London, EC2A 3PB,
United Kingdom
Radley Yeldar Technographics
Radley Yeldar Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Radley Yeldar and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 171 Radley Yeldar employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Radley Yeldar has purchased the following applications: Slack Connect for Collaboration in 2022, Zendesk Service for Customer Support in 2020, Microsoft Azure Monitor for Application Performance Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Radley Yeldar is running and its propensity to invest more and deepen its relationship with Salesforce , Zendesk , ClickDimensions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Radley Yeldar revenues, which have grown to $28.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Radley Yeldar intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Radley Yeldar Tech Stack and Enterprise Applications
Radley Yeldar Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Radley Yeldar implemented Slack Connect as part of its Collaboration toolset, and the firm is using Slack on their website to surface real time communication. Radley Yeldar deployed Slack Connect to enable external collaboration channels alongside internal workspaces, positioning Slack Connect within the company Collaboration footprint for client and partner interactions.
The Slack Connect deployment centers on shared channels, external guest access, threaded messaging, and file sharing capabilities consistent with Collaboration workflows. Configuration work included workspace provisioning, role based admin controls, channel naming and access conventions, and message retention settings to align communications with professional services processes.
Operationally the implementation covers client facing teams as well as internal groups, with workspace administration and governance defined to manage cross organization invitations and guest lifecycles. The use of Slack on the company website is instrumented to provide an external touchpoint for engagement and to route inquiries into Slack Connect channels, while administrative governance focuses on channel standards, access reviews, and workspace provisioning to control external collaboration.
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Radley Yeldar CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Radley Yeldar implemented Zendesk Service, a Customer Support application, to centralize web-based client inquiries and support interactions. The deployment is focused on their public website in the United Kingdom, where Zendesk Service is embedded to capture customer requests directly from site visitors.
Zendesk Service was provisioned as the web-facing ticketing layer, embedding the Zendesk web widget for request capture and exposing knowledge base driven self-service alongside case creation. Configuration work emphasized ticket fields, routing rules, and workflow automation consistent with Customer Support implementations to classify and escalate incoming queries.
Operational scope centers on the customer service function for Radley Yeldar’s website, with ticket triage and queue management routed to client services teams in the UK. Governance is organized around support workflow ownership and escalation procedures, using Zendesk Service to provide centralized case management and web-embedded self-service for online client engagement.
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Marketing Automation | CRM |
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2021 | 2021 |
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Radley Yeldar ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2022 | 2022 |
Radley Yeldar implemented Microsoft Azure Monitor in 2022 to provide Application Performance Management for its corporate website. The deployment uses Microsoft Azure Monitor to instrument the ry.com site and capture real time telemetry for metrics, logs, and availability checks, aligning monitoring with the companys web operations and digital delivery functions.
The Microsoft Azure Monitor configuration centers on centralized dashboards, alerting rules, and log analytics to surface performance anomalies and incident signals, reflecting standard Application Performance Management capabilities. Operational scope is limited to the public website, with governance oriented around alert thresholds, dashboard-driven incident workflows, and responsibility assigned to web operations and IT teams for ongoing monitoring and response.
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Radley Yeldar IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Radley Yeldar CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Radley Yeldar
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Radley Yeldar Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-08-14 | Radley Yeldar | Evaluated | Umbraco | Umbraco CMS | Web Content Management | Content Management |
| 2024-11-06 | Radley Yeldar | Evaluated | Workiva | Workiva Wdesk | EPM | EPM |
| 2024-07-16 | Radley Yeldar | Evaluated | Sage | Sage Intacct | ERP Financial | ERP |