QuestionPro
12710 Research Blvd Suite #360,,
Austin, 78759, TX,
United States
Austin, 78759, TX,
United States
1 800-531-0228
Professional Services
QuestionPro Technographics
QuestionPro Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by QuestionPro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 QuestionPro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that QuestionPro has purchased the following applications: Sage Intacct for ERP Financial in 2020, Moodle LMS for Learning and Development in 2022, LiveChat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems QuestionPro is running and its propensity to invest more and deepen its relationship with Sage , Moodle , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing QuestionPro revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for QuestionPro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
QuestionPro Tech Stack and Enterprise Applications
QuestionPro ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2024, QuestionPro implemented Sage Intacct as its ERP Financial application. QuestionPro uses Sage Intacct for finance and accounting functions, and the deployment is referenced on their website.
The implementation configures core financial modules common to ERP Financial systems, including general ledger, accounts payable, accounts receivable, cash management, and financial reporting. Configuration emphasis includes multi entity financial management, automated journal processing, period close orchestration, and role based access controls, and Sage Intacct is used to support consolidation and standardized reporting.
Operational scope centers on finance and accounting teams within QuestionPro in the United States, covering transactional processing, month end close, and statutory and management reporting. Governance aligns around a standardized chart of accounts, approval workflows, and embedded accounting controls within Sage Intacct to enforce process discipline.
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QuestionPro HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2022 | 2022 |
In 2022, QuestionPro implemented Moodle LMS on their website to establish a centralized Learning and Development capability tied to their public web presence and internal learning needs. The deployment places Moodle LMS within QuestionPro’s site architecture, serving as a hosted learning delivery layer accessible to employees and external users for client education and training content.
Moodle LMS was configured to support core Learning and Development workflows, including course catalog management, user enrollment and role based access, assessment and quiz delivery, and reporting for learning administrators. Configuration emphasized structured course pages, content delivery and certification tracking typical of a Learning and Development platform, with modular course design and assessment engines enabled in the application.
Operational governance centered on centralized course administration under the Learning and Development function, with site level navigation and access controls integrated into QuestionPro’s website experience. Content governance and review workflows were instituted to manage course publishing and role based permissions, and the implementation was positioned to support both internal training and customer facing education delivered through the Moodle LMS on QuestionPro’s website.
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QuestionPro AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, QuestionPro deployed LiveChat on its public website to provide real-time customer engagement and conversational support. The deployment uses LiveChat as a customer-facing chat widget and agent console to capture visitor inquiries, initiate automated greetings, and persist chat transcripts for follow up.
LiveChat was configured to surface core Chatbots and Conversational AI capabilities including conversational workflows, canned responses, agent routing, and basic session analytics. The implementation aligns with typical Chatbots and Conversational AI functional modules, using a cloud-hosted widget embedded in web pages and an operator interface for support and sales personnel to manage live conversations and handoffs.
Operational responsibility for LiveChat sits with customer support and customer success teams, with the solution active on the company website to support buyer engagement and support intake. Governance focused on chat ownership, response workflow, and transcript retention as part of web support processes, while the QuestionPro LiveChat implementation remains a standardized conversational layer for web-based customer interactions.
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QuestionPro Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2011 | 2011 |
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Survey and Questionnaire | Collaboration |
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2018 | 2018 |
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QuestionPro CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2019 | 2019 |
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QuestionPro TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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QuestionPro PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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QuestionPro IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at QuestionPro
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Controller | Director | Finance | |
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COO | CXO | Operations | |
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Founder & CEO | CXO | Operations | |
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Apps Being Evaluated by QuestionPro Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from QuestionPro IT executives and key decision makers. This section highlights QuestionPro's latest recorded technology evaluations, including Qualtrics CustomerXM for Customer Experience on 2025-10-28 and Qualtrics CoreXM for Customer Experience on 2025-10-27. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the QuestionPro digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-28 | QuestionPro | Evaluated | Qualtrics | Qualtrics CustomerXM | Customer Experience | CRM |
| 2025-10-27 | QuestionPro | Evaluated | Qualtrics | Qualtrics CoreXM | Customer Experience | CRM |
FAQ - APPS RUN THE WORLD QuestionPro Technographics
QuestionPro is a Professional Services organization based in United States,
with around 500 employees and annual revenues of $50.0 million.
QuestionPro operates a diverse technology stack with applications such as
Sage Intacct, Moodle LMS and LiveChat,
covering areas like ERP Financial, Learning and Development and Chatbots and Conversational AI.
QuestionPro has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Moodle and LiveChat, Inc..
QuestionPro recently adopted applications including
Moodle LMS in 2022, Hubspot Marketing Automation in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of QuestionPro’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates QuestionPro’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete QuestionPro technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.