Brisbane, 4000, QLD,
Australia
Queensland Rail Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Queensland Rail and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7900 Queensland Rail employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Queensland Rail has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, SAP HCM (HR) for Core HR in 2016, Sonata Rezopia for Travel Agency ERP in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Queensland Rail is running and its propensity to invest more and deepen its relationship with SAP , Deputy , Sonata Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Queensland Rail revenues, which have grown to $1.74 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Queensland Rail intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
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Expense Management | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2016 | 2016 |
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Core HR | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sonata Software | Legacy | Sonata Rezopia | Travel Agency ERP | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Queensland Rail implemented Sonata Rezopia as a Travel Agency ERP to establish a central reservation and ticketing engine for its passenger services. The deployment focused on consolidating sales and booking channels across web, call-centre and station points of sale to improve service delivery and passenger experience.
Sonata Rezopia was configured to support core rail reservations, central ticketing and operations and yield management capabilities, using booking and availability workflows, fare rule management and ticket issuance processes common to Travel Agency ERP platforms. The implementation emphasized channel orchestration to ensure consistent inventory, fares and booking logic across online bookings, call-centre agents and station ticketing terminals.
Operational coverage included reservations, customer service and station operations within the government-owned Australian rail operator, aligning front-line sales workflows with centralized inventory control and pricing management. Business functions impacted encompassed reservations processing, ticket fulfilment, pricing and yield management.
Governance was structured to centralize fare and inventory control, standardize booking rules and unify settlement and fulfilment processes across channels. Sonata Rezopia served as the central Travel Agency ERP application that orchestrated channel consistency and operational workflows for Queensland Rail.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2017 | 2017 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sourcing | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Data Replication | PaaS |
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2022 | 2022 |
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Master Data Management | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Video Security Cameras | Physical Security |
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2016 | 2017 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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