primary Chatbots and Conversational AI capability to support web-based visitor engagement for the small media firm.
Quadrocopter configured the solution as an embedded web chat widget, pairing the LiveHelpNow agent console with site-level visitor monitoring and chat session handling. Typical functional modules in use include real-time messaging, proactive chat invitations, canned responses and transcript logging, aligned with standard Chatbots and Conversational AI workflows for site engagement and audience support.
Operational ownership appears concentrated within a compact team, with the chat channel routed to internal staff via the LiveHelpNow interface for audience engagement and customer inquiries. Governance was implemented at a tactical level, focused on agent availability windows, canned response libraries and simple queueing rules to manage live sessions from the website.
The implementation is focused on on-site conversational engagement, with LiveHelpNow Live Chat serving as the direct channel between website visitors and Quadrocopter staff. The configuration emphasizes lightweight operational overhead suitable for a 10 person media company, prioritizing real-time interaction and archived chat transcripts for ongoing editorial and support use.
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Quadrocopter Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013 Quadrocopter implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform to provision corporate email and web based collaboration that is surfaced on the company website. Quadrocopter is a small United States media firm with roughly 10 employees and this implementation used Google cloud hosted SaaS architecture to centralize communications and content workflows for the team.
The Google Workspace (Formerly Google G-Suite) deployment comprises Gmail for domain email, Google Calendar for scheduling, Google Drive and Google Docs for cloud storage and collaborative editing, and Google Sites and Forms for lightweight web content and contact workflows. Configuration work focused on the Workspace admin console for user provisioning, group based access controls, shared drive structures, and permissions tuning to support collaborative content production and asset management for a compact staff.
Operational coverage emphasizes core business functions including editorial, content production and team communications, with administration performed through the tenant admin interface and domain settings evident on the company website. Governance is implemented at the tenant level using role based admin privileges and standard SaaS policy controls, positioning Quadrocopter Google Workspace Collaboration as the primary platform for internal communication and content collaboration.
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Quadrocopter SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shift4Shop | Legacy | Shift4Shop Inventory Management | Inventory Management | SCM | n/a | 2012 | 2012 |
In 2012, Quadrocopter implemented Shift4Shop Inventory Management on its public website. The deployment uses the Shift4Shop storefront to deliver Inventory Management capabilities directly within the e-commerce experience, providing cloud-hosted inventory control for online SKU availability and order allocation. The implementation supports core business functions for this 10 employee media company, including merchandising and order fulfillment for the United States online operation.
Configured modules include product catalog management, SKU level stock tracking, stock threshold alerts, and order reservation workflows, reflecting standard Inventory Management functionality. Configuration emphasizes catalog synchronization and realtime stock updates at checkout, and governance was centralized in the operations function by establishing inventory update ownership through the Shift4Shop administration interface and aligning merchandising and fulfillment workflows.
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Quadrocopter CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Quadrocopter IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Quadrocopter
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Quadrocopter Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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