Milwaukee, 53224, WI,
United States
Quest CE Technographics
Quest CE Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Quest CE and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Quest CE employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Quest CE has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, My Live Chat for Chatbots and Conversational AI in 2016, Calendly for Online Meeting Scheduling in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Quest CE is running and its propensity to invest more and deepen its relationship with Oracle , My Live Chat , Calendly or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Quest CE revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Quest CE intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Quest CE Tech Stack and Enterprise Applications
Quest CE ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, Quest CE implemented Oracle NetSuite ERP to centralize finance and accounting operations. Quest CE implemented Oracle NetSuite ERP for ERP Financial business functions, deploying core capabilities for general ledger, accounts payable, accounts receivable, billing, and financial reporting to support its banking and financial services activities.
The deployment leveraged Oracle NetSuite ERP cloud-native architecture and modular financial components to standardize transaction processing, period close sequences, revenue recognition configuration, and account reconciliations. Configuration work emphasized chart of accounts design, role-based access controls, automated accounting workflows, and month-end close procedures, with governance assigned to finance process owners and defined approval workflows.
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Quest CE AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| My Live Chat | Legacy | My Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Quest CE implemented My Live Chat on its public website, deploying the My Live Chat application as a Chatbots and Conversational AI solution. The deployment is a website-embedded conversational interface delivering real-time messaging, canned responses, lead capture workflows and agent routing, aligned with common Chatbots and Conversational AI functional capabilities.
The implementation supports front-line customer support and commercial interactions on the Quest CE site, with configuration focused on session handoff to human agents, conversation scripting, and template-based responses. Governance and operational ownership were structured around chat agent access controls, content authoring for response templates, and ongoing monitoring of chat sessions for quality and compliance.
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Quest CE Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Calendly | Legacy | Calendly | Online Meeting Scheduling | Collaboration | n/a | 2021 | 2021 |
In 2021, Quest CE implemented Calendly as its Online Meeting Scheduling solution. Quest CE embedded Calendly on its public website to enable external stakeholders to self-schedule consultations and information sessions. The deployment centers on the Calendly scheduling widget integrated into public pages, providing event type selection and time zone aware booking flows.
Configuration and operational use are managed by Quest CE's commercial and marketing teams, who maintain event types and availability to coordinate client engagement. Bookings are routed into internal calendars and handled through standard scheduling workflows, aligning calendar availability with client facing staff. The implementation of Calendly for Online Meeting Scheduling centralizes appointment intake on the website and standardizes meeting request handling across client acquisition and partner outreach.
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Quest CE CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2019 | 2019 |
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Quest CE ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Quest CE IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Quest CE CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Quest CE
Apps Being Evaluated by Quest CE Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||