Somerset, 8873, NJ,
United States
Quality Software Systems, Inc. QSSI Technographics
Quality Software Systems, Inc. QSSI Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Quality Software Systems, Inc. QSSI and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Quality Software Systems, Inc. QSSI employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Quality Software Systems, Inc. QSSI has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Olark Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Quality Software Systems, Inc. QSSI is running and its propensity to invest more and deepen its relationship with Oracle , Olark , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Quality Software Systems, Inc. QSSI revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Quality Software Systems, Inc. QSSI intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Quality Software Systems, Inc. QSSI Tech Stack and Enterprise Applications
Quality Software Systems, Inc. QSSI ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Quality Software Systems, Inc. QSSI implemented Oracle NetSuite ERP as its ERP Financial platform. The deployment centralized core financial management functions including general ledger, accounts payable, accounts receivable, billing and financial reporting, with Oracle NetSuite ERP configured to support the firm’s professional services revenue and invoicing patterns. The implementation used the cloud SaaS deployment model and native NetSuite financial modules to standardize transaction processing and month-end close orchestration.
Configuration work emphasized chart of accounts design, role-based access controls, automated journal posting and period close workflows to align with finance and accounting business functions. The project leveraged Oracle NetSuite ERP native integration capabilities and standard APIs to enable future connections to ancillary systems, while governance focused on centralized financial controls, approval hierarchies and a staged rollout across finance teams to stabilize core accounting processes.
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Quality Software Systems, Inc. QSSI AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Quality Software Systems, Inc. QSSI implemented Olark Live Chat, deploying the application in the Chatbots and Conversational AI category to provide website customer engagement and front-line support. Olark Live Chat is embedded on QSSI’s public website as a client-side chat widget, creating a direct Quality Software Systems, Inc. QSSI Olark Live Chat Chatbots and Conversational AI relationship focused on customer support and lead qualification for the United States based professional services firm of 50 employees.
Configuration emphasized real-time messaging, visitor presence indicators, and routing rules consistent with Chatbots and Conversational AI capabilities to triage inbound inquiries to support and sales functions. The deployment architecture centers on a lightweight front-end integration with the Olark Live Chat widget embedded in site pages, and administrative controls used by QSSI staff for session management and transcript review. Operational governance was established around customer-facing teams, introducing chat handling workflows and escalation paths to standardize response handling and handoffs.
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Quality Software Systems, Inc. QSSI Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Quality Software Systems, Inc., QSSI deployed Microsoft 365 as its cloud Collaboration platform. The company publicly references Microsoft 365 on their website, indicating tenant-based provisioning for core productivity and team collaboration. The deployment supports the firm’s professional services workflows across its U.S. operations and is positioned to consolidate communication and document sharing for consulting and operations teams.
The implementation centers on Microsoft 365 capabilities including Exchange Online email, SharePoint document libraries and intranet, Teams for meetings and chat, and Office web and desktop productivity applications. Administration is organized around a single Microsoft 365 tenant with centralized user and identity controls and role-based access to govern consultants, operations staff, and finance. Configuration emphasizes collaboration, document management, and productivity tooling consistent with the Collaboration category, with public site references to Microsoft 365 components on QSSI’s website.
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Quality Software Systems, Inc. QSSI CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Quality Software Systems, Inc. QSSI IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Quality Software Systems, Inc. QSSI
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Apps Being Evaluated by Quality Software Systems, Inc. QSSI Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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