Renmoney Mfb
23, Awolowo Road,
Lagos, x,
Nigeria
Lagos, x,
Nigeria
234 700 000 0500
Banking and Financial Services
Renmoney Mfb Technographics
Renmoney Mfb Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Renmoney Mfb and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Renmoney Mfb employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Renmoney Mfb has purchased the following applications: Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2019, Freshsales (formerly Freshworks CRM) for CRM, Sales Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Renmoney Mfb is running and its propensity to invest more and deepen its relationship with Freshworks , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Renmoney Mfb revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Renmoney Mfb intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Renmoney Mfb Tech Stack and Enterprise Applications
Renmoney Mfb AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Renmoney Mfb deployed Freshdesk Messaging (Formerly Freshchat) on its website. Freshdesk Messaging (Formerly Freshchat) is in the Chatbots and Conversational AI category and functions as the embedded conversational interface on renmoney.com, handling front line customer interactions for retail banking customers. The implementation is delivered as a cloud hosted SaaS conversational layer via an on‑site web chat widget that connects site visitors to automated flows and human agents.
The deployment implements typical Chatbots and Conversational AI modules including the web chat widget, automated conversational workflows, response templates and session based conversation history, with routing to live agents for escalations. Operational coverage is focused on website customer engagement and digital acquisition, supporting customer support and sales or lead capture functions within Renmoney Mfb’s 15 person organization. Governance and operational control are structured around centralized template and access management, with local operations handling agent routing and escalation workflows.
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Renmoney Mfb Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Renmoney Mfb implemented Microsoft 365 to centralize collaboration and communication across the organization. The deployment uses Microsoft 365 as a cloud SaaS tenant, and presence of Microsoft 365 assets on the Renmoney website indicates the platform supports both internal collaboration and public facing content or asset delivery. Renmoney Mfb Microsoft 365 Collaboration is positioned to serve core business functions such as team communication, document management, and email.
Configuration aligns with standard Microsoft 365 functional modules, including Exchange Online for enterprise email, Microsoft Teams for chat and meetings, and SharePoint and OneDrive for document libraries and content management. Governance appears scoped to a small enterprise footprint with tenant level administration, user licensing and policy controls, and role based access to collaboration assets. The implementation reflects a lightweight cloud architecture appropriate for a 15 person financial services company, focusing on secure content sharing, unified communication, and centralized identity and administration.
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Renmoney Mfb CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshsales (formerly Freshworks CRM) | CRM, Sales Engagement | CRM | n/a | 2019 | 2019 |
In 2019, Renmoney Mfb implemented Freshsales (formerly Freshworks CRM) as its CRM under the CRM,Sales Engagement category to centralize customer acquisition and engagement workflows. The deployment is visible on the company website, with Freshsales CRM embedded for lead capture and initial contact routing from web visitors.
The implementation emphasized core CRM modules typical of a CRM,Sales Engagement deployment, including lead capture, contact and account management, deal pipeline configuration, activity tracking, and sales engagement automation such as sequenced emails and task automation. Configuration work focused on lightweight pipeline stages and role based access controls appropriate for a 15 person organization, with web form to record mapping and automated assignment rules to route leads to sales or support staff.
Architecturally the solution follows a cloud hosted SaaS model with the Freshsales instance receiving real time leads from the website. Operational coverage includes sales and customer support functions within Renmoney Mfb, and governance centered on a small number of administrative users maintaining pipeline definitions, user permissions, and basic data hygiene processes during rollout.
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2019 | 2019 |
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Renmoney Mfb PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Renmoney Mfb IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Renmoney Mfb
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Renmoney Mfb Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Renmoney Mfb IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Renmoney Mfb digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Renmoney Mfb Technographics
Renmoney Mfb is a Banking and Financial Services organization based in Nigeria,
with around 15 employees and annual revenues of $3.0 million.
Renmoney Mfb operates a diverse technology stack with applications such as
Freshdesk Messaging (Formerly Freshchat), Microsoft 365 and Freshsales (formerly Freshworks CRM),
covering areas like Chatbots and Conversational AI, Collaboration and CRM, Sales Engagement.
Renmoney Mfb has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Freshworks and Microsoft.
Renmoney Mfb recently adopted applications including
AgilityPortal in 2024, Freshdesk Messaging (Formerly Freshchat) in 2022 and Slack Connect in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Renmoney Mfb’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Renmoney Mfb’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Renmoney Mfb technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.