Rentokil North America
1125 Berkshire Blvd,
Reading, 19610, PA,
United States
Reading, 19610, PA,
United States
1 443-578-2007
Professional Services
Rentokil North America Technographics
Rentokil North America Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rentokil North America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 Rentokil North America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rentokil North America has purchased the following applications: Kofax ReadSoft Online for AP Automation in 2019, SAP Concur Travel for Travel Management in 2019, Hubspot Live Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rentokil North America is running and its propensity to invest more and deepen its relationship with Tungsten Automation , Medius , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rentokil North America revenues, which have grown to $1.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rentokil North America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rentokil North America Tech Stack and Enterprise Applications
Rentokil North America ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax ReadSoft Online | AP Automation | ERP | n/a | 2019 | 2019 |
In 2019 Rentokil North America implemented Kofax ReadSoft Online as its AP Automation platform to centralize processing of supplier invoices, purchase orders, and expense invoices across its U.S. finance organization. The deployment supported corporate accounts payable and travel and expense operations at Rentokil North America, including on-site activity tied to Reading, PA, and was positioned to handle purchase order based invoices and corporate card related expense processing.
Kofax ReadSoft Online was configured for automated invoice capture and data extraction, validation against purchase orders, and rule driven routing for approvals and exception handling. The implementation focused on invoice capture and expense invoice workflows, with configuration of invoice matching logic, approval workflows, and exception queues to align with existing AP control frameworks.
Operational integrations included Concur for employee expense flows and coordination with the Bank of America card management system for single transaction limit reviews and card lifecycle actions, and processes were aligned with travel management company systems used by the organization. Concur and Kofax ReadSoft Online were used together to link employee expense reporting, corporate card transaction review, and invoice processing activities within the AP Automation landscape.
Governance and operating model adjustments were implemented to assign responsibility for corporate card monitoring, policy compliance, and dispute handling to the Corporate Card and Travel and Expense program analyst role. This role also maintained configuration of spending limits in the Bank of America system, led training on Concur and TMC systems, responded to travel and expense inquiries, and processed purchase orders and expense invoices within Kofax ReadSoft Online to sustain operational controls.
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AP Automation | ERP |
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2014 | 2014 |
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Expense Management | ERP |
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2019 | 2019 |
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Rentokil North America ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Rentokil North America implemented SAP Concur Travel as its Travel Management solution to standardize corporate travel and expense operations. The deployment targeted corporate card and travel and expense program workflows across finance, travel procurement, and accounts payable functions within the US organization.
SAP Concur Travel was configured to support expense report processing and compliance workflows, corporate card reconciliation and single transaction limit controls, and user account provisioning and lifecycle management. Functional capabilities implemented include automated flagging of expense reports for further review, corporate card transaction analysis, coordination of employee repayments for personal expenditures, and workflows for ordering, disbursing, and closing corporate credit cards.
The implementation integrated explicitly with a daily employee feed from the HR system into Concur, Bank of America controls for single transaction and card limit management, Readsoft and Medius for processing purchase orders and GL coded invoices, and the company travel management company system for agent workflows. Vendor statement reconciliation and vendor inquiry handling were also supported as part of the operational integration footprint.
Operational governance centralized in a Corporate Card and Travel & Expense Program Analyst role who monitors HR feed errors, reviews flagged expense reports, updates card limits in the Bank of America system, manages Concur accounts, provides training on TMC and SAP Concur Travel, and handles ongoing travel and expense inquiries. Policy enforcement, card lifecycle procedures, and invoice posting controls were formalized through these governance and workflow practices.
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Rentokil North America AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Rentokil North America implemented Hubspot Live Chat on its public website. Hubspot Live Chat serves as Rentokil North America Chatbots and Conversational AI layer for website-based customer engagement and lead capture, embedding conversational interfaces into the corporate site and routing interactions into the vendor platform.
Configuration centers on a live chat widget with automated welcome flows, canned responses, conversation logging, and transcript retention inside Hubspot Live Chat to preserve visitor context and session history. Operational coverage emphasizes marketing, sales, and customer service touchpoints on the website, with day-to-day ownership aligned to web and digital engagement teams and formalized chat handoff workflows to human agents to support downstream marketing and sales processes.
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Rentokil North America Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2013 | 2013 |
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Rentokil North America Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Intelligent Document Processing | Content Management |
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2012 | 2012 |
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Rentokil North America CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Rentokil North America SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2018 | 2018 |
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Rentokil North America TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Rentokil North America PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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Rentokil North America IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Digital Workspace | IaaS |
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2020 | 2020 |
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Rentokil North America CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Rentokil North America
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information Officer | CXO | IT | |
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Senior Manager IT Transformation | Manager | IT | |
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IT M&A Manager | Manager | IT | |
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Senior Manager IT Operational Controls | Manager | IT | |
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VP Business Transformation | VP | IT | |
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Chief Financial Officer | CXO | Finance | |
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Director of Finance Operations | Director | Finance | |
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Finance Project/Transformation Manager | Manager | Finance | |
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IT Project Manager | Manager | IT | |
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Compensation Advisor | Manager | HR | |
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Sales Compensation Analyst | Manager | HR | |
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Senior Manager Sales Compensation | Manager | Sales | |
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Director, HR Operations and Total Rewards | Director | HR | |
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Apps Being Evaluated by Rentokil North America Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Rentokil North America IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Rentokil North America digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Rentokil North America Technographics
Rentokil North America is a Professional Services organization based in United States,
with around 8000 employees and annual revenues of $1.70 billion.
Rentokil North America operates a diverse technology stack with applications such as
Kofax ReadSoft Online, SAP Concur Travel and Hubspot Live Chat,
covering areas like AP Automation, Travel Management and Chatbots and Conversational AI.
Rentokil North America has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tungsten Automation, SAP and HubSpot.
Rentokil North America recently adopted applications including
Magnolia CMS in 2021, Salesforce Sales Cloud in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Rentokil North America’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Rentokil North America’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Rentokil North America technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.