List of Descartes MacroPoint Customers
Descartes Systems Group
120 Randall Drive,
Waterloo, N2V 1C6, ON,
Canada
Waterloo, N2V 1C6, ON,
Canada
1 519-746-8110
Professional Services
2600
$704M
Since 2010, our global team of researchers has been studying Descartes MacroPoint customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Descartes MacroPoint for Real-Time Transportation Visibility from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Descartes MacroPoint for Real-Time Transportation Visibility include: Albertsons, a United States based Retail organisation with 280000 employees and revenues of $80.39 billion, Federal Emergency Management Agency, a United States based Government organisation with 11300 employees and revenues of $28.70 billion, Steelcase, a United States based Manufacturing organisation with 11300 employees and revenues of $3.17 billion, U.S. Xpress, a United States based Transportation organisation with 7000 employees and revenues of $2.20 billion, Covenant Transport, a United States based Transportation organisation with 7000 employees and revenues of $885.0 million and many others.
Contact us if you need a completed and verified list of companies using Descartes MacroPoint, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the SCM software purchases.
The Descartes MacroPoint customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of SCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Albertsons | Retail | 280000 | $80.4B | United States | Descartes Systems | Descartes MacroPoint | Real-Time Transportation Visibility | 2019 | n/a |
In 2019, Albertsons Companies deployed Descartes MacroPoint as its Real-Time Transportation Visibility solution, integrating the application with its transportation management system to enable real-time tracking of fresh produce shipments. Descartes MacroPoint was later extended to cover intra network movements, including shipments between manufacturing sites and distribution facilities, broadening the deployment beyond store replenishment runs.
The implementation leverages core Real-Time Transportation Visibility capabilities, enabling the Traffic group to view the live location and updated ETA of every shipment with SKU specific detail. Descartes MacroPoint was configured to provide automated departure, arrival and pre arrival notifications, supporting event driven monitoring and ETA refresh workflows for perishable product flows.
Integration points explicitly include the company transportation management system to ingest load and routing data and to persist visibility events back into transportation workflows. Operational coverage spans traffic operations and the corporate buying team, with visibility extended across manufacturing sites, distribution centers and store replenishment lanes to support end to end shipment tracking.
Governance and process changes emphasize event based response, with the corporate buying team relying on real-time updates to identify shipments at risk for late delivery and to trigger local sourcing actions to ensure store shelves won’t be empty. The rollout path moved from targeted fresh produce tracking to a wider visibility footprint across manufacturing and distribution, embedding Descartes MacroPoint into inventory and procurement decision workflows.
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Atlantic-Pacific Express | Professional Services | 70 | $7M | United States | Descartes Systems | Descartes MacroPoint | Real-Time Transportation Visibility | 2018 | n/a |
In 2018, Atlantic-Pacific Express implemented Descartes MacroPoint to establish real-time shipment visibility across its carrier operations in the United States. Descartes MacroPoint, a Real-Time Transportation Visibility solution, was adopted to enable carriers to provide accurate, reliable location data and to deliver centralized visibility to shippers and other supply chain participants. The deployment focused on operational use cases for dispatch, load tracking, and customer communications.
The implementation leveraged Descartes MacroPoint capabilities for continuous carrier location reporting, mobile driver location sharing, event-based alerts, ETA calculation, and centralized visibility dashboards aligned with carrier workflows. The deployment used the Descartes MacroPoint platform as the operational visibility layer, ingesting carrier-sourced telemetry and manual check-in feeds to populate real-time status and geofenced milestone events. Configuration emphasized standardizing location-reporting formats and alert thresholds to support dispatcher decision making and customer service notifications.
Governance changes centered on formalizing carrier reporting procedures and aligning dispatcher and customer service processes to the visibility feed produced by Descartes MacroPoint. Atlantic-Pacific Express positioned the Descartes MacroPoint deployment to provide accurate, reliable location data and real-time insights that can increase productivity and save costs, as cited by company leadership. Operational scope included carrier operations, dispatch, and customer-facing communications within Atlantic-Pacific Express's United States operations.
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Bahr Transportation | Transportation | 10 | $1M | United States | Descartes Systems | Descartes MacroPoint | Real-Time Transportation Visibility | 2024 | n/a |
In 2024 Bahr Transportation implemented Descartes MacroPoint as part of an integrated visibility and TMS stack. The Charlotte, North Carolina based freight brokerage paired the cloud-based Descartes Aljex transportation management system with Descartes MacroPoint and automated capacity sourcing solutions to support its refrigerated, time-sensitive freight movements across the United States and Canada.
Descartes MacroPoint, deployed to provide Real-Time Transportation Visibility, delivers continuous load tracking, advanced visualization and analytics across shipments. Descartes Aljex automates core broker workflows including order entry, lane rate comparison, covering loads, rate confirmation, carrier acceptance, dispatching and carrier communications, while MacroPoint adds real-time telematics feeds and AI-enhanced capacity matching to accelerate booking and covering processes.
The implementation integrates Descartes MacroPoint with the Descartes Aljex TMS to reduce manual status checks and email traffic, enable forecasting to mitigate potential disruptions, and unlock previously trapped freight capacity through combined visibility and analytics. Operational scope covers Bahr Transportation s brokerage operations handling predominantly refrigerated perishable goods, where 90% of loads are time-sensitive and roughly 70% are last-minute bookings, affecting operations, dispatch, carrier relations and shipper communications.
Governance and process changes centered on end-to-end automation of transportation workflows and the introduction of AI-assisted capacity matching to shorten cycle times for load coverage and dispatch. Bahr Transportation reported a reduction in time spent tracking loads by 30 plus percent and cited improved efficiency that helped protect margins and strengthen customer and carrier loyalty, demonstrating how Descartes MacroPoint in the Real-Time Transportation Visibility category supports freight brokerage business functions.
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BlueGrace Logistics | Transportation | 600 | $130M | United States | Descartes Systems | Descartes MacroPoint | Real-Time Transportation Visibility | 2017 | n/a |
In 2017, BlueGrace Logistics deployed Descartes MacroPoint to deliver end-to-end supply chain visibility for expedited freight operations. The implementation targeted Real-Time Transportation Visibility across van, semi and domestic air movements and provided a single portal for BlueGrace, its carrier network and its shipper customers. The Descartes MacroPoint platform was positioned to centralize load status monitoring and reduce manual status checks.
Functionally, Descartes MacroPoint provided continuous load status updates, geolocation based visibility and automated check call capabilities to enable 24 hour status access. BlueGrace used the Descartes MacroPoint application to monitor movement by mode and to consolidate visibility workflows for the expedited team. The system delivered automated alerts and status feeds in place of load by load manual check calls.
The deployment was integrated with BlueGrace's MercuryGate TMS to surface tracking and status within existing transportation workflows. Being a cloud based solution, Descartes MacroPoint facilitated collaboration across operations staff in Tampa and division management in Cedar Rapids, IA, and supported an expedited team handling 25 to 30 shipments per day, or approximately 4,000 shipments annually. Within a year the division using the platform grew by 350 percent, mirroring the same hyper growth experienced by the company.
Operational governance shifted toward proactive exception management, with staff using the Descartes MacroPoint portal to provide frequent, detailed customer updates and to avoid staffing a third shift for manual check calls. BlueGrace applied the Real-Time Transportation Visibility capability across shippers including airline parts, automotive components, consumer packaged goods, construction deliveries and food distribution, enabling simplified expedited freight workflows. According to company statements, Descartes MacroPoint became a critical tool to increase productivity and save costs across the supply chain.
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Circle Logistics | Professional Services | 750 | $177M | United States | Descartes Systems | Descartes MacroPoint | Real-Time Transportation Visibility | 2018 | n/a |
In 2018, Circle Logistics implemented Descartes MacroPoint as a Real-Time Transportation Visibility solution for freight tracking and customer communications. The deployment prioritized eliminating manual check calls by instrumenting real-time tracking and automated alerting, shifting visibility from reactive phone-based updates to system-driven notifications. The initiative targeted operational teams responsible for bookings, dispatch, and customer service, with explicit emphasis from sales and operations leadership.
Implementation centered on Descartes MacroPoint's real-time tracking and automated alert modules, configured to provide continuous location visibility and event-based notifications to internal users and customers. The Descartes MacroPoint application was configured to surface exact freight location data and trigger alerts for exceptions, enabling staff to prioritize load booking and exception handling instead of routine status calls. Configuration work focused on visibility workflows and notification rules rather than bespoke integrations.
Operational coverage extended across sales and operations functions, where the shift to automated tracking reduced manual status workflows and reallocated staff time toward booking more loads. Integrations with other systems are not specified in the source material, indicating the deployment leveraged MacroPoint native visibility features and internal process adjustments. The implementation supported customer-facing communication processes by providing precise location data for freight at any given moment.
Governance adjustments formalized event-driven alerting and customer notification workflows, transferring responsibility for routine status reporting from people to the system. Reported outcomes include elimination of check calls, the ability to keep customers informed about exact freight location, more productive employees, more satisfied customers, and continued growth for the company.
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Transportation | 7000 | $885M | United States | Descartes Systems | Descartes MacroPoint | Real-Time Transportation Visibility | 2017 | n/a |
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Professional Services | 930 | $160M | United States | Descartes Systems | Descartes MacroPoint | Real-Time Transportation Visibility | 2019 | n/a |
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Transportation | 50 | $10M | United States | Descartes Systems | Descartes MacroPoint | Real-Time Transportation Visibility | 2020 | n/a |
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Transportation | 200 | $30M | United States | Descartes Systems | Descartes MacroPoint | Real-Time Transportation Visibility | 2015 | n/a |
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Transportation | 195 | $20M | Canada | Descartes Systems | Descartes MacroPoint | Real-Time Transportation Visibility | 2018 | n/a |
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Showing 1 to 10 of 21 entries
Buyer Intent: Companies Evaluating Descartes MacroPoint
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Descartes MacroPoint. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Descartes MacroPoint for Real-Time Transportation Visibility include:
- Dr. Dietmar Schulze, a Germany based Manufacturing organization with 250 Employees
- Refresco, a Netherlands based Consumer Packaged Goods company with 9114 Employees
- Utec Inicio, a Peru based Education organization with 500 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Descartes MacroPoint Coverage
Descartes MacroPoint is a Real-Time Transportation Visibility solution from Descartes Systems.
Companies worldwide use Descartes MacroPoint, from small firms to large enterprises across 21+ industries.
Organizations such as Albertsons, Federal Emergency Management Agency, Steelcase, U.S. Xpress and Covenant Transport are recorded users of
Descartes MacroPoint for Real-Time Transportation Visibility.
Companies using Descartes MacroPoint are most concentrated in Retail, Government and Manufacturing, with adoption spanning over 21 industries.
Companies using Descartes MacroPoint are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Descartes MacroPoint across Americas, EMEA, and APAC.
Companies using Descartes MacroPoint range from small businesses with 0-100 employees - 28.57%, to mid-sized firms with 101-1,000 employees - 38.1%, large organizations with 1,001-10,000 employees - 19.05%, and global enterprises with 10,000+ employees - 14.29%.
Customers of Descartes MacroPoint include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Descartes MacroPoint customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Real-Time Transportation Visibility.