London, EC2A 4LD,
United Kingdom
Rhapsody Technographics
Rhapsody Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rhapsody and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 36 Rhapsody employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rhapsody has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, Ceros Editor for Content Management in 2020, Pipedrive CRM for CRM in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rhapsody is running and its propensity to invest more and deepen its relationship with Google , Salesforce , Calendly or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rhapsody revenues, which have grown to $54.1 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rhapsody intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rhapsody Tech Stack and Enterprise Applications
Rhapsody Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Rhapsody implemented Google Workspace (Formerly Google G-Suite) to provide core Collaboration capabilities across the organization. The presence of Google Workspace (Formerly Google G-Suite) is observable in the Rhapsody website source, confirming the application as the company chosen platform for productivity and collaboration at the United Kingdom based manufacturing firm with 36 employees. This implementation established Google Workspace as Rhapsody Google Workspace Collaboration for corporate email and team interaction.
Google Workspace (Formerly Google G-Suite) was configured to deliver standard Collaboration modules including Gmail for corporate email, Google Drive for centralized file storage, Google Docs and Sheets for real time document collaboration, and Google Calendar for scheduling. Administrative configuration used Google Workspace administration controls for domain management, user provisioning, role based administration, and sharing policies, with a company wide rollout across functional teams to support internal collaboration and client communications. Operational coverage focuses on collaboration and productivity workflows consistent with the Collaboration category, with governance centered on Admin console controls and sharing governance to manage access and data sharing.
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Online Meeting Scheduling | Collaboration |
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2024 | 2024 |
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Rhapsody Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ceros | Legacy | Ceros Editor | Content Management | Content Management | n/a | 2020 | 2020 |
In 2020 Rhapsody implemented Ceros Editor for Content Management to scale interactive marketing content across its creative operations. Rhapsody is a United Kingdom based creative agency and the implementation targeted marketing and creative functions with operational coverage in the United Kingdom and EMEA, while supporting collaboration with US teams.
Rhapsody used Ceros Editor to author interactive experiences and to develop reusable Ceros Inspire templates that powered campaigns such as Lidl GB. Functional capabilities implemented included template creation and management, interactive asset authoring, a centralized template library, collaborative editing workflows, and publishing orchestration, aligning with typical Content Management workflows for marketing content.
Governance and rollout concentrated on establishing template standards and a centralized template repository to standardize campaign production and enable cross-border creative collaboration. The deployment organized creative teams in the UK and US around reusable Ceros Editor templates, enabling faster production and global collaboration between US and UK teams as reported in the case study.
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Web Content Management | Content Management |
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2023 | 2023 |
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Rhapsody CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pipedrive | Legacy | Pipedrive CRM | CRM | CRM | n/a | 2022 | 2022 |
In 2022 Rhapsody implemented Pipedrive CRM as its CRM solution and deployed the application on its public website to capture inbound contacts and manage lead flow. Rhapsody uses Pipedrive CRM in the CRM category to centralize sales and customer engagement workflows and to provide a single record for web-sourced leads generated through site interactions.
Pipedrive CRM was configured to support core CRM capabilities typical for the category, including contact and company records, pipeline and deal stage management, activity scheduling and task tracking, and basic workflow automation for lead routing. The deployment emphasizes web-to-CRM capture and in-application deal progression, reflecting a configuration focused on converting site interest into tracked opportunities.
Operational coverage centers on Rhapsody’s sales and customer engagement functions within the United Kingdom, scaled to the company’s mid-market footprint of approximately 300 employees. Governance is organized around role-based access and in-application administration, with internal teams responsible for ongoing configuration, pipeline hygiene, and activity management.
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Customer Experience | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2019 | 2019 |
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Rhapsody ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Rhapsody PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Rhapsody IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Rhapsody CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Rhapsody
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Rhapsody Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||