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Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Rayna Tourism Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Technoheaven Legacy Technoheaven Travel Agency Travel Agency ERP ERP Services and Operations n/a 2020 2020
In 2020, Rayna Tourism implemented Technoheaven Travel Agency, a Travel Agency ERP, to centralize hotel, tours, transfers and B2B/B2C booking operations across its UAE operations. The deployment established a single application instance to act as the central reservations and task-management hub for the company’s UAE footprint. The implementation used DMC, hotel management and tour modules, with integrated transfer and task-management capabilities described in the vendor case study. Technoheaven Travel Agency was configured to provide a unified booking engine and inventory controls supporting both B2B and B2C channels, enabling centralized rate and allocation management alongside coordinated tour and transfer scheduling. The platform integrated front office booking workflows with operations-focused modules to streamline reservations, transfers and on-ground task assignment across sales, reservations and operations teams. Deployment centralized operational workflows across the UAE, aligning booking, distribution and ground handling processes under a single Travel Agency ERP instance. Governance shifted toward centralized operational ownership of reservations and standardized task assignment workflows across departments, with automation applied to routine booking processes. According to the vendor case study, the rollout improved booking speed and increased operational automation for Rayna Tourism.
Travel Management ERP Services and Operations 2018 2018
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Shopping Cart Management eCommerce 2018 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2018 2018
Customer Engagement CRM 2018 2018
Marketing Analytics, Data Management Platform CRM 2024 2024
Tag Management CRM 2016 2016
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at Rayna Tourism
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Rayna Tourism Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Rayna Tourism Technographics

Rayna Tourism is a Professional Services organization based in United Arab Emirates, with around 166 employees and annual revenues of $22.0 million.

Rayna Tourism operates a diverse technology stack with applications such as Technoheaven Travel Agency, Tawk.to and Slack Connect, covering areas like Travel Agency ERP, Chatbots and Conversational AI and Collaboration.

Rayna Tourism has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Technoheaven, Tawk.to and Salesforce.

Rayna Tourism recently adopted applications including Teads Platform in 2024, Slack Connect in 2022 and Cloudflare CDN in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Rayna Tourism’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Rayna Tourism’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Rayna Tourism technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.