ReadyTalk
1900 16th St #600,
Denver, 80202, CO,
United States
Denver, 80202, CO,
United States
1 800-843-9166
Communications
ReadyTalk Technographics
ReadyTalk Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ReadyTalk and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 ReadyTalk employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ReadyTalk has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Ruby Live Chat for Chatbots and Conversational AI in 2021, GlobalMeet Collaboration for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ReadyTalk is running and its propensity to invest more and deepen its relationship with Oracle , Ruby , GlobalMeet or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ReadyTalk revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ReadyTalk intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ReadyTalk Tech Stack and Enterprise Applications
ReadyTalk ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, ReadyTalk implemented Oracle NetSuite ERP as its ERP Financial solution. The deployment provided cloud based accounting and financial management to support ReadyTalk's corporate finance and accounting operations in the United States.
The Oracle NetSuite ERP implementation concentrated on core financial modules, including general ledger, accounts payable, accounts receivable, fixed assets, cash management, revenue recognition configuration, bank reconciliation, and financial reporting workflows. Configuration emphasized standardized chart of accounts structure and controls to support period close and statutory reporting requirements across finance functions.
Governance was addressed through role based access controls inside Oracle NetSuite ERP, approval workflows for payables and receivables, and standardized month end close procedures to align accounting policy and operational processes. Rollout targeted finance and billing teams with phased configuration and training to embed the ERP Financial application into ReadyTalk's day to day accounting operations.
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ReadyTalk AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, ReadyTalk implemented Ruby Live Chat on its public website, deploying the Ruby Live Chat application to introduce real-time conversational touchpoints. The deployment aligns with the Chatbots and Conversational AI category and is focused on web-based customer engagement for support and pre-sales inquiry handling.
The implementation configured a standard live chat widget embedded in the site front-end, an operator console for agents, conversational routing rules, automated greeting messaging, and transcript capture to preserve session history. Ruby Live Chat was instrumented to support common Chatbots and Conversational AI workflows such as initial bot-led triage, agent handoff, canned response usage, and persistent conversation context.
Operational responsibility was centered on customer-facing teams, with governance established around chat ownership and response workflows to ensure consistent handling of incoming web conversations. The configuration emphasizes structured routing and session logging to support sales and support use cases while keeping the Ruby Live Chat instance scoped to ReadyTalk’s website presence.
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ReadyTalk Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GlobalMeet | Legacy | GlobalMeet Collaboration | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, ReadyTalk deployed GlobalMeet Collaboration to provide hosted conferencing capabilities directly through its public website. The GlobalMeet Collaboration implementation adds an Audio Video and Web Conferencing layer for customer-facing sessions, enabling browser-based join flows, centralized meeting provisioning, and standard conferencing features such as live audio, video, screen sharing, scheduling, attendee management, and recording.
Deployment focused on embedding meeting access and registration into ReadyTalk web pages to support sales demos, webinars, and customer meetings, impacting business functions including sales, marketing, and customer success. Configuration emphasized conferencing modules and attendee workflows consistent with the Audio Video and Web Conferencing category, with operational ownership assigned to ReadyTalk communications and web teams for session provisioning, access controls, and recording management via the GlobalMeet Collaboration application.
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ReadyTalk CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing, Sales Engagement | CRM |
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2018 | 2018 |
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CRM | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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ReadyTalk ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2016 | 2016 |
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ReadyTalk TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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ReadyTalk PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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ReadyTalk IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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ReadyTalk CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at ReadyTalk
| First Name | Last Name | Title | Function | Department | Phone | |
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COO | CXO | Finance | |
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CFO | CXO | Finance | |
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CEO | CXO | Finance | |
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Accounts Recievable Manager | Manager | Finance | |
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Apps Being Evaluated by ReadyTalk Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ReadyTalk IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ReadyTalk digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ReadyTalk Technographics
ReadyTalk is a Communications organization based in United States,
with around 300 employees and annual revenues of $30.0 million.
ReadyTalk operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Ruby Live Chat and GlobalMeet Collaboration,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
ReadyTalk has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Ruby and GlobalMeet.
ReadyTalk recently adopted applications including
Ruby Live Chat in 2021, Salesforce Marketing Cloud in 2020 and Amazon Elastic Load Balancing (ELB) in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ReadyTalk’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ReadyTalk’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ReadyTalk technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.