Reece Group
Reece Group Technographics
Reece Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Reece Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9000 Reece Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Reece Group has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, XGen Smart Mobile for Field Service Management in 2020, ServiceNow Performance Analytics for Analytics and BI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Reece Group is running and its propensity to invest more and deepen its relationship with Oracle , XGen Group , ServiceNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Reece Group revenues, which have grown to $5.98 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Reece Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Reece Group Tech Stack and Enterprise Applications
Reece Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Reece Group implemented Oracle Cloud ERP. The deployment included Oracle Fusion Cloud Financials, PPM and EPM components and was scoped to address core finance, project portfolio and enterprise performance management requirements under the ERP Financial category.
The implementation prioritized configuration of Oracle Cloud ERP financial workflows, including general ledger consolidation, accounts payable and accounts receivable processing, fixed asset accounting, financial close orchestration, and planning and budgeting capabilities through EPM. Project costing and portfolio tracking were delivered through Oracle PPM to align capital and operational project finance to the general ledger and planning layers.
Operational ownership and day to day support were provided by Reece Group’s Finance Transformation team, with a Systems Accountant based in Melbourne acting as an Oracle Fusion Cloud Financials, PPM and EPM specialist from August 2021 to June 2024. Governance practices emphasized centralized financial configuration, controlled change management for financial controls and a finance first rollout approach to align chart of accounts, accounting policies and close processes within Oracle Cloud ERP.
The Oracle Cloud ERP implementation at Reece Group established a single Oracle Cloud ERP instance for finance and project planning workloads, with the Finance Transformation team responsible for ongoing configuration, release management and process harmonization across Reece’s distribution finance function.
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Reece Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| XGen Group | Legacy | XGen Smart Mobile | Field Service Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Reece Group implemented XGen Smart Mobile for Field Service Management. The deployment is referenced on XGen Group's alliances page and aligns with Reece's large field-facing operations in Australia, indicating use by service technicians and dispatch teams. XGen Smart Mobile is presented as the mobile application coordinating technician scheduling and mobile workforce management for field service operations.
Functional modules inferred from the vendor listing and typical Field Service Management capabilities include technician scheduling and dispatch, mobile work order management, on-device data capture and offline synchronization, location-aware routing and time-and-materials capture. XGen Smart Mobile enables field technicians to receive assignments, record service notes, capture signatures and photo evidence, and close work orders on-site, supporting standard mobile workforce workflows.
The implementation scope appears focused on Reece's field operations and service delivery functions in Australia, with XGen Smart Mobile operating as a mobile client that interfaces with Reece's back-office scheduling and inventory processes. Public information does not publish governance or detailed rollout sequencing, however operational ownership would typically sit with field operations and service delivery leaders responsible for dispatch coordination, technician training and mobile device provisioning under standardized work order workflows.
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Reece Group Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow Performance Analytics | Analytics and BI | Analytics and BI | n/a | 2019 | 2019 |
In 2019 Reece Group deployed ServiceNow Performance Analytics within its ServiceNow environment to centralize reporting and operational performance measurement, aligning the initiative with its Analytics and BI needs. ServiceNow Performance Analytics was used alongside ServiceNow Reporting modules to create operational dashboards and scorecards for service delivery, help desk, and BAU teams.
Configuration centered on Performance Analytics dashboards, custom reports, and reusable data collections, with business analysts authoring requirements, test cases, and dashboards. The deployment included account administration, user training, and Knowledge Base content production to drive adoption and consistent usage of ServiceNow Performance Analytics across business stakeholders.
Operational architecture was managed inside the existing ServiceNow instance, with explicit controls for environment management such as cloning, patching, version upgrades, and hotfixes. Automated testing was included and maintained for modules and processes, and the platform was kept on vendor supported versions as part of routine platform management.
Governance relied on formal BAU and testing processes, with business analysts owning requirements capture, UAT coordination, defect feedback, and coordination with the Project Manager for upgrade planning. The implementation emphasized out of the box functionality where possible, routine platform administration, and training to embed Performance Analytics into day to day reporting and operational workflows.
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Reece Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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Reece Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2017 | 2017 |
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Reece Group SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Demand Forecasting and Planning | SCM |
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2014 | 2015 |
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Warehouse Management | SCM |
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2021 | 2021 |
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Reece Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2017 |
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Reece Group EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2020 | 2020 |
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Reece Group IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2020 | 2020 |
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Reece Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2021 | 2022 |
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Reece Group PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Project Portfolio Management | PPM |
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2010 | 2010 |
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Project Portfolio Management | PPM |
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2017 | 2017 |
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Project Portfolio Management | PPM |
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2017 | 2017 |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Reece Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Reece Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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SD-WAN | IaaS |
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2018 | 2018 |
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Reece Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2019 | 2019 |
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2017 | 2017 |
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Reece Group Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Physical Access Control System | Physical Security |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Reece Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Chief Marketing Officer | CXO | Marketing | |
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Customer Service Leader | Manager | Customer Service | |
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General Manager Marketing, Digital Experiences Leader | Manager | Marketing | |
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Customer Marketing Lead | Manager | Customer Service | |
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Core IT Systems Manager | Manager | IT | |
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IT Service Desk Support Manager | Manager | IT | |
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IT Service Delivery Manager | Manager | IT | |
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Project Manager | Manager | Operations | |
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Facilities Team Manager | Manager | Operations | |
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National Facility Manager | Manager | Operations | |
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Safety Team Lead | Manager | Finance | |
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Chief Technology Officer | CXO | IT | |
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Project Coordinator | Non Manager | Operations | |
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Transformation Project Manager | Manager | Operations | |
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Project Manager | Manager | Operations | |
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Apps Being Evaluated by Reece Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Reece Group IT executives and key decision makers. This section highlights Reece Group's latest recorded technology evaluations, including Cohere AI for Generative AI Platforms on 2025-02-26. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Reece Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-26 | Reece Group | Evaluated | Cohere | Cohere AI | Generative AI Platforms | AI Development |
FAQ - APPS RUN THE WORLD Reece Group Technographics
Reece Group is a Distribution organization based in Australia,
with around 9000 employees and annual revenues of $5.98 billion.
Reece Group operates a diverse technology stack with applications such as
Oracle Cloud ERP, XGen Smart Mobile and ServiceNow Performance Analytics,
covering areas like ERP Financial, Field Service Management and Analytics and BI.
Reece Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, XGen Group and ServiceNow.
Reece Group recently adopted applications including
SALTO Systems Access Control in 2023, Infor CloudSuite WMS (formerly Infor SCE) in 2021 and Adobe Target Standard in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Reece Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Reece Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Reece Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.