Redcentric
Central House Beckwith Knowle,
Harrogate, HG3 1UG,
United Kingdom
Harrogate, HG3 1UG,
United Kingdom
44 14 2385 0000
Professional Services
Redcentric Technographics
Redcentric Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Redcentric and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 399 Redcentric employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Redcentric has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Redcentric is running and its propensity to invest more and deepen its relationship with Tawk.to , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Redcentric revenues, which have grown to $121.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Redcentric intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Redcentric Tech Stack and Enterprise Applications
Redcentric AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Redcentric implemented Tawk.to on its public website as a Chatbots and Conversational AI deployment to handle website visitor engagement and first line customer support. The implementation uses the Tawk.to web chat widget embedded across site pages to provide real time messaging and a conversational UI, applying standard Chatbots and Conversational AI capabilities for session initiation and agent handoff.
Operational scope centers on website facing customer engagement and lead capture, with the Tawk.to implementation supporting marketing and support touchpoints. Configuration aligns with common category practices, including availability scheduling, pre chat data collection, canned responses, and operator monitoring to orchestrate conversational workflows between automated interactions and human agents.
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Redcentric Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Redcentric deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution, embedding Cisco Webex Meetings on its public website to enable browser-based join flows for clients and partners. The implementation uses the cloud-hosted Webex Meetings service to provide scheduled and ad hoc video conferences, screen sharing, participant controls, and meeting moderation typical of an Audio Video and Web Conferencing platform.
The deployment scope centers on professional services delivery and customer-facing teams within Redcentric, with configuration focused on web-embedded meeting widgets and browser client access to minimize friction for external participants. Governance emphasizes meeting access control, session moderation, and scheduling workflows exposed via the website integration, with operational usage oriented to client engagement and internal collaboration through the Cisco Webex Meetings interface.
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Redcentric Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2018 | 2018 |
In 2018, Redcentric implemented Exclaimer Cloud Signatures for Office 365. The deployment used Exclaimer Cloud Signatures for Office 365 in the Digital Signing category to centralize email signature management across Office 365 mail flow and to standardize signature presentation on the corporate website.
Configuration emphasized centralized signature templates and HTML rendering, directory attribute mapping for dynamic user fields, and policy based targeting by business function and message type. The implementation applied signatures at mail flow, enabling template version control, automated signature insertion, and centralized administration consistent with corporate branding.
Operational responsibility was organized between IT and corporate communications, with the Exclaimer Cloud Signatures for Office 365 admin console used for template authoring, role based access controls, and staged rollout of templates. The Redcentric Exclaimer Cloud Signatures for Office 365 Digital Signing relationship supports email signature governance and branding consistency across outbound communications and web served content.
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Redcentric CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Construction CRM | CRM |
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2011 | 2012 |
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Listing Management | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Redcentric IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2022 | 2022 |
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Redcentric ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2013 | 2015 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Redcentric PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2021 | 2022 |
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Redcentric IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Redcentric CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Redcentric
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Redcentric Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Redcentric IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Redcentric digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Redcentric Technographics
Redcentric is a Professional Services organization based in United Kingdom,
with around 399 employees and annual revenues of $121.0 million.
Redcentric operates a diverse technology stack with applications such as
Tawk.to, Cisco Webex Meetings and Exclaimer Cloud Signatures for Office 365,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Digital Signing.
Redcentric has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tawk.to, Cisco Systems and Exclaimer.
Redcentric recently adopted applications including
Micro Focus Universal CMDB in 2022, Mouseflow in 2021 and OpenText Operations Orchestration in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Redcentric’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Redcentric’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Redcentric technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.