Randon Implementos
Avenue Abramo Randon, 770 Bairro Interlagos,
Caxias Do Sul, 95055-010,
Brazil
Caxias Do Sul, 95055-010,
Brazil
55 54 3239 2000
Manufacturing
Randon Implementos Technographics
Randon Implementos Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Randon Implementos and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15388 Randon Implementos employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Randon Implementos has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2013, SAP HCM (HR) for Core HR in 2017, Zendesk Chat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Randon Implementos is running and its propensity to invest more and deepen its relationship with SAP , Gupy , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Randon Implementos revenues, which have grown to $1.99 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Randon Implementos intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Randon Implementos Tech Stack and Enterprise Applications
Randon Implementos ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 Randon Implementos implemented SAP ERP ECC 6.0 to establish a centralized ERP Financial platform for its Brazil-based manufacturing operations. The deployment targeted enterprise financial control and transactional accounting workflows while aligning materials transactions with financial processes at scale for the organization of 15,388 employees.
Implementation workstreams emphasized the Materials Management MM module, with explicit roles assigned to key user, facilitator and supporter functions for MM. Configuration and process design focused on procurement to pay workflows and inventory valuation touchpoints where MM transactions are reconciled into the ERP Financial ledger and accounting workflows. SAP ERP ECC 6.0 was configured to support transactional finance controls and period-end accounting procedures that intersect with materials movements.
Governance centered on a key user network for the MM module to drive process standardization, training and operational support, with facilitators and supporters responsible for escalation and configuration validation. Knowledge transfer and day to day operational ownership were embedded in manufacturing and procurement teams across Randon Implementos operations in Brazil. The program positions SAP ERP ECC 6.0 as the core ERP Financial system with an embedded MM role structure sustaining procurement and inventory accounting processes.
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Randon Implementos HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, Randon Implementos implemented SAP HCM to consolidate Core HR capabilities across Grupo Randon. The program ran as a group rollout that initiated in February 2017 and completed phased deployments in September 2017, aligning the timing to business unit cutovers and standard HR go live windows.
The SAP HCM implementation configured standard Core HR functional areas including Personnel Administration, Organizational Management, Time Management and Payroll, centralizing employee master data and position structures to support manufacturing and corporate HR administration. Governance combined a corporate HR steering committee with phased cutover and localized configuration controls to harmonize HR processes across Randon Implementos operations, and the rollout emphasized role-based access, data harmonization and documented cutover procedures.
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Recruiting | HCM |
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2015 | 2015 |
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Randon Implementos AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Randon Implementos deployed Zendesk Chat on its public website to serve as a customer-facing CRM touchpoint. Zendesk Chat is used as the application within the Chatbots and Conversational AI category to capture inbound website inquiries and initiate conversational workflows.
The implementation centers on the embedded Zendesk Chat widget and related conversational capabilities, configured for real-time messaging, proactive chat triggers, canned responses for common manufacturing and parts inquiries, and persistent chat transcripts. Conversation routing and queue rules were configured to direct sessions to sales or customer service teams, and chat transcripts are retained to create CRM records and support follow-up ticketing workflows within the chat platform.
Operational coverage is focused on website-driven customer interactions supporting sales and aftersales support functions in Brazil, with governance practices to assign chat ownership, define shift coverage, and standardize scripted responses. Process changes emphasized aligning chat handling with existing customer service workflows and capturing structured visitor metadata to improve lead qualification and case creation within Zendesk Chat.
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Randon Implementos Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Randon Implementos SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2019 | 2020 |
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Randon Implementos CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Randon Implementos PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Lifecycle Management | PLM and Engineering |
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2018 | 2018 |
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Product Lifecycle Management | PLM and Engineering |
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2017 | 2017 |
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Randon Implementos Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2017 | 2017 |
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Supplier Relationship Management | Procurement |
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2017 | 2017 |
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Randon Implementos PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Randon Implementos IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Randon Implementos CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Next Generation Firewall | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Randon Implementos
| First Name | Last Name | Title | Function | Department | Phone | |
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COO - Randon Automaker | CXO | Operations | |
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CIO | CXO | Finance | |
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President | CEO | CXO | Finance | |
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IT Manager | Manager | IT | |
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International Sales Manager | Manager | Sales | |
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HR / HRBP Manager | Manager | HR | |
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Marketing Executive | CXO | Marketing | |
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CTIO - Chief Technology & Innovation Officer | CXO | IT | |
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Product Engineer | Non Manager | IT | |
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Technology of Product Director | Director | Operations | |
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Tribe Lead - Data and Hyperautomation | Manager | IT | |
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Apps Being Evaluated by Randon Implementos Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Randon Implementos IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Randon Implementos digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Randon Implementos Technographics
Randon Implementos is a Manufacturing organization based in Brazil,
with around 15388 employees and annual revenues of $1.99 billion.
Randon Implementos operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP HCM (HR) and Zendesk Chat,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Randon Implementos has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Zendesk.
Randon Implementos recently adopted applications including
StackPath CDN in 2022, RD Station Marketing in 2020 and Twilio Sendgrid in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Randon Implementos’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Randon Implementos’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Randon Implementos technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.