Atlanta, 30328, GA,
United States
Rheem Manufacturing Technographics
Rheem Manufacturing Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Rheem Manufacturing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14000 Rheem Manufacturing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Rheem Manufacturing has purchased the following applications: Oracle Cloud ERP Accounts Payable for AP Automation in 2015, Oracle E-Business Suite HRMS for Core HR in 2016, Epicor Prophet 21 for Distribution ERP in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Rheem Manufacturing is running and its propensity to invest more and deepen its relationship with Oracle , UKG , Epicor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Rheem Manufacturing revenues, which have grown to $6.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Rheem Manufacturing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Rheem Manufacturing Tech Stack and Enterprise Applications
Rheem Manufacturing ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP Accounts Payable | AP Automation | ERP | n/a | 2015 | 2015 |
In 2015, Rheem Manufacturing implemented Oracle Cloud ERP Accounts Payable as part of a broader move of core financials into Oracle Cloud Financials, marking a shift of AP Automation to a cloud native Oracle Financials environment. The work followed upgrades on Oracle Financials EBS R12 through versions 12.1.3 and 12.2.6 before the Oracle Cloud Financials implementation, establishing a clear migration path from Oracle E-Business Suite to Oracle Cloud Financials Fusion Financials.
The implementation covered Oracle Cloud ERP Accounts Payable along with a suite of Oracle Cloud Financials modules, including Oracle Payables, Oracle Payments, Oracle iExpense, Oracle Receivables, Oracle iReceivables, Oracle iSupplier, Oracle Projects, Oracle Fixed Assets, and Oracle Purchasing. Functional configuration and design activity included requirements gathering, detailed system design specifications, creation of training and design documentation, and delivery of technical customizations such as reports, forms, workflow enhancements, patches, and data fixes. Category aligned capabilities implemented included invoice processing automation, paperless OCR for AP invoice capture, payments orchestration, expense management, fixed asset accounting, and project cost integration within the AP Automation scope.
Integrations and operational touch points were explicitly scoped with Finance, Accounting, and IT departments, and included travel card redesign using Oracle iExpense for American Express and JPMorgan Chase expense flows. The project served as the liaison point between business stakeholders and technical teams, and also involved coordination with an outsourced support group to resolve Oracle related technical issues during and after cutover. Operational coverage focused on finance and accounting functions across Rheem Manufacturing, consolidating payables, payments, and expense processes under Oracle Cloud Financials.
Governance and rollout processes emphasized structured business requirement definition, conversion of requirements into system design, and coordinated testing. The team developed and executed system acceptance and user acceptance test plans, assigned UAT tasks, validated results, and managed issue resolution workflows. The implementation successfully managed four discrete projects, including the transition from paper invoices to OCR paperless processing, General Ledger workflow approval enhancements, Oracle Projects workflow approval enhancements, and the travel card redesign, while also providing day to day Oracle Applications support and troubleshooting for end users.
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ERP Financial | ERP |
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2013 | 2013 |
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ERP Financial | ERP |
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2023 | 2023 |
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Expense Management | ERP |
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2015 | 2015 |
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Rheem Manufacturing HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite HRMS | Core HR | HCM | n/a | 2016 | 2019 |
In 2016, Rheem Manufacturing implemented Oracle E-Business Suite HRMS as a Core HR platform to centralize employee master data and standardize HR lifecycle processes. The program was executed under IT leadership that provided mentorship to approximately 100 full time IT professionals and oversaw capital projects in excess of 15M USD alongside an operating portfolio of roughly 10M USD.
Oracle E-Business Suite HRMS was configured to support Core HR functionality including employee master records, organizational management, workforce administration and self service HR workflows. Configuration work focused on role based access, data model alignment with enterprise payroll and HR workflows, and automation of standard HR lifecycle transactions consistent with Core HR capabilities.
The HRMS was integrated into a broader Oracle ERP estate that included Financials and CRM across both Oracle EBS and Oracle Fusion instances, and it interfaced with other enterprise systems identified in the IT portfolio. Explicit integrations included connectivity to Salesforce for sales and case management workflows, the .NET suite of operational applications, and the enterprise data warehouse for reporting and analytics, while database administration, enterprise storage and infrastructure services supported transactional and reporting performance.
Operational governance for the Oracle E-Business Suite HRMS implementation included oversight of the information security program, global 24/7 support operations spanning Vancouver, Lincoln, Breda and field services, and a multi site datacenter footprint with facilities in Calgary AB, Vancouver BC and Breda BV plus a disaster recovery location in Mississauga. Program governance emphasized IT delivery discipline, executive advisory on strategic direction, and centralized data management and telecom administration aligned with enterprise IT operations.
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Core HR | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2014 | 2014 |
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Rheem Manufacturing ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Prophet 21 | Distribution ERP | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023 Rheem Manufacturing implemented Epicor Prophet 21 as its Distribution ERP to support transactional accounts receivable and warranty workflows at its Islandia, NY operations. The implementation timeframe aligns with administrative activity documented between December 2023 and February 2024, during which staff executed day to day AR and RMA tasks that demonstrate system usage patterns.
Operationally the Epicor Prophet 21 deployment was used to post customer payments and to manage return merchandise authorizations for customer warranties, establishing Prophet 21 as the primary application for AR posting and RMA processing. Invoice handling workflows combined manual invoice scanning, Excel based digitization, and electronic distribution of invoices to customers, feeding into the Accounts Receivable processes administered through Epicor Prophet 21.
The deployment's operational coverage included HR administrative functions that maintained employee records and confidential files while updating an online HR database, concurrent support for Accounts Receivable, and customer service warranty processing at the Islandia site. Functional terminology in use included accounts receivable posting, invoice digitization, RMA processing, payroll record management, and secure employee file management, illustrating cross functional reliance on enterprise data flows.
Governance and day to day process execution were oriented around administrative staffing performing scanning, data entry, invoice distribution, payment posting in Epicor Prophet 21, and RMA processing, with controls implied by confidential file handling and centralized AR posting responsibilities. Epicor Prophet 21 is referenced repeatedly as the Distribution ERP application used for transactional AR and RMA activities within Rheem Manufacturing.
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Retail Management | ERP Services and Operations |
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2015 | 2015 |
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Rheem Manufacturing Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Rheem Manufacturing Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Online Meeting Scheduling | Collaboration |
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2021 | 2021 |
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Rheem Manufacturing Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Rheem Manufacturing eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Rheem Manufacturing SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Demand Forecasting and Planning | SCM |
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2015 | 2015 |
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Inventory Management | SCM |
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2022 | 2023 |
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Supply Chain Management | SCM |
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2023 | 2023 |
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Transportation Management | SCM |
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2010 | 2010 |
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Warehouse Management | SCM |
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2014 | 2014 |
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Rheem Manufacturing CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Experience, CRM | CRM |
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2017 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics, Data Management Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2019 | 2019 |
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Rheem Manufacturing Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2009 | 2010 |
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Sourcing | Procurement |
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2009 | 2009 |
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Rheem Manufacturing TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Rheem Manufacturing IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Digital Workspace | IaaS |
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2018 | 2018 |
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Rheem Manufacturing CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Rheem Manufacturing
Apps Being Evaluated by Rheem Manufacturing Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-17 | Rheem Manufacturing | Evaluated | Oracle | Oracle Cloud HCM | Core HR | HCM |
| 2024-10-23 | Rheem Manufacturing | Evaluated | Oracle | Oracle iExpense | Expense Management | ERP |