RR Donnelley
35 West Wacker Drive,
Chicago, 60601, IL,
United States
Chicago, 60601, IL,
United States
1 312-326-8000
Professional Services
RR Donnelley Technographics
RR Donnelley Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RR Donnelley and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 33000 RR Donnelley employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RR Donnelley has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2010, Culture Amp for Employee Experience in 2023, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RR Donnelley is running and its propensity to invest more and deepen its relationship with Oracle , Stripe , Midax Company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RR Donnelley revenues, which have grown to $6.28 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RR Donnelley intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RR Donnelley Tech Stack and Enterprise Applications
RR Donnelley ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, RR Donnelley implemented Oracle JD Edwards EnterpriseOne to support ERP Financial operations. The deployment used JDE EnterpriseOne versions 9.0 and 8.12 with a focus on finance functionality.
The Oracle JD Edwards EnterpriseOne implementation centralized core financial modules including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, cash management and period close orchestration, aligning accounting ledgers and financial transaction processing. Configuration work emphasized chart of accounts structure, multi-book accounting and intercompany accounting to support consolidated financial workflows.
Operationally the JDE EnterpriseOne environment supported RR Donnelley corporate finance and shared services, instrumenting transactional finance flows and month-end close processes. Source details do not specify named integrations, so the implementation narrative centers on internal finance systems and Oracle JD Edwards EnterpriseOne as the primary ERP Financial application.
Governance elements described include standardizing financial controls, period close workflows and role-based access for finance users within Oracle JD Edwards EnterpriseOne. The available information does not provide explicit outcomes, cost or timeline metrics.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2018 | 2018 |
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RR Donnelley HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Culture Amp | Legacy | Culture Amp | Employee Experience | HCM | n/a | 2023 | 2023 |
In 2023, RR Donnelley implemented Culture Amp and exposes the platform via a corporate-hosted site at rrdonnelley.cultureamp.com. The deployment is explicitly aligned to the Employee Experience category and positions Culture Amp as the company’s centralized employee feedback and engagement surface on its website.
Configuration focuses on core Employee Experience capabilities. Culture Amp was provisioned to run recurring engagement surveys, structured performance and development cycles, and people analytics dashboards for HR visibility. The implementation includes survey cadence management, role based access for HR administrators and managers, and configurable action planning workflows to close feedback loops.
Operational ownership is assigned to RR Donnelley People and HR functions, which manage survey schedules, participant cohorts, and administrative settings through the rrdonnelley.cultureamp.com portal. Governance emphasizes centralized admin controls, manager enablement on feedback and review workflows, and staged rollouts aligned to the company’s performance calendar.
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Recruiting | HCM |
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2012 | 2012 |
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RR Donnelley Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, RR Donnelley deployed Cisco Webex Meetings on their website as a primary conferencing access point. RR Donnelley integrated Cisco Webex Meetings into its Audio Video and Web Conferencing footprint to support web based meeting entry for external clients and internal collaborators.
The Cisco Webex Meetings implementation focuses on core Audio Video and Web Conferencing capabilities, including HD video, audio bridging, screen sharing, scheduled meeting orchestration, participant management and meeting recording. Cisco Webex Meetings is configured to support both scheduled and ad hoc sessions with meeting controls, access permissions and content sharing workflows aligned to enterprise conferencing practices.
Operationally the solution is surfaced through the company website to enable client facing meetings and distributed collaboration across RR Donnelley service lines. Governance centers on centralized administration of user accounts, meeting policy enforcement and content retention settings, with IT managing platform configuration and business teams defining meeting workflows.
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2018 | 2018 |
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RR Donnelley Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Document Management | Content Management |
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2012 | 2012 |
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RR Donnelley CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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RR Donnelley ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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RR Donnelley SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2016 | 2016 |
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RR Donnelley TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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RR Donnelley PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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RR Donnelley IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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RR Donnelley CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extended Detection and Response (XDR) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at RR Donnelley
| First Name | Last Name | Title | Function | Department | Phone | |
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SVP, Controller Chief Accounting Officer | CXO | Finance | |
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Salesforce Administrator - Application Specialist | Manager | Marketing | |
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Apps Being Evaluated by RR Donnelley Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from RR Donnelley IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the RR Donnelley digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD RR Donnelley Technographics
RR Donnelley is a Professional Services organization based in United States,
with around 33000 employees and annual revenues of $6.28 billion.
RR Donnelley operates a diverse technology stack with applications such as
Oracle JD Edwards EnterpriseOne, Culture Amp and Cisco Webex Meetings,
covering areas like ERP Financial, Employee Experience and Audio Video and Web Conferencing.
RR Donnelley has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Culture Amp and Cisco Systems.
RR Donnelley recently adopted applications including
Culture Amp in 2023, Zoominfo Platform in 2023 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of RR Donnelley’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates RR Donnelley’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete RR Donnelley technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.