Placerville, 95667, CA,
United States
Red Hawk Casino Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Red Hawk Casino and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Red Hawk Casino employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Red Hawk Casino has purchased the following applications: AT&T Personal Cloud for Application Hosting and Computing Services in 2015, Limble CMMS for Computerized Maintenance Management (CMMS) in 2023, OPTX Player Connect for Customer Engagement in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Red Hawk Casino is running and its propensity to invest more and deepen its relationship with AT&T , GoDaddy , Limble CMMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Red Hawk Casino revenues, which have grown to $900.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Red Hawk Casino intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| AT&T | Legacy | AT&T Personal Cloud | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 | ||
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Limble CMMS | Legacy | Limble CMMS | Computerized Maintenance Management (CMMS) | ERP Services and Operations | n/a | 2023 | 2023 | In 2023, Red Hawk Casino implemented Limble CMMS, deploying Computerized Maintenance Management (CMMS) to support hospitality and facilities maintenance operations near Sacramento, California. The deployment aligned with site-level maintenance for a 1500 employee gaming and hospitality property, targeting frontline maintenance technicians and supervisors. Red Hawk configured Limble CMMS around automated scheduling and mobile work-order entry, enabling technicians to receive and close work orders on handheld devices and reducing manual order creation. The implementation emphasized automated work-order scheduling for preventive and planned maintenance and streamlined mobile data capture for fault reporting. Operational coverage centered on facilities maintenance across the casino property, including shop dispatch, shift teams, and supervisory oversight, with workflows designed to prioritize technician mobility and field data capture. Named system integrations were not provided in the source, so the focus remained on in-application scheduling and mobile work-order capabilities. Governance and rollout prioritized rapid staff adoption and short training time, with the Limble case study documenting very short training and quick onboarding of maintenance staff. Configuration governance centered on centralized scheduling rules and technician mobile workflows to change how work was assigned and executed. Outcomes documented in the Limble customer case study include a 73% reduction in reactive maintenance, faster mobile work-order entry, and measurable reductions in time spent creating orders. Limble CMMS is presented in the case study as the application delivering the automated scheduling and mobile work-order capabilities that produced these operational outcomes. |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| OPTX | Legacy | OPTX Player Connect | Customer Engagement | CRM | n/a | 2022 | 2022 | In 2022, Red Hawk Casino implemented OPTX Player Connect in the Customer Engagement category. The casino selected OPTX Player Connect alongside OPTX Player Development and OPTX Slots solutions to unify player engagement and floor operations at its California property, with the program targeting CRM and slot optimization processes across the United States. The implementation encompassed OPTX Player Connect as the primary CRM and campaign orchestration layer, integrated functionally with Player Development capabilities for lifecycle management and with Slots solution capabilities for floor-level optimization. Configuration work focused on unified player profiles, campaign management, loyalty and retention workflows, and real time slot performance visibility to align marketing and operations around guest engagement. Operational coverage centers on player development, slot operations and marketing teams at the California property and extends to U.S. operational processes for CRM and slot optimization. Governance established centralized player data stewardship and campaign orchestration workflows to coordinate floor operations with marketing-driven engagement, and the deployment was positioned to improve guest engagement and create additional revenue opportunities as stated by the customer. |
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Recruiting, Applicant Tracking System | HCM |
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2011 | 2011 |
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Workforce Management | HCM |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2015 | 2015 |
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