Reed & Mackay
Nexus Place, 25 Farringdon St,
London, EC4A 4AF,
United Kingdom
London, EC4A 4AF,
United Kingdom
44 207-246-3333
Leisure and Hospitality
Reed & Mackay Technographics
Reed & Mackay Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Reed & Mackay and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Reed & Mackay employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Reed & Mackay has purchased the following applications: Emburse Invoice Enterprise for AP Automation in 2018, Appraisd for Performance and Goal Management in 2017, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Reed & Mackay is running and its propensity to invest more and deepen its relationship with Emburse , Infor , Appraisd or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Reed & Mackay revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Reed & Mackay intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Reed & Mackay Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Emburse | Legacy | Emburse Invoice Enterprise | AP Automation | ERP Financial Management | n/a | 2018 | 2018 |
In 2018 Reed & Mackay implemented Emburse Invoice Enterprise as an AP Automation solution to centralize accounts payable and reconcile corporate card activity for the United Kingdom based leisure and hospitality operator. The deployment targeted AP and corporate expense workflows for a 700 employee organization, with explicit scope to reconcile transactions billed on the corporate and managing director credit card and to coordinate expense claims processed through Chrome River.
Emburse Invoice Enterprise was configured to handle invoice capture and electronic invoice processing, rule-based coding and approval routing, and exception handling consistent with AP Automation best practices. Configuration included automated card transaction matching workflows and coded transaction feeds to align corporate card activity with supplier invoices and internal chargeback logic.
The implementation integrated Emburse Invoice Enterprise with Chrome River to coordinate employee expense claims and to ensure corporate card reconciliations tie back to submitted expense reports. The solution was delivered as a cloud SaaS instance, connecting card transaction feeds and exporting validated posting data to the finance team for general ledger posting and month end reconciliation. Operational coverage centered on finance and accounts payable teams, with workflow handoffs to travel and expense administrators for corporate and MD card review.
Governance design emphasized approval matrices and audit trails for card reconciliations and expense claim validation, with exception routing to AP for manual review and policy enforcement workflows for corporate card usage. The rollout documented reconciliation rules for MD and corporate card transactions and integrated Chrome River claim references into AP exception and approval processes to maintain a consistent audit record.
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ERP Financial | ERP Financial Management |
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2011 | 2012 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Appraisd | Legacy | Appraisd | Performance and Goal Management | HCM | n/a | 2017 | 2017 |
In 2017, Reed & Mackay implemented Appraisd as its Performance Management solution. The UK-based leisure and hospitality firm with approximately 700 employees deployed Appraisd to support people managers and consultants across multiple offices, enabling remote access and on-the-go updates noted by internal users.
Appraisd was configured to support core Performance Management workflows including periodic performance reviews, continuous feedback, goal setting, and manager review dashboards, aligned with typical performance cycle automation. The platform’s user-friendly interface and mobile-capable access were singled out by advocates, allowing consultants to connect across locations and update records remotely, which shaped governance around review cadence, permissions, and manager-employee interactions.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Reed & Mackay implemented DocuSign eSignature to provide Digital Signing capabilities on its public website. The deployment places DocuSign eSignature at the customer-facing edge to capture electronic signatures directly through web-based signing flows.
The implementation follows web integration patterns common to Digital Signing, using embedded signing ceremonies or redirect-based signing links and template-driven envelope construction to standardize document presentation and recipient routing. Functional configuration emphasizes template management, recipient authentication options, and audit trail capture to support consistent e-signature workflows on the site.
Operational scope is focused on the company website and associated customer-facing signing interactions, with administrative controls and signature templates managed through the DocuSign eSignature administration interface. The integration concentrates on embedding digital signature capture into online workflows, leveraging DocuSign eSignature capabilities such as routing logic and transaction audit logs to support valid electronic execution of documents.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics, Lead Generation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Reed & Mackay
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Apps Being Evaluated by Reed & Mackay Executives
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FAQ - APPS RUN THE WORLD Reed & Mackay Technographics
Reed & Mackay is a Leisure and Hospitality organization based in United Kingdom,
with around 700 employees and annual revenues of $150.0 million.
Reed & Mackay operates a diverse technology stack with applications such as
Emburse Invoice Enterprise, Appraisd and DocuSign eSignature,
covering areas like AP Automation, Performance and Goal Management and Digital Signing.
Reed & Mackay has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Emburse, Appraisd and DocuSign.
Reed & Mackay recently adopted applications including
Front Ticketing in 2022, DocuSign eSignature in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Reed & Mackay’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Reed & Mackay’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Reed & Mackay technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.