KwaZulu Natal, 3900,
South Africa
Richards Bay Coal Terminal Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Richards Bay Coal Terminal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 470 Richards Bay Coal Terminal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Richards Bay Coal Terminal has purchased the following applications: SAP Forecasting and Replenishment for Advanced Planning and Scheduling in 2008, FlowCentric Processware BPM for Business Process Management in 2014, SAP HCM (HR) for Core HR in 2008 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Richards Bay Coal Terminal is running and its propensity to invest more and deepen its relationship with SAP , FlowCentric Technologies , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Richards Bay Coal Terminal revenues, which have grown to $240.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Richards Bay Coal Terminal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Forecasting and Replenishment | Advanced Planning and Scheduling | SCM | n/a | 2008 | 2009 | In 2008, Richards Bay Coal Terminal implemented SAP Forecasting and Replenishment within its Advanced Planning and Scheduling footprint. The implementation targeted the Richards Bay terminal in South Africa, supporting procurement, inventory planning, and supply planning for the 470 employee operation in the Oil, Gas and Chemicals sector. SAP Forecasting and Replenishment was configured to support demand planning and statistical forecasting workflows, replenishment rule sets, safety stock and reorder point planning, and forecast-to-budget alignment. The project ran alongside SAP Forecasting and budgeting and other SAP modules deployed at Richards Bay, including SAP Plant Maintenance, SAP HR modules covering personnel administration and time management, an SAP FI CO upgrade to ECC6, and SAP Employee Health and Safety incident management. Technical and operational integration focused on synchronizing master data and financial flows with the ECC6 environment, and linking planning outputs into plant maintenance and procurement processes. Project governance included an on-site SAP Project Manager and Business Analyst role, and the rollout was coordinated with the broader ECC6 upgrade and concurrent SAP module deployments to establish unified planning, budgeting, and maintenance data streams. |
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| FlowCentric Technologies | Legacy | FlowCentric Processware BPM | Business Process Management | ERP Services and Operations | n/a | 2014 | 2014 | In 2014, Richards Bay Coal Terminal implemented FlowCentric Processware BPM as a core Business Process Management system to formalize terminal workflows and operational control processes. The implementation was anchored in the ICT and Terminal Control System departments, integrating process orchestration into routine terminal operations and information systems management. FlowCentric Processware BPM was configured to deliver workflow orchestration, digital forms and approvals, case management, rule-based routing, and process monitoring, leveraging Business Process Management capabilities for audit trail capture and operational control. Configuration work emphasized process modeling, automation of approval paths, and instrumentation to support compliance with COBIT and ITIL frameworks. Integrations extended to SAP, the Terminal Control System, network infrastructure and virtualization platforms, backup and replication systems, telecommunications including APN, PABX, printing services, and Cisco Networking, reflecting the Information Systems Manager responsibility set. The integration footprint supported terminal operations, ICT support functions and control room workflows within Richards Bay operations. Governance and rollout used COBIT and ITIL aligned controls, risk strategy, disaster recovery planning and segregation of duties, paired with lifecycle planning, standards control and project management. The program was coordinated alongside digitization and IoT road-mapping and big data strategy efforts under the Information Systems Manager to align process governance with ongoing technology lifecycle initiatives. | |
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Plant Maintenance | ERP Services and Operations |
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2008 | 2009 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2008 | 2009 | ||
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Core HR | HCM |
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2008 | 2009 |
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Employee Self Service | HCM |
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2008 | 2009 |
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Environment, Health and Safety (EHS) | HCM |
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2008 | 2009 |
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Payroll | HCM |
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2008 | 2009 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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ERP Financial | ERP Financial Management |
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2008 | 2009 |
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ERP Financial | ERP Financial Management |
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2008 | 2009 |
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ERP Financial | ERP Financial Management |
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2008 | 2009 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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