Colonia, DF 02860, Tlatilco,
Mexico
RadioShack Mexico Technographics
RadioShack Mexico Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RadioShack Mexico and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 RadioShack Mexico employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RadioShack Mexico has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, Tawk.to for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RadioShack Mexico is running and its propensity to invest more and deepen its relationship with Oracle , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RadioShack Mexico revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RadioShack Mexico intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RadioShack Mexico Tech Stack and Enterprise Applications
RadioShack Mexico ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, RadioShack Mexico implemented Oracle NetSuite ERP to deliver ERP Financial capabilities for its finance and accounting functions. The deployment used Oracle NetSuite ERP as a cloud native SaaS instance to centralize financial management across the company’s Mexico operations.
The implementation encompassed core ERP Financial modules including general ledger, accounts payable, accounts receivable, fixed assets, financial reporting, tax management, and an inventory ledger to support order to cash and procure to pay workflows. Configuration work focused on chart of accounts design, automation of recurring journals, period close controls, role based access controls for accounting staff, and localization for Mexican statutory reporting and tax compliance.
Operational scope covered finance, accounting, procurement, and store operations for RadioShack Mexico. Governance established centralized master data controls, standardized close and reconciliation workflows, and segregation of duties enforced within Oracle NetSuite ERP, with audit trails and standardized financial reporting to support statutory filings in Mexico.
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RadioShack Mexico AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, RadioShack Mexico implemented Tawk.to on its public website. RadioShack Mexico uses Tawk.to as a Chatbots and Conversational AI solution to provide real time visitor messaging and browser based chat engagement across its online storefront.
The deployment centers on the Tawk.to web chat widget embedded on product and support pages, leveraging standard Chatbots and Conversational AI capabilities such as live chat, automated greetings, canned responses, visitor monitoring, and offline contact forms. Operational ownership rests with ecommerce and customer service teams who manage agent responses, conversation routing, and chat configuration through the Tawk.to admin dashboard, and the implementation is scoped to the Mexican domain of the RadioShack website to support online customer service and post sale inquiries.
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RadioShack Mexico Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, RadioShack Mexico implemented Microsoft 365 to deliver core Collaboration capabilities. The company of approximately 150 employees lists Microsoft 365 on its corporate website, indicating a cloud-hosted tenant deployment used to support corporate communications and document workflows.
The Microsoft 365 deployment aligns with Collaboration category functional expectations and includes standard services such as Exchange Online email, SharePoint Online document libraries, and Microsoft Teams for real-time collaboration. Configuration activities for Microsoft 365 would include mailbox provisioning, SharePoint site structure, and Teams channel topology mapped to business functions like sales, support, and merchandising.
Operational coverage appears to be company-wide across RadioShack Mexico, with tenant-level identity and access control used to manage user accounts and authentication. The visible presence of Microsoft 365 on the public website indicates tenant governance is centralized, with administration and user provisioning managed through the Microsoft 365 tenant and identity services.
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RadioShack Mexico eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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RadioShack Mexico CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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RadioShack Mexico ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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RadioShack Mexico IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at RadioShack Mexico
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Tax Manager | Manager | Finance | ||||
| Finance Director | Director | Finance | ||||
| Manager of Financial Planning | Manager | Finance |
Apps Being Evaluated by RadioShack Mexico Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||