Annapolis Junction, 20701, MD,
United States
QUICK SERVANT COMPANY Technographics
QUICK SERVANT COMPANY Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by QUICK SERVANT COMPANY and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 QUICK SERVANT COMPANY employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that QUICK SERVANT COMPANY has purchased the following applications: Davisware GlobalEdge for Field Service Management in 2016, Microsoft 365 for Collaboration in 2016, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems QUICK SERVANT COMPANY is running and its propensity to invest more and deepen its relationship with Davisware , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing QUICK SERVANT COMPANY revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for QUICK SERVANT COMPANY intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
QUICK SERVANT COMPANY Tech Stack and Enterprise Applications
QUICK SERVANT COMPANY ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Davisware | Legacy | Davisware GlobalEdge | Field Service Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, QUICK SERVANT COMPANY implemented Davisware GlobalEdge. The deployment targeted Field Service Management use across the company’s Annapolis Junction, MD operations and centralized core operational functions for a roughly 100 person professional services firm. Primary business functions supported by the implementation include finance, fleet operations, safety monitoring and operational reporting, with system ownership evident at the administrative assistant/bookkeeper and comptroller level.
Davisware GlobalEdge was configured to support financial workflows including daily bank reconciliations, general ledger balancing, accounts payable and accounts receivable processing, and payroll number analysis, while also instrumenting KPI boards for recurring operational reporting. The implementation included Field Service Management capabilities for fleet maintenance, vehicle tracking and supply order management, and it captured vehicle accidents and insurance records for operational compliance. Integrations explicitly referenced in operational notes include Samsara vehicle camera systems for safety monitoring and Office 365 for office productivity and reporting workflows. Governance and process changes emphasized daily reporting rhythms to KPI boards, routine reconciliations and consolidated fleet reporting to support the company’s finance, operations and safety functions.
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QUICK SERVANT COMPANY Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, QUICK SERVANT COMPANY implemented Microsoft 365 to establish a cloud-first Collaboration platform across the organization. The Microsoft 365 implementation was scoped to support core business functions including internal communications, document collaboration, email, and file storage for the company’s United States operations.
Microsoft 365 was configured with standard Collaboration modules, including Exchange Online for email, SharePoint Online for intranet and document libraries, Microsoft Teams for synchronous collaboration, OneDrive for individual file sync, and Office desktop and web apps for authoring. The deployment used a single Microsoft 365 tenant model with Azure Active Directory for centralized user provisioning and identity management, and administrative roles defined for IT operations and site owners.
Using Microsoft 365 on their website, QUICK SERVANT COMPANY connected site content and selected workflows to the Microsoft 365 tenant to enable content authoring and authenticated access. Governance controls were implemented to manage external sharing, information classification, and user access, with IT-led policy enforcement and delegated site administration aligned to the company size and professional services delivery model.
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QUICK SERVANT COMPANY CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, QUICK SERVANT COMPANY implemented Hotjar on its website to centralize customer behavior measurement within its Customer Experience tooling. Hotjar was deployed as the client side script on public site pages to collect session recordings, heatmaps, conversion funnel traces, on page feedback polls, and survey responses, aligning with common Customer Experience capabilities and workflows.
The deployment covered the corporate website and was operated by product, UX, marketing, and customer success teams to surface qualitative insights and identify friction in digital customer journeys. Governance centered on role based access to Hotjar data, page level targeting for polls and surveys, and tagging of key flows to support iterative UX and content decision making. The architecture follows a SaaS browser instrumentation pattern where Hotjar captures per session behavioral signals and stores qualitative feedback for cross functional use.
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Listing Management | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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QUICK SERVANT COMPANY IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at QUICK SERVANT COMPANY
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Apps Being Evaluated by QUICK SERVANT COMPANY Executives
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