Refresco
Fascinatio Boulevard 270 Brainpark III, The Mark 8th Floor,
Rotterdam, 3065 WB,
Netherlands
Rotterdam, 3065 WB,
Netherlands
31 10 440-5100
Consumer Packaged Goods
Refresco Technographics
Refresco Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Refresco and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9114 Refresco employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Refresco has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2014, Benifex Wellbeing for Benefits Administration in 2023, Planon Universe for Facility Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Refresco is running and its propensity to invest more and deepen its relationship with SAP , Benifex , Appcast or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Refresco revenues, which have grown to $3.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Refresco intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Refresco Tech Stack and Enterprise Applications
Refresco ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014 Refresco implemented SAP ERP ECC 6.0 as its ERP Financial platform to manage purchasing and invoicing operations across Refresco Benelux. The implementation targeted procurement and invoice processing workflows used by procurement teams and suppliers, with SAP ERP ECC 6.0 positioned as the transactional system for purchase order processing and accounts payable interfacing.
SAP ERP ECC 6.0 was configured to support purchasing process orchestration, invoice processing and contract and price management. Functional capabilities implemented include procurement workflow configuration, MOQ management and recording for all Benelux plants, price management and contract extension handling, SLA preparation and structured support for complaint handling and procurement related projects.
The SAP invoicing system Tangro is integrated into SAP ERP ECC 6.0 for invoice capture and validation, enabling automated detection and flagging of deviations between invoicing and contract agreements. Detected deviations are signaled to the appropriate internal stakeholders and suppliers, and action points are created and processed in SAP to implement price deviations or corrective steps.
Operational governance emphasizes coordination and continuous improvement of purchasing processes, change management and end user support, with the role responsible for notifying stakeholders, driving corrective processing in SAP and maintaining correspondence for MOQ exceptions across Benelux plants. SAP ERP ECC 6.0 supports the procurement and accounts payable business functions through configured workflows for deviation handling, complaint resolution and ongoing procurement project coordination.
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Refresco HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benifex | Legacy | Benifex Wellbeing | Benefits Administration | HCM | n/a | 2023 | 2024 |
In 2023, Refresco implemented Benifex Wellbeing as part of a broader Benifex OneHub deployment in the Netherlands, using the solution to centralize employee wellness and benefits access under a single Benefits Administration platform. The initiative was scoped as an HR and benefits administration project to strengthen the employer value proposition and drive engagement among Refresco employees, with 59% of employees registering for the Wellbeing module and 1,036 completed wellbeing sessions reported.
Benifex OneHub was configured to deliver the Benifex Wellbeing module alongside core benefits enrollment and administration workflows, enabling session scheduling, participation tracking, and centralized employee communications. Configuration emphasized employee self-service for wellbeing resources and protection products, aligned to common benefits administration functional flows for enrollment, eligibility, and program participation reporting.
Operational coverage focused on HR and benefits teams in the Netherlands and on integrating wellbeing administration with existing HR and benefits workflows rather than introducing named third party integrations. The deployment centralized wellbeing program management within the Benifex OneHub environment and aligned administrative processes for enrollment, protection uptake monitoring, and employee savings validation.
Governance and rollout followed a phased HR-led approach between 2023 and 2024, with governance controls placed on program enrollment, data capture for session completion, and benefits communications. The program delivered explicitly reported outcomes of higher employee engagement, increased protection uptake, and measurable employee savings between 2023 and 2024 while using Benifex Wellbeing as the focal Benefits Administration application.
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Candidate Relationship Management | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Refresco ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Planon Software | Legacy | Planon Universe | Facility Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Refresco implemented Planon Universe as a Facility Management application to centralize lease and asset records and to meet IFRS16 lease accounting requirements. The deployment targeted finance-led lease accounting and external reporting across Refresco’s global footprint, explicitly covering 60 production sites in 11 countries and an inventory of approximately 1,800 leased assets.
The Planon Universe implementation focused on contract and asset registration, an authorization model, data enrichment and validation, and budgeting and forecasting workflows consistent with Facility Management capabilities. Planon Universe was delivered as a secure cloud service, configured to capture the specific data points required for IFRS16 reporting and to allow country-level data entry while preserving a consolidated group view.
Operational intake consolidated lease and contract information from a varied mix of local administrations and site records, supported by local finance teams who collected and validated source data. The solution was adopted by approximately 40 Refresco users, with targeted training for about 30 financial staff across the 11 countries, and it became the single package for maintaining lease commitments and preparing budget and forecast inputs.
KPMG served as the implementation partner and executed the rollout with a multidisciplinary core team of six people, three from Refresco and three from KPMG. Governance and delivery relied on weekly core team calls, rapid issue resolution and augmented technical resources for data quality exercises, plus training and authorization rules so countries manage their own data while group finance retains oversight.
Delivered within a four month schedule from initial design to production readiness, the Planon Universe deployment enabled Refresco to consolidate all lease contracts from the 60 sites into one maintained package, produce consistent data for roughly 1,800 leased assets, and be IFRS16-ready for reporting from 1 January 2019.
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Refresco Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Refresco CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Refresco ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Refresco Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2014 |
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Supplier Relationship Management | Procurement |
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2014 | 2014 |
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Refresco TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Refresco IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Refresco
| First Name | Last Name | Title | Function | Department | Phone | |
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Procurement Officer | Manager | Procurement | |
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Group Director Purchasing | Director | Procurement | |
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Director Supply Chain Development | Director | Supply Chain | |
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Supply Chain Director | Director | Supply Chain | |
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Apps Being Evaluated by Refresco Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Refresco IT executives and key decision makers. This section highlights Refresco's latest recorded technology evaluations, including Descartes MacroPoint for Real-Time Transportation Visibility on 2026-01-16 and Kinaxis Supply Chain and Visibility for Real-Time Transportation Visibility on 2025-06-30. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Refresco digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-01-16 | Refresco | Evaluated | Descartes Systems | Descartes MacroPoint | Real-Time Transportation Visibility | SCM |
| 2025-06-30 | Refresco | Evaluated | Kinaxis | Kinaxis Supply Chain and Visibility | Real-Time Transportation Visibility | SCM |
FAQ - APPS RUN THE WORLD Refresco Technographics
Refresco is a Consumer Packaged Goods organization based in Netherlands,
with around 9114 employees and annual revenues of $3.30 billion.
Refresco operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Benifex Wellbeing and Planon Universe,
covering areas like ERP Financial, Benefits Administration and Facility Management.
Refresco has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Benifex and Planon Software.
Refresco recently adopted applications including
Benifex Wellbeing in 2023, Appcast Xcelerate in 2021 and OneTrust Cookie Consent in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Refresco’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Refresco’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Refresco technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.