Raley's Supermarkets
500 W Capitol Ave,
West Sacramento, 95605, CA,
United States
West Sacramento, 95605, CA,
United States
1 916-260-0154
Retail
Raley's Supermarkets Technographics
Raley's Supermarkets Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Raley's Supermarkets and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20000 Raley's Supermarkets employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Raley's Supermarkets has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance in 2006, FareHarbor for Reservation and Booking Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Raley's Supermarkets is running and its propensity to invest more and deepen its relationship with SAP , UKG , FareHarbor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Raley's Supermarkets revenues, which have grown to $6.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Raley's Supermarkets intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Raley's Supermarkets Tech Stack and Enterprise Applications
Raley's Supermarkets ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Raley's Supermarkets implemented SAP S/4 HANA as its ERP Financial platform. The deployment targeted core finance capabilities and merchandising processes within SAP S/4 HANA on SAP HANA, aligning application functionality with retail financial operations.
Implementation work centered on configuring finance modules typical to the ERP Financial category, including general ledger, accounts payable and accounts receivable workflows, and merchandising transaction processing. SAP Business Process Analysts at Raley's performed and documented workflow analysis, conducted requirement gathering, and defined scope and objectives to shape module configuration and automation of standard financial and merchandising processes.
Project execution included collaboration with project managers and third-party vendor consultants to execute stakeholder expectations, and ongoing application functionality support for finance and merchandising teams. Governance and operationalization emphasized communication between leadership, IT, and business partners, with end-user training content authored and training execution coordinated to embed SAP S/4 HANA into daily finance and merchandising operations.
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Raley's Supermarkets HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) | Time and Attendance | HCM | n/a | 2006 | 2006 |
In 2006, Raley's Supermarkets implemented UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper). The deployment focused on core Time and Attendance functionality across store operations and payroll workflows, centralizing time capture, punch management, and exception handling for hourly retail staff. Integration with PeopleSoft payroll and HR processes was part of the preproduction validation scope to align time data with downstream payroll processing.
Implementation activities emphasized structured QA cycles to identify bugs and inefficiencies prior to running in production within PeopleSoft and various Time and Attendance applications, with validation of pay rule logic, timecard edits, and exception workflows. Desktop technical support and end user training were provided for E-Force, a Kronos-based time and attendance software application, to broaden operational knowledge among store managers and payroll clerks. Governance and handoff processes were formalized through the QA and training efforts to ensure consistent capture of time data and alignment between store operations, HR, and payroll functions.
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Workforce Management | HCM |
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2006 | 2006 |
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Raley's Supermarkets ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FareHarbor | Legacy | FareHarbor | Reservation and Booking Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Raley's Supermarkets implemented FareHarbor as its customer-facing booking engine on raleys.com to manage online reservations and scheduling. FareHarbor is deployed as an embedded web booking layer, positioning FareHarbor within Raley's Reservation and Booking Management stack to support customer self-service booking workflows and availability display on the corporate website.
The implementation configures common Reservation and Booking Management capabilities, including an embeddable booking widget, availability and inventory management for scheduled services, online reservation lifecycle handling, payment capture at checkout, and customer communication workflows for confirmations and reminders. Administrative controls and reporting are exposed through FareHarbor’s management console to allow centralized configuration of time slots, capacity rules, and booking policies.
Operational ownership is centered on Raley's digital commerce and customer service functions, with the deployment governing web booking experiences, scheduling, and customer communications across Raley's U.S. online presence. The relationship Raley's Supermarkets FareHarbor Reservation and Booking Management is explicitly focused on delivering web-based booking and scheduling capabilities while consolidating booking administration within the retailer’s digital operations team.
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Retail Management | ERP Services and Operations |
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2020 | 2020 |
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Raley's Supermarkets AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Raley's Supermarkets Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Raley's Supermarkets Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Raley's Supermarkets Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Raley's Supermarkets SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2020 | 2020 |
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Supply Chain Management | SCM |
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2020 | 2020 |
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Warehouse Management | SCM |
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2013 | 2013 |
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Raley's Supermarkets CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Raley's Supermarkets ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Incident Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Raley's Supermarkets Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2011 | 2012 |
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Supplier Relationship Management | Procurement |
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2011 | 2011 |
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Raley's Supermarkets PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Raley's Supermarkets IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Raley's Supermarkets CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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DDoS Protection | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Raley's Supermarkets
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Raley's Supermarkets Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Raley's Supermarkets IT executives and key decision makers. This section highlights Raley's Supermarkets's latest recorded technology evaluations, including NCR Voyix Emerald for Point Of Sale on 2025-05-21 and ABI MasterMind Workforce Manager for Workforce Management on 2025-02-01. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Raley's Supermarkets digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Raley's Supermarkets Technographics
Raley's Supermarkets is a Retail organization based in United States,
with around 20000 employees and annual revenues of $6.00 billion.
Raley's Supermarkets operates a diverse technology stack with applications such as
SAP S/4 HANA, UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) and FareHarbor,
covering areas like ERP Financial, Time and Attendance and Reservation and Booking Management.
Raley's Supermarkets has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, UKG and FareHarbor.
Raley's Supermarkets recently adopted applications including
FareHarbor in 2021, Salesforce Chat (formerly Salesforce Live Agent) in 2021 and Google Workspace (Formerly Google G-Suite) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Raley's Supermarkets’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Raley's Supermarkets’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Raley's Supermarkets technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.