Quickline
Dr. Schneider-Strasse 16,
Nidau, 2560,
Switzerland
Nidau, 2560,
Switzerland
41 32 559 99 99
Communications
Quickline Technographics
Quickline Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Quickline and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Quickline employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Quickline has purchased the following applications: Bmetric for Call Center in 2022, Pathwire Mailgun for Transactional Email in 2020, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Quickline is running and its propensity to invest more and deepen its relationship with Bellmetric , Contentsquare , Mixpanel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Quickline revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Quickline intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Quickline Tech Stack and Enterprise Applications
Quickline CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bellmetric | Legacy | Bmetric | Call Center | CRM | n/a | 2022 | 2022 |
In 2022, Quickline implemented Bmetric as a Call Center solution and deployed Bmetric on its website to capture and manage inbound customer contacts. The deployment was scoped to support Quickline's customer service and contact center functions within the Swiss communications operator.
Configuration emphasized web-embedded contact capture and a site-facing click-to-call or callback widget, paired with agent console functionality and real-time reporting typical of Call Center applications. Functional modules implemented included inbound call routing, queuing, agent dashboards, and analytics instrumentation, with rules configured to align with service hours and skill-based handling.
Operational rollout centered on embedding Bmetric across customer-facing pages of the Quickline website, provisioning contact center agents with access, and formalizing contact handling workflows and shift-based routing governance. The implementation directly supported frontline business functions in customer support and technical assistance and established operational ownership within Quickline's contact center and service operations teams.
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics, Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Quickline PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire Mailgun | Transactional Email | PaaS | n/a | 2020 | 2020 |
In 2020, Quickline implemented Pathwire Mailgun as its Transactional Email provider on the corporate website. The deployment addresses transactional messaging for customer account events and service communications across Quickline's Swiss operations.
Configuration included standard Transactional Email capabilities such as SMTP relay and API-based transactional sends, a managed template engine, and event webhooks for delivery and engagement tracking. Domain authentication and reputation controls were configured to support deliverability, and suppression lists and bounce handling were implemented to manage consent and compliance. The Pathwire Mailgun implementation provides programmatic access for developers to instrument message generation directly from web application code.
Integration is centered on the public website, where Pathwire Mailgun is invoked for account notifications, password resets, and billing receipts originating from customer account workflows. Operational ownership spans engineering for API integration, customer operations for template and content governance, and marketing for standardized messaging. Event webhooks are routed into internal monitoring and ticketing flows to surface deliverability events and suppressed addresses for operational response.
Governance is established through centralized template management, sending domain controls, and documented processes for suppression handling and unsubscribe management. Ongoing monitoring focuses on delivery event streams and suppression list hygiene to sustain transactional reliability.
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Quickline IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
In 2019, Quickline deployed Microsoft Azure Cloud Services to host its public website and related application workloads. The deployment is categorized under Application Hosting and Computing Services and provides primary production compute and storage for Quickline's web estate operating in Switzerland.
Microsoft Azure Cloud Services is used to provision scalable compute instances and managed platform capabilities for web application delivery, object storage for media and assets, and managed networking to front the site. Configuration includes autoscaling profiles and managed load balancing to support public web traffic and maintain service continuity. The implementation leverages platform-level services to centralize hosting and reduce dependence on in-house infrastructure.
Integrations are concentrated on the public website, with Azure provisioned resources tied to Quickline's web content delivery configuration and DNS to serve customers across Switzerland. Operational responsibility rests with Quickline IT and web operations teams who manage deployments, configuration, and runtime monitoring. Governance practices instituted alongside the rollout include role based access control, organized resource group structuring, and environment separation between production and non production workloads to support controlled changes and operational oversight.
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Quickline CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Quickline
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Apps Being Evaluated by Quickline Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Quickline IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Quickline digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Quickline Technographics
Quickline is a Communications organization based in Switzerland,
with around 300 employees and annual revenues of $50.0 million.
Quickline operates a diverse technology stack with applications such as
Bmetric, Pathwire Mailgun and Microsoft Azure Cloud Services,
covering areas like Call Center, Transactional Email and Application Hosting and Computing Services.
Quickline has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Bellmetric, Sinch and Microsoft.
Quickline recently adopted applications including
Bmetric in 2022, Microsoft Clarity in 2022 and Microsoft Entra ID (formerly Azure Active Directory) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Quickline’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Quickline’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Quickline technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.