Kuala Lumpur, 50400,
Malaysia
RHB Investment Bank Bhd Technographics
RHB Investment Bank Bhd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by RHB Investment Bank Bhd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 RHB Investment Bank Bhd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that RHB Investment Bank Bhd has purchased the following applications: Temenos T24 for Core Banking in 2012, Zoom for Audio Video and Web Conferencing in 2021, Crazy Egg for Marketing Analytics in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems RHB Investment Bank Bhd is running and its propensity to invest more and deepen its relationship with Temenos , Zoom Video Communications , Crazy Egg or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing RHB Investment Bank Bhd revenues, which have grown to $190.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for RHB Investment Bank Bhd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
RHB Investment Bank Bhd Tech Stack and Enterprise Applications
RHB Investment Bank Bhd ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, RHB Investment Bank Bhd implemented Temenos T24 as its Core Banking platform. The engagement focused on enhancements to Temenos T24 aimed at improving efficiency and effectiveness of the bank's working processes.
Enhancement work concentrated on core banking capabilities typical of the Core Banking category, including account management, deposits, payments processing, loan servicing, configurable product parameters, and transaction posting logic. Implementation activities emphasized configuration and business rule templating, transaction processing optimization, and the establishment of module-level controls to support both front office servicing and back office clearing workflows. Temenos T24 was configured for a mix of real time transaction handling and scheduled batch posting consistent with enterprise core banking operations.
Operational scope targeted banking business functions such as retail and corporate account operations, product management, transaction processing, and operations teams, with staged configuration validation and functional testing across those departments. Governance practices described included change control, release sequencing, and business acceptance testing to manage enhancements and ensure controlled adoption of new process flows. The enhancement program was explicitly intended to address obsolescence associated with the bank's CapMart system and to streamline related working procedures.
RHB Investment Bank Bhd used Temenos T24 to centralize core processing for account, deposit, lending, and transaction processing business functions, aligning the bank's Core Banking platform with standardized operational controls and configurable product management.
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RHB Investment Bank Bhd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, RHB Investment Bank Bhd deployed Zoom as its Audio Video and Web Conferencing solution. Zoom is embedded on the corporate website to enable client facing virtual meetings and webinar sessions accessible directly from public pages. The implementation positions Zoom to support external client engagement and internal collaboration workflows across banking functions.
The deployment leverages Zoom's cloud hosted architecture and standard Audio Video and Web Conferencing capabilities such as video meetings, webinars, screen sharing, recording, and scheduling to streamline virtual interaction workflows. The source only documents the website embedding, no additional integrations were specified. Operational governance, including meeting access controls, authentication, and recording retention policies, will be primary configuration and policy considerations for a regulated financial institution using Zoom for client facing conferencing.
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RHB Investment Bank Bhd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crazy Egg | Legacy | Crazy Egg | Marketing Analytics | CRM | n/a | 2014 | 2014 |
In 2014, RHB Investment Bank Bhd deployed Crazy Egg on its public website. Crazy Egg was implemented as a Marketing Analytics application to collect user interaction data through a client-side tracking snippet, enabling heatmaps, scrollmaps, and session recordings across web pages.
The implementation emphasized snapshot-based analytics and session-level playback to visualize click distribution and scroll depth. Functional capabilities instrumented included heatmaps, scrollmaps, session recordings, snapshot reporting, and A/B testing workflows for iterative page experiments, with Crazy Egg reports consumed by digital marketing and UX teams for website experience analysis and conversion optimization. Data collection was scoped to the bank's public-facing site, and governance was integrated into existing web analytics review and access workflows for marketing and product stakeholders.
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RHB Investment Bank Bhd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at RHB Investment Bank Bhd
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Head of Technology and Engineering | Director | IT | ||||
| Chief Digital Officer (Acting) | CXO | IT | ||||
| CFO | CXO | Finance | ||||
| Head Of Group Technology | Director | IT |
Apps Being Evaluated by RHB Investment Bank Bhd Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||