Ras Al Khaimah Economic Zone (RAKEZ) Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Ras Al Khaimah Economic Zone (RAKEZ) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Ras Al Khaimah Economic Zone (RAKEZ) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ras Al Khaimah Economic Zone (RAKEZ) has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2012, Gantner Time Recording for Time and Attendance in 2014, SAP ERP ECC 6.0 - Flexible Real Estate Management for Real Estate Property Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ras Al Khaimah Economic Zone (RAKEZ) is running and its propensity to invest more and deepen its relationship with SAP , Gantner , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ras Al Khaimah Economic Zone (RAKEZ) revenues, which have grown to $315.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ras Al Khaimah Economic Zone (RAKEZ) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2012 | 2013 |
In 2012 Ras Al Khaimah Economic Zone RAKEZ implemented SAP ERP ECC 6.0 as its core ERP Financial platform for RAK Free Trade Zone operations. The SAP ERP ECC 6.0 deployment centralized transactional and financial processing for an organization of approximately 1,200 employees operating in the United Arab Emirates, positioning SAP ERP ECC 6.0 as the primary system of record for finance and related business functions.
mySAP Business Suite Support provided ongoing support and enhancements for the SAP implementation at RAK Free Trade Zone on SAP ECC, SAP CRM and SAP Netweaver Portal. The SAP ERP ECC 6.0 implementation encompassed standard ERP Financial capabilities including financial accounting, controlling, accounts payable, accounts receivable, general ledger and asset accounting, with configuration work to align chart of accounts, period end processes and statutory reporting to local UAE requirements, and CRM and portal extensions to support customer engagement and self service.
Integrations were scoped and maintained between SAP ECC, SAP CRM and SAP Netweaver Portal to enable end to end order to cash, procure to pay and customer service workflows. Governance and operational support were delivered through the mySAP Business Suite Support engagement, which managed enhancement requests, incident handling, application patching and coordination across SAP ECC, CRM and Netweaver Portal, while covering finance, procurement, sales and customer service functions within RAKEZ.
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ERP Financial | ERP Financial Management |
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2012 | 2013 |
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ERP Financial | ERP Financial Management |
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2012 | 2013 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gantner | Legacy | Gantner Time Recording | Time and Attendance | HCM | n/a | 2014 | 2014 |
In 2014 Ras Al Khaimah Economic Zone implemented Gantner Time Recording as its Time and Attendance system for RAKFTZ operations. The deployment was scoped to capture workforce time data for approximately 1200 employees and to provide a single source of clocking and attendance events across RAKEZ-managed free zone sites.
The technical implementation centralized data collection from Gantner time terminals into the Gantner Time Recording application, with configuration of terminal management, clock event normalization, shift and schedule rules, and time evaluation capabilities. The Gantner Time Recording application performed time stamping, rule-based attendance calculations, and produced standardized time records for downstream consumption.
Integration work explicitly connected Gantner Time Recording outputs into SAP, enabling transfer of validated time and attendance records into SAP for HR and payroll processing. Operational governance oriented data ownership to HR and payroll functions, with reconciliation workflows and employee master mapping to ensure terminal identifiers aligned with SAP employee records.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| SAP | Legacy | SAP ERP ECC 6.0 - Flexible Real Estate Management | Real Estate Property Management | ERP Services and Operations | n/a | 2012 | 2013 |
In 2012, Ras Al Khaimah Economic Zone implemented SAP ERP ECC 6.0 - Flexible Real Estate Management. The deployment targeted Real Estate Property Management processes at RAKEZ, bringing lease administration and property accounting into a unified SAP module set.
The implementation configured SAP RE-FX capabilities alongside SAP FICO modules, including lease contract management, real estate master data, rent calculation and invoicing, contract accounting, and automated postings to the general ledger. SAP ERP ECC 6.0 - Flexible Real Estate Management was used to centralize property records, standardize billing runs, and enforce consistent contract lifecycle controls through configurable RE-FX contract types and condition-based billing.
Operational coverage focused on property operations, lease administration, and corporate finance teams at RAKEZ, aligning day-to-day property management with financial accounting and reporting workflows. Integration between RE-FX and SAP financial postings was a core architectural element, establishing end to end flows from lease events to accounts receivable and general ledger reconciliation.
Governance was organized under an SAP FICO/REFX lead to coordinate configuration, testing, and cutover activities, and to align process ownership between finance and real estate operations. Project governance emphasized cross-functional process alignment, role-based access for property and finance users, and standardized configuration templates for ongoing property management within the Real Estate Property Management category.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2012 | 2013 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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