Reckitt Benckiser
103 - 105 Bath Road,
Slough, SL1 3UH,
United Kingdom
Slough, SL1 3UH,
United Kingdom
44 17 5321-7800
Consumer Packaged Goods
Reckitt Benckiser Technographics
Reckitt Benckiser Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Reckitt Benckiser and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 37900 Reckitt Benckiser employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Reckitt Benckiser has purchased the following applications: SAP S/4 HANA for ERP Financial in 2018, SAP SuccessFactors Employee Central Global Benefits for Benefits Administration in 2018, Celonis Execution Management Platform for Process Mining in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Reckitt Benckiser is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Celonis GmbH or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Reckitt Benckiser revenues, which have grown to $19.45 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Reckitt Benckiser intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Reckitt Benckiser Tech Stack and Enterprise Applications
Reckitt Benckiser ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018, Reckitt Benckiser migrated from SAP ERP ECC 6.0 to SAP S/4 HANA. The SAP S/4 HANA implementation was scoped as an ERP Financial deployment with primary emphasis on centralizing Accounts Receivable into a BPO Accounts Receivable operating model.
The implementation covered explicit Accounts Receivable functional modules including Invoice Receipt via EDI, Payment collection, Cash Allocation, Goods Receipt, Stock Returns, Credit Limit Management, Collection Management and Dispute Management. Configuration activities included development and maintenance of a global template, creation of standard operating procedures, user guides, and authoring and approval of system test scripts.
Operational coverage reflected a centralized BPO in Slough, Berkshire working with various local business units to enforce alignment to globally defined processes. Integrations were limited to EDI-based invoice receipt and payment collection interfaces with local teams, and the delivery required coordination with country teams to implement prerequisites and align to the global operating model.
Governance and process controls were formalized through a Business Process Owner for Accounts Receivable, structured business change assessment workshops, a Change Control Board for escalation and approval, and collaboration with operating model and controls teams. The BPO role was responsible for minimizing local process exceptions, driving change management activities for global finance initiatives, and maintaining training and testing artefacts for SAP S/4 HANA.
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ERP Financial | ERP |
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2016 | 2017 |
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Expense Management | ERP |
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2013 | 2013 |
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Reckitt Benckiser HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central Global Benefits | Benefits Administration | HCM | n/a | 2018 | 2018 |
In 2018 Reckitt Benckiser implemented SAP SuccessFactors Employee Central Global Benefits as the enterprise benefits solution. The deployment positioned SAP SuccessFactors Employee Central Global Benefits to support Benefits Administration and to standardize Global Compensation and benefits configuration across HR and payroll touchpoints.
The implementation covered core modules including Global Compensation and Benefits configuration, Employee and Manager Self Service for enrollment and life event handling, and Leave Management workflows. Configuration work emphasized eligibility rules, benefit plan setup and automated enrollment processes consistent with packaged HRMS capabilities.
Integration architecture was designed to surface Employee Central as the benefits data hub and to exchange records with payroll via payroll integration capabilities. The solution used standard SAP SuccessFactors integration patterns to synchronize employee master data and benefits enrollment data with downstream payroll systems and HR reporting processes.
Operational ownership was placed with HR and benefits administration teams, with role based approvals and manager self service governance to reduce manual routing. Process changes focused on establishing benefits policy controls, enrollment auditability and documented workflows for ongoing benefits maintenance under the Benefits Administration program.
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Compensation Management | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2018 | 2018 |
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Digital Adoption | HCM |
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2012 | 2012 |
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Employee Recognition and Rewards Management | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Succession and Leadership Planning | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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Reckitt Benckiser Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Celonis GmbH | Legacy | Celonis Execution Management Platform | Process Mining | Analytics and BI | n/a | 2019 | 2019 |
In 2019, Reckitt Benckiser deployed the Celonis Execution Management Platform to accelerate stabilization of its SAP landscape across eight process areas. The Celonis Execution Management Platform, a Process Mining solution, was brought online quickly to surface process variants and bottlenecks supporting SAP stabilization efforts.
Implementation targeted Purchase-to-Pay, Order-to-Cash, Customer & Vendor Master Data Management, Accounts Payable and Accounts Receivable as the primary modules, instrumenting eight discrete process views for analysis. The platform was configured for process discovery, conformance checking, visual process analytics and root cause analysis to prioritize remediation activities and clarify end-to-end flows.
The Celonis Execution Management Platform was integrated with SAP to ingest transactional and master data for end-to-end traceability across finance, procurement, order management and master data teams. Data model alignment and process mapping were implemented to standardize event logs and enable cross-functional process metrics and investigations.
Rollout occurred within months and emphasized rapid instrumentation, iterative dashboards and handoff to business process owners for continuous monitoring and action orchestration. Governance established process ownership and escalation workflows to convert analytic findings into operational change and sustain the stabilization of SAP.
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Reckitt Benckiser Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Event Management | Collaboration |
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2016 | 2016 |
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Reckitt Benckiser Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Reckitt Benckiser CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Reckitt Benckiser ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Reckitt Benckiser TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Reckitt Benckiser PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Reckitt Benckiser IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Reckitt Benckiser CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Reckitt Benckiser
| First Name | Last Name | Title | Function | Department | Phone | |
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CHRO | CXO | HR | |
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VP HR | VP | HR | |
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HR Transformation Project Manager | Manager | HR | |
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Global SVP, Human Resources | VP | HR | |
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Learning & Development Officer | Manager | HR | |
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Global Head of Learning Experience | Director | HR | |
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Learning & Development Manager | Manager | HR | |
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CHRO | CXO | HR | |
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Chief Insights & Analytics Officer | CXO | Finance | |
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Chief Human Resources Officer | CXO | HR | |
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Customer Experience Manager | Manager | Customer Service | |
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Global HR Director | Director | HR | |
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Global HR Director | Director | HR | |
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Global HR Transformation Director na RB | Director | HR | |
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International Tax Director | Director | Finance | |
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Director of Global Employment Taxes | Director | Finance | |
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Apps Being Evaluated by Reckitt Benckiser Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Reckitt Benckiser IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Reckitt Benckiser digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Reckitt Benckiser Technographics
Reckitt Benckiser is a Consumer Packaged Goods organization based in United Kingdom,
with around 37900 employees and annual revenues of $19.45 billion.
Reckitt Benckiser operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP SuccessFactors Employee Central Global Benefits and Celonis Execution Management Platform,
covering areas like ERP Financial, Benefits Administration and Process Mining.
Reckitt Benckiser has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Celonis GmbH.
Reckitt Benckiser recently adopted applications including
Microsoft 365 in 2021, Workplace by Facebook in 2021 and Exclaimer Cloud Signatures for Office 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Reckitt Benckiser’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Reckitt Benckiser’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Reckitt Benckiser technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.